Bob Laureto
Jul 2026
It looks like a caring place and letting you know what going on<br>.
Elevate Care North Branch
6840 West Touhy Avenue
4.2(301 ratings)
1 / 5Quick Facts
- Total units
- 212
- Therapy services
- On-site rehab therapists for post-hospital recovery
What Families Think
Families of residents at Elevate Care North Branch, a skilled nursing and long-term care community in Niles, IL, most often praise specific nurses, CNAs, and activity staff by name for compassionate, attentive care and successful rehab outcomes. A smaller number of reviewers describe frustrations with staffing levels, appointment scheduling, and how management responds to concerns.
The Good
- Many reviewers praise specific nurses and CNAs by name
- Multiple reports of fast rehab recovery and good therapy outcomes
- Facility described as clean and welcoming
- Music and exercise activity classes get repeated praise
- Social services and guest relations staff singled out for going above and beyond
The Bad
- One detailed report of short staffing affecting a Hoyer lift transfer
- Several reviews cite slow or dismissive communication from administration/leadership
- Recurring complaints about missed or delayed doctor's appointment coordination
- One report of unprofessional, inappropriate front desk conduct
AI-generated from reviews and community data.
About Elevate Care North Branch
Elevate Care North Branch is a skilled nursing / long term care community in Niles, Illinois. The community is licensed for up to 212 residents.
Families rate Elevate Care North Branch 4.2 out of 5 based on 301 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 301 ratings combined
4.2★ on Google (301)
Mike Stoll
Jul 2026
The staff does a great job under difficult circumstances.
NS
Jun 2026
Yadira and several of the other staff are awesome! Yadira made me feel more comfortable having my love one there for rehab.
Ferebee Travel and Events Inc
Jun 2026
I was dropped off at this facility after being referred by the hospital. The end! No one welcomed me. No one bothered to introduce me to the services that they offer. When someone finally took the time to speak with me, she got upset although I was calm. So, if you call someone on the wrong they do, they get upset with you.
Jose Quiles
May 2026
If you have a love one here and want them to be taken care the right way Yari is the person to see. She will listen to your needs and take care of them at a timely rate matter. When you leave your love one’ away from your home you want someone like Yari to care and look after them. A facility that have people that really care and love what they do is a facility that will be a successful place for does in need Yari keep up the great work you are doing.
Frequently Asked Questions
What types of care does Elevate Care North Branch offer?
Elevate Care North Branch offers Skilled Nursing / Long Term Care.
Where is Elevate Care North Branch located?
Elevate Care North Branch is located at 6840 West Touhy Avenue in Niles, Illinois.
What do families say about Elevate Care North Branch?
Families of residents at Elevate Care North Branch, a skilled nursing and long-term care community in Niles, IL, most often praise specific nurses, CNAs, and activity staff by name for compassionate, attentive care and successful rehab outcomes. A smaller number of reviewers describe frustrations with staffing levels, appointment scheduling, and how management responds to concerns.
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