MyLivingChoice

Elevate Care Des Plaines

1660 Oakton Place

3.9(47 ratings)

Elevate Care Des Plaines — photo 11 / 5

Quick Facts

Total units
275
Recent change
Recently rebranded under new corporate ownership

What Families Think

Reviews for Elevate Care Des Plaines are sharply divided: many families praise specific caregivers and the activities team for compassion and consistency, especially in the memory care unit, while other families report serious lapses in basic care, communication, and cleanliness. The facility recently changed ownership from Oakton Pavilion/Oakton Arms to Elevate Care, and several reviews reference confusion during that transition.

The Good

  • Staff and activities team frequently praised by name
  • Memory care unit described as attentive and caring
  • Rehab/therapy staff helped residents regain strength
  • Long-term residents' families report years of good care
  • Several reviewers call staff compassionate and communicative

The Bad

  • Multiple reports of understaffing and slow response to needs
  • Several complaints about poor communication among medical staff
  • Reports of neglect including a fall left unaddressed for hours
  • Multiple complaints about cleanliness, old furniture, and food quality

AI-generated from reviews and community data.

About Elevate Care Des Plaines

Elevate Care Des Plaines is a skilled nursing / long term care community in Des Plaines, Illinois. The community is licensed for up to 275 residents.

Families rate Elevate Care Des Plaines 3.9 out of 5 based on 47 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 47 ratings combined

3.9★ on Google (47)

Judy B

Jul 2026

via Google

The staff is extremely friendly and my friend looks so well taken care of.

Małgorzata Drożdż

Jun 2026

via Google

Elevate Care in Des Plaines, IL is taking a good care of patients. My friend Dalibor is very happy there. Thank you 😊

Rich Adelman

Jun 2026

via Google

Recent story: Mom is 95 years young. And, up until 2024, she was still driving, very independent, and, often on her own to shop or visit friends over lunch.<br><br>In 2024 mom was involved in a minor traffic accident. Not her fault. But, one consequence of the accident was a reduced confidence in driving.<br><br>Family has helped with errands and shopping. But, she still longs for that quiet time, to visit with her friends.<br><br>More recently, in April of this year, Mom had an accident at home. She ended up in the ER at a local hospital. She was admitted for five days of observation to intensive care.<br><br>On May 5th she was released from “hospital care” and transferred to a rehab facility, near her home. Under a new Corporate structure, the site is now known as Elevate Care.<br><br>Every week-day she has therapy to rebuild her strength and her confidence. Elevate Care is a tremendous organization for patients in need of daily therapy & some necessary medication for pain management.<br><br>Elevate Care, formerly “Oakton Arms”, offers daily therapy, nursing and physical support. And, offers a caring staff to guide her recovery.<br><br>I am happy to review & compliment Elevate Care for treating mom with compassion, understanding and persistence.<br><br>Hoping that mom will regain some of her functioning capacity and show off that resilient spirit that we know is alive inside her.<br><br>Thank you to the tremendous staff at Elevate Care.

Ronald Raitnen

Jun 2026

via Google

The employee are just wonderful and very helpful and kind!! The new company that just acquired Oakton Pavilion Wont leave any supplies in the room as needed. So i had to get nonprescription items like Dakin's cleaner for wounds to keep in the room,<br>Also not a prescription zink oxide past!!! NOT ALLOWED to have ready in the room either!!!! Very sad, we just want the best for our loved ones.<br>Also the new company took out our loveseats from the room!!! Replaced with uncomfortable chairs. You would think the company would want the patience family to think of the place as home.<br>Very sad that we have to be put through this at our worst time ever.<br>It used to be a happy patient is a happy life.<br>Enough said!!!! they'll probably try to kick me out now.<br>Thank you for reading. There's my 2 sense worth!!!!

Michael Spannagel

May 2026

via Google

I had a great visit with my Niece.

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Frequently Asked Questions

What types of care does Elevate Care Des Plaines offer?

Elevate Care Des Plaines offers Skilled Nursing / Long Term Care.

Where is Elevate Care Des Plaines located?

Elevate Care Des Plaines is located at 1660 Oakton Place in Des Plaines, Illinois.

What do families say about Elevate Care Des Plaines?

Reviews for Elevate Care Des Plaines are sharply divided: many families praise specific caregivers and the activities team for compassion and consistency, especially in the memory care unit, while other families report serious lapses in basic care, communication, and cleanliness. The facility recently changed ownership from Oakton Pavilion/Oakton Arms to Elevate Care, and several reviews reference confusion during that transition.

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