Katrina Bischoff
Jul 2026
Best rehab!!! The physical therapists know what they are doing and are determined to help get your loved ones on their feet. The staff is attentive and the nurses are amazing!
Elevate Care Palos Heights
12550 South Ridgeland Avenue
4.1(323 ratings)· Palos Heights average: 3.8
1 / 5Quick Facts
- Total units
- 111
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 111
CMS Care Compare
What Families Think
Reviewers frequently praise the cleanliness of Elevate Care Palos Heights, the friendliness of the nursing and therapy staff, and the strong physical therapy program that has helped residents recover after strokes and other serious health events. At the same time, a notable number of reviews describe slow response times to call buttons, understaffing, and a handful of serious care lapses including neglect, an infection, and poor communication with families.
The Good
- Facility repeatedly described as clean and bright
- Physical therapy team praised as skilled and effective
- Nursing staff frequently thanked by name for care
- Residents showed real progress after strokes or falls
- Staff described as friendly, patient, and attentive
The Bad
- Several reviewers report slow response to call buttons
- Multiple reports of understaffing affecting care and therapy
- One report of a resident developing an infection during stay
- One report of a transfer to hospital without notifying family
- One report of an unresponsive, dismissive administrator
AI-generated from reviews and community data.
About Elevate Care Palos Heights
Elevate Care Palos Heights is a skilled nursing / long term care community in Palos Heights, Illinois. The community is licensed for up to 111 residents.
Families rate Elevate Care Palos Heights 4.1 out of 5 based on 323 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.1overall · 323 ratings combined
4.1★ on Google (323)
Charlie Schutziud
Jul 2026
Ty to the cna that took time out to cut my dad's hair nails and shave him. We and him are so happy with ur facility
William Lambrigger
Jun 2026
The facility is very clean and bright.<br>The entire care team are friendly, attentive, and thoughtful.<br>So glad we found this home away from home. Highly recommend. Thanks to all the employees for all the hard work .
Julie O'Rourke
Jun 2026
Clean place, nurses are nice, takes some time for a call to be answered when patients hits the call button. Overall good place, I recommend.
Geania Gibbs
May 2026
The people are nice. My sister is there. It takes a long time for someone to help her when she calls for help. Her food is always cold. I feel sorry for her.
Frequently Asked Questions
What types of care does Elevate Care Palos Heights offer?
Elevate Care Palos Heights offers Skilled Nursing / Long Term Care.
Where is Elevate Care Palos Heights located?
Elevate Care Palos Heights is located at 12550 South Ridgeland Avenue in Palos Heights, Illinois.
What do families say about Elevate Care Palos Heights?
Reviewers frequently praise the cleanliness of Elevate Care Palos Heights, the friendliness of the nursing and therapy staff, and the strong physical therapy program that has helped residents recover after strokes and other serious health events. At the same time, a notable number of reviews describe slow response times to call buttons, understaffing, and a handful of serious care lapses including neglect, an infection, and poor communication with families.
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