MyLivingChoice

Elevate Care Regency

6631 Milwaukee Avenue

3.9(154 ratings)

Elevate Care Regency — photo 11 / 5

Quick Facts

Total units
254
Ownership transition
Recently rebranded from Regency to Elevate Care
Owner involvement
Facility owner personally visits families during care
Training partnership
Hosts CNA clinical training program through ICI school

What Families Think

Reviews of Elevate Care Regency describe a skilled nursing and rehab facility where many families praise specific nurses and CNAs for attentive, compassionate care, especially during rehab and hospice stays. At the same time, a number of reviewers report serious lapses, including neglect, poor communication, and billing problems, alongside praise from CNA students who complete clinical training there.

The Good

  • Nurses and CNAs repeatedly praised by name for compassionate care
  • Therapy team helped residents regain strength and mobility
  • Family describes strong support and comfort during hospice stay
  • Facility frequently described as clean and well-organized
  • CNA students report positive, hands-on clinical training experience

The Bad

  • One report of a fall left unaddressed for hours, resulting in death
  • One report of a large surprise bill sent after resident's death
  • Several reviewers cite unreturned calls and poor communication
  • A few reports of hygiene lapses like unchanged sheets or clothing

AI-generated from reviews and community data.

About Elevate Care Regency

Elevate Care Regency is a skilled nursing / long term care community in Niles, Illinois. The community is licensed for up to 254 residents.

Families rate Elevate Care Regency 3.9 out of 5 based on 154 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 154 ratings combined

3.9★ on Google (154)

Marie Alix Powell

Jul 2026

via Google

Elevate Care Regency has been a good place for my mom, who is currently 87 for the last 4years.<br><br>I appreciate that they ensure she is safe while still encouraging her in her drive to be independent in her own way. The facility is pretty clean, but the reason why I am truly able to sleep well at night is the staff. Nurses such as Joey, Maria and Alvaro ensure my mom’s health is a priority and do so with care. CNAs that truly deserve recognition for their work and kindness include Stacey, Yolanda, Obi, Katia, Tara, and Rosetta and when she comes overnight-Ella.<br><br>Also, I appreciate Carmen, who is a supervisor for the CNAs, as she always makes sure my mother has what she needs. And finally, Ricky at the front desk is always warm and welcoming when I arrive to see my mom!<br><br>My mom reports that the doctors are caring and knowledgeable when they work with her.

Anna Lezon

Jun 2026

via Google

Nurse Janet and all nurses on staff are wonderful, very friendly and helpful. The food is quite good and my husband does not complain to bring him food. They keep it clean and tidy. I just wish they would motivate more to do more rehabilitation with the patient.

Marlen Maldonado

Jun 2026

via Google

Is to soon to really give a opinion all I can said the first day my husband being there is ok let’s see how it goes has time goes by

Grace Gary

Jun 2026

via Google

There to visit my Nephew today and I noticed that his sheets had been removed from his bed and there was no fresh sheets on his bed. The sheets that was remove was thrown over in the wheel chair which I think is unacceptable. Also I was there on Monday and noticed he was wearing the same clothes today on Tuesday as if he had not been cleaned up for the day. Just attention to detail is very important.

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Frequently Asked Questions

What types of care does Elevate Care Regency offer?

Elevate Care Regency offers Skilled Nursing / Long Term Care.

Where is Elevate Care Regency located?

Elevate Care Regency is located at 6631 Milwaukee Avenue in Niles, Illinois.

What do families say about Elevate Care Regency?

Reviews of Elevate Care Regency describe a skilled nursing and rehab facility where many families praise specific nurses and CNAs for attentive, compassionate care, especially during rehab and hospice stays. At the same time, a number of reviewers report serious lapses, including neglect, poor communication, and billing problems, alongside praise from CNA students who complete clinical training there.

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Nearby Communities

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