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Sunrise of Palos Park

12828 LaGrange Rd

3.9(25 ratings)· Palos Park average: 3.9

Part of Sunrise Senior Living · 220 communities · 4.5★ average

Sunrise of Palos Park, photo 11 / 6

Quick Facts

Licensed capacity
85 residents

California CDSS

Short-term stays
Offers short-term respite stays for recovery
Memory care
Dedicated Reminiscence neighborhood for dementia care
Therapy services
On-site PT, OT, and speech therapy
Call response tracking
Staff call response times are monitored

What Families Think

Most reviewers describe Sunrise of Palos Park as a warm, caring community with attentive staff, clean common areas, and a variety of activities for residents. A handful of reviews raise serious concerns about care quality, cleanliness, and billing transparency during specific stays, so families should ask pointed questions during a tour.

The Good

  • Caring, attentive staff praised by many families
  • Clean, safe, well-kept environment
  • Engaging activities and entertainment for residents
  • Resident dog adds warmth to the community
  • Short-term respite stays available for recovery
  • On-site PT, OT, and speech therapy support

The Bad

  • One serious report of unsafe, unclean conditions and PRN overuse
  • One report of price quote discrepancies and no printed price sheet
  • One report of being escorted out during a tour over income concerns
  • One report of an unprofessional, poorly prepared staff coordinator

AI-generated from reviews and community data.

Sunrise of Palos Park is a senior living community in Palos Park, Illinois offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 25 reviews.

About Sunrise of Palos Park

Sunrise of Palos Park is an assisted living and independent living community in Palos Park, Illinois. The community serves seniors needing varying levels of support, with options ranging from independent living to memory care programming.

Families consistently praise the staff's attentiveness and genuine care. Multiple reviewers noted that caregivers greet residents by name, assist proactively, and treat them with respect. One family wrote, "the staff go above and beyond to make all of us feel comfortable at home." Residents benefit from a robust activity schedule and well-maintained common spaces, including a spacious dining area and multiple floors with quiet areas for rest. The kitchen accommodates dietary needs when possible, though one resident felt the low-sodium food lacked flavor.

Experiences vary on other fronts. Several families felt their loved ones thrived during stays of weeks to years, while others reported concerns about cleanliness, professionalism, and billing transparency during their visits. Room sizes and furnace noise in older units have been challenges that corporate addressed when raised directly. A few visitors noted difficulty accessing tours or feeling welcome during inquiries.

Sunrise of Palos Park holds a 4 out of 5 Google rating based on 24 reviews. Families seeking a community with strong day-to-day resident engagement and caring staff should weigh the consistent staffing praise against the mixed feedback on facility condition and administrative processes.

Types of Care at Sunrise of Palos Park

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Sunrise of Palos Park

3.9overall · 25 ratings combined

3.9★ on Google (25)

Diego Mendoza

Sep 2026

via Google

I just had a driver (van number 7908) honk and drive like a maniac around 14300 and S LaGrange Road when there is traffic. You guys need more calm drivers representing your company

Nick Weber

Mar 2026

via Google

Both of my parents were residents there before their passing , we were extremely pleased with the staff , cleanliness and care while at Sunrise. Jolita always did her best to keep residents engaged , the nursing staff were always on their game , the CNA’s genuinely cared and the kitchen staff always tried their best to accommodate. There may be a few fancier places but my folks always felt at home there .

Earl Bigman

Jul 2025

via Google

I wouldn’t recommend this community if it were FREE. Everything that glitter isn’t gold. My mother had an awful experience here during her 3 month stay. It was an unclean, unsafe, unsanitary and unprofessional staff. The Executive Director lacks integrity and the Director of Nursing should be terminated immediately for poor job performance and negligence. They even stole my mother’s furniture. Unbelievable. If you love your loved one you’d be irresponsible to place them in the care of this facility. I was forced to file a complaint with the Illinois Department of Public Health. My mother was ALEAYS in a zombie like state of mind due to their excessive use and abuse of PRN’s. She has not used PRN’s in the past 3 weeks and she’s back to person we knew before admitting her to this community. IF YOU TRULY LOVE YOUR LOVED ONE YOU WOULD RUN THE OPPOSITE DIRECTIONS. Trust me, there are better options out there.

Sylvia Szymanski

Jul 2025

via Google

Interesting visit. I scheduled a tour but was escorted out without a tour. Gave the monthly pension amount for my brother which was below the monthly cost of care. She asked if siblings would assist with cost and I said no. Young lady assumed my brother had no other income (he has savings) and escorted me out. Oh well.

Joan Morris

Jun 2025

via Google

Love Sunrise Senior Living in Palos Park. The management and staff are amazing! The Caretakers are compassionate and caring to the residents. Fun events for holidays. Safe and clean atmosphere.<br>Thank you!

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Frequently Asked Questions

What types of care does Sunrise of Palos Park offer?

Sunrise of Palos Park offers Assisted Living, Independent Living and Memory Care.

Where is Sunrise of Palos Park located?

Sunrise of Palos Park is located at 12828 LaGrange Rd in Palos Park, Illinois.

What do families say about Sunrise of Palos Park?

Most reviewers describe Sunrise of Palos Park as a warm, caring community with attentive staff, clean common areas, and a variety of activities for residents. A handful of reviews raise serious concerns about care quality, cleanliness, and billing transparency during specific stays, so families should ask pointed questions during a tour.

How can families visit Sunrise of Palos Park?

Submit the Request Information form on this page to connect with Sunrise of Palos Park and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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