Elevate Care Waukegan

2222 Audrey Nixon Boulevard

4.4(221 ratings)

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Quick Facts

Total units: 265
Medicare rating: 2 of 5
Ownership: For profit, Limited Liability company
Certified beds: 265

What Families Think

Elevate Care Waukegan is a skilled nursing and long-term care facility where many families praise the front-desk staff, nurses, and therapy team for warmth and attentiveness, and note a clean, well-kept environment. However, a number of reviewers describe serious lapses in care — including delayed emergency response, unaddressed falls, hygiene problems, and communication breakdowns around medical appointments and discharge planning.

The Good

Staff frequently described as warm and attentive
Physical therapy praised for helping residents regain strength
Facility often called clean and well-lit
Family care-plan meetings with management seen as reassuring
Named front-desk and nursing staff singled out for kindness

The Bad

Multiple reports of falls and inadequate monitoring of residents
One report of medication given without family consent or notice
Several accounts of delayed or refused emergency response
Reports of hygiene lapses including uncleanliness and pests
Communication gaps around appointments, discharge, and care plans

AI-generated from reviews and community data.

About Elevate Care Waukegan

Elevate Care Waukegan is a skilled nursing / long term care community in Waukegan, Illinois. The community is licensed for up to 265 residents.

Families rate Elevate Care Waukegan 4.4 out of 5 based on 221 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.4overall · 221 ratings combined

4.4★ on Google (221)

sallie sonneborn carrero

Jun 2026

via Google ↗

Productive and reassuring care plan meeting with upper management about a family member. They were patient and forthcoming and explained and answered all my questions and concerns without making me feel rushed. I left relieved and confident that my family member is in good hands at Elevate Care Waukegan.