Wanda (Sexybrown)
Jul 2026
Everything was nice and the employees was very nice as well. I enjoy coming there to visits my family member.
Elevate Care Niles
8333 West Golf Road
4.1(176 ratings)
1 / 5Quick Facts
- Total units
- 302
- Language support
- Dedicated Korean-speaking staff and unit
- Specialized care
- On-site dialysis services for residents
- Complex care capability
- Support for tracheostomy and ventilator patients
- Unit layout
- Separate designated memory care floor
What Families Think
Elevate Care Niles is a large skilled nursing and long-term care facility in Niles, Illinois, drawing very mixed feedback from families. Many reviewers describe warm, attentive staff and meaningful care, especially in therapy and activities, while a significant number of others report serious concerns about slow response times, rude staff interactions, food quality, and cleanliness in certain units.
The Good
- Staff frequently described as warm and caring
- Active, engaging activities program praised by name
- Physical and occupational therapy team highly regarded
- Facility and rooms described as clean by many reviewers
- Korean-speaking staff support Korean-speaking residents
- Handles complex needs like dialysis and ventilator care
The Bad
- Multiple reports of slow staff response times in emergencies
- Several reviewers cite rude or dismissive staff behavior
- Repeated complaints about poor food quality and diet accommodation
- One serious allegation of physical mistreatment of a resident
- Communication and phone responsiveness criticized by several families
- One report of unsanitary conditions and pest issues
AI-generated from reviews and community data.
About Elevate Care Niles
Elevate Care Niles is a skilled nursing / long term care community in Niles, Illinois. The community is licensed for up to 302 residents.
Families rate Elevate Care Niles 4.1 out of 5 based on 176 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.1overall · 176 ratings combined
4.1★ on Google (176)
Frank Ruzicka
Jul 2026
Let my father almost did
Felice Maclin
Jul 2026
The home was clean, they showed us around to see everything are son needed to get better , the two guys answered all are questions and some, I can only pray with God's choice this is the place for are son. .
lida yousif
Jul 2026
Very happy with everything and the way they handle everything they do excellent job well organized rooms nice and comfortable clean well done the stuff very nice do excellent job the nurses the sna everyone 👍👍👍
Freda Turner
Jun 2026
Elevated Care was the most awful Rehab/Nursing Home that I ever encounter. My mom was there for about 19 days and we were told that on the 21 first day she had to leave or we had to give her check to them. They were so awful no compassionate care whatsoever!!! It was totally all about the money for them. We had 1 nurse and 1 CNA that we trusted to take care of our mom. One of the CNA was a Caucasian gentle who my mom felt was very inappropriate with her. So we moved her out of there ASAP. Please do not take your loved one here, unless they are ready to die. The place was filthy and nasty. The place has roaches crawling around in every bathroom. I will be reporting this to The Joint Commission. They did barely any therapy with her so she left there the same why she came in unable to do anything. My mom is a diabetic they feed her no diabetic diet at all!!! They gave her cookies, cakes, chocolate pudding, the food was awful!!! If I could give this place ZERO stars I would!! The only other piece of mind my mom got was when she went to dialysis. She said the nursing there were very caring and concerning. Please find another place for mom other than Elevated Care Niles. Take her to CITADEL 15 minutes away in Glenview they were fabulous!!!
Frequently Asked Questions
What types of care does Elevate Care Niles offer?
Elevate Care Niles offers Skilled Nursing / Long Term Care.
Where is Elevate Care Niles located?
Elevate Care Niles is located at 8333 West Golf Road in Niles, Illinois.
What do families say about Elevate Care Niles?
Elevate Care Niles is a large skilled nursing and long-term care facility in Niles, Illinois, drawing very mixed feedback from families. Many reviewers describe warm, attentive staff and meaningful care, especially in therapy and activities, while a significant number of others report serious concerns about slow response times, rude staff interactions, food quality, and cleanliness in certain units.
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