MyLivingChoice

Elevate Care Chicago North

2451 West Touhy Avenue

3.9(267 ratings)· Chicago average: 3.9

Elevate Care Chicago North — photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
312
Outing policy
Outdoor access requires escort or approved pass

What Families Think

Elevate Care Chicago North gets very mixed feedback: many reviewers praise specific nurses, CNAs, and administrators by name and describe a clean, caring environment, while a substantial number of other reviewers report serious lapses in basic care, unsanitary conditions, and missing belongings. The gap between the high Google rating and low Yelp rating mirrors this split experience.

The Good

  • Staff frequently praised by name for compassion
  • Several reviewers say rooms and floors are clean
  • In-house renal dialysis avoids outside transportation
  • Food described as good with ample portions
  • Responsive social work and activities staff mentioned often

The Bad

  • Multiple reports of delayed or missed medication
  • Several accounts of neglect: soiled diapers, unchanged linens
  • Reports of missing personal belongings and theft
  • Some reviewers describe old, dirty furniture and rooms
  • One report of slow response when call buttons pressed
  • Understaffing mentioned as stretching CNAs and nurses thin

AI-generated from reviews and community data.

About Elevate Care Chicago North

Elevate Care Chicago North is a skilled nursing / long term care community in Chicago, Illinois.

Families rate Elevate Care Chicago North 4 out of 5 based on 254 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 267 ratings combined

4★ on Google (254) · 2.4★ on Yelp (13) · Yelp page ↗

Juan Sandoval

Jul 2026

via Google

I had a wonderful stay at this location. Ms. Ethel the activity director slash customer services was immaculate at her career. Angie Perez was astonishing at her. Position their and Phil the administrator welcomed me with open arms my stay was excellent because he made sure of that I would come back

Cynthia Kimble

Jul 2026

via Google

Love this building. Don't hesitate to bring your love ones. Hospitality is top tier. Better than south side especially Ethel , Kat, Brian, Erika & Sukeyna

Tanisha Phillips

Jul 2026

via Google

Great facilities and great supported Doctors and Nurses and C.N.A very helpful for my brother also asking about what he may need there to help and guide him in his situation thanks for you’ll helping 🙌🏽 🙌🏽🙏🏽😇🙏🏽. Thanks T .Phillips 🤩

Tudor Chivu

Jul 2026

via Google

Wonderful place, is like we started to build a second family, taking care of each other. Except the pain we have with the situations that we have to deal, all good, amazing team doing everything possible to help your love ones...God bless everyone

Lilly Chivu

Jun 2026

via Google

One of the best places I have been with my daughter ❤️ I want to thanks to all of the nurses, caregivers , cleaning and administrative staff, directors Phil and Paul , social workers Heather and Tosheca , Sarah...and all other people working there and make this place second house for my daughter and other residents!<br>Thank you for taking care of my daughter like is part of the family!🙏

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Frequently Asked Questions

What types of care does Elevate Care Chicago North offer?

Elevate Care Chicago North offers Skilled Nursing / Long Term Care.

Where is Elevate Care Chicago North located?

Elevate Care Chicago North is located at 2451 West Touhy Avenue in Chicago, Illinois.

What do families say about Elevate Care Chicago North?

Elevate Care Chicago North gets very mixed feedback: many reviewers praise specific nurses, CNAs, and administrators by name and describe a clean, caring environment, while a substantial number of other reviewers report serious lapses in basic care, unsanitary conditions, and missing belongings. The gap between the high Google rating and low Yelp rating mirrors this split experience.

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