Betty Aguilar
Jul 2026
Tardan algún tiempo las enfermeras en responde al timbre
Elevate Care Country Club Hills
18200 South Cicero Avenue
4.2(375 ratings)
1 / 5Quick Facts
- Total units
- 200
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 200
- Care coverage
- On-site physical, occupational, and speech therapy
- Licensed capacity
- Licensed for up to 200 residents
CMS Care Compare
What Families Think
Reviewers frequently praise the cleanliness, appearance, and friendliness of front-line staff at Elevate Care Country Club Hills, and several highlight attentive nursing care including specialized training for complex medical devices. However, a significant number of reviews describe serious care lapses—prolonged periods left soiled, unexplained bruising, slow call-button response, and difficulty reaching administrators—which stand in contrast to the polished physical environment.
The Good
- Frequently praised cleanliness and pleasant atmosphere
- Staff described as friendly and welcoming
- Multiple reports of attentive, caring nurses and CNAs
- On-site physical, occupational, and speech therapy
- One detailed account of thorough device-specific nurse training
The Bad
- Multiple reports of residents left soiled for extended periods
- Several accounts of unexplained bruising or injuries
- One report of a resident denied water despite dehydration risk
- Some reviewers found administrators hard to reach or unresponsive
AI-generated from reviews and community data.
About Elevate Care Country Club Hills
Elevate Care Country Club Hills is a skilled nursing / long term care community in Country Club Hills, Illinois. The community is licensed for up to 200 residents.
Families rate Elevate Care Country Club Hills 4.2 out of 5 based on 375 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 375 ratings combined
4.2★ on Google (375)
Dupree
Jul 2026
They doing great job
Scott Lamp
Jul 2026
My wife has only been there for one day. She was left soiled in bed for 4hrs. I don't like the fact either that the day nurse argues with my wife and tells her my wife should not be complaining about her. She tells my wife that she checks in on her every hour, which is a blatant lie. Yesterday, that same nurse would come into my wife's room, while her call button was still lit and needing cleaning, and told my wife they don't time to take care of her right now because they are too busy. I mentioned to the evening nurse that my wife has bed sores and they photographed the for their records. Yet, my wife still sits being soiled and not changed or cleaned. We cannot risk those sores getting worse or new ones developing. This is what her insurance is paying for? Outrageous.
Arlinda Hayes
Jul 2026
For 1st visit, the staff was pleasant & welcoming, the facility is clean and smells clean, which I truly appreciate. Nurse Maria was very accommodating! 👍
Sharon Lavelle
Jul 2026
Nurse Alyce was very helpful with getting everything straightened out for my patient
Frequently Asked Questions
What types of care does Elevate Care Country Club Hills offer?
Elevate Care Country Club Hills offers Skilled Nursing / Long Term Care.
Where is Elevate Care Country Club Hills located?
Elevate Care Country Club Hills is located at 18200 South Cicero Avenue in Country Club Hills, Illinois.
What do families say about Elevate Care Country Club Hills?
Reviewers frequently praise the cleanliness, appearance, and friendliness of front-line staff at Elevate Care Country Club Hills, and several highlight attentive nursing care including specialized training for complex medical devices. However, a significant number of reviews describe serious care lapses—prolonged periods left soiled, unexplained bruising, slow call-button response, and difficulty reaching administrators—which stand in contrast to the polished physical environment.
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