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Bethany Village

3518 S Shelby St

3.9(108 ratings)· Indianapolis average: 3.9

Part of American Senior Communities · 96 communities · 4.1★ average

Bethany Village — photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Care continuum
Offers memory care, hospice, and respite alongside skilled nursing
Veteran support
Referral pathway through VA case managers
Hospice partnership
Hospice care delivered via local hospice partners

What Families Think

Bethany Village is a skilled nursing and rehabilitation community in Indianapolis with a strong overall Google rating built on many reviews praising compassionate staff and smooth admissions. However, a notable cluster of serious complaints — falls, soiled diapers, missed medications, and delayed medical attention — raises real concerns about consistency of care, especially on nights and weekends.

The Good

  • Admissions staff (Joyce, Karleigh) frequently praised by name
  • Nursing and therapy teams called compassionate and responsive
  • Facility described as clean and well-maintained
  • Full continuum from rehab through hospice care
  • Dining and food praised by multiple reviewers

The Bad

  • Multiple reports of falls, soiled diapers, and unaddressed pain
  • One reviewer described a fatal delay in cancer diagnosis
  • One report of missed prescribed pain medication and no working call button
  • One reviewer specifically flagged night and weekend staffing gaps
  • Yelp reviews are very low (1 star from 2 reviewers)

AI-generated from reviews and community data.

About Bethany Village

Bethany Village is a senior living community in Indianapolis, Indiana, part of the American Senior Communities network. The community offers a full continuum of care, including short-term rehabilitation, memory care, long-term care, respite care, hospice care, and outpatient therapy, with the stated goal of helping residents and families find answers, solutions, and peace of mind.

Short-Term Rehabilitation is designed for individuals recovering from stroke, cardiovascular issues, orthopedic surgery, and other debilitating conditions. The program is person-centered and includes physical, occupational, and speech/language therapies, supported by an interdisciplinary team of doctors, nurses, therapists, and social workers. Through the Road to Recovery program, the care team meets with patients and families within 72 hours of admission to map out discharge goals. Additional services include wound care, fall prevention, nursing, contracture management, wheelchair positioning, mobility training, and strength-building and aerobic conditioning programs.

The memory care program is structured and research-based, using a person-centered, wellness-based model of care that incorporates stimulating daily activities to sustain independence and promote a healthy spirit. The program includes a Meaningful Day activity approach built around four domains of wellness, with the aim of maintaining a secure environment where residents experience a sense of belonging and purpose.

Long-Term Care at Bethany Village is intended for individuals who struggle with daily tasks and can no longer be cared for at home due to illness, injury, or frailty. Care is provided under the guidance of an attending physician by licensed nurses and specially trained health care aides, and includes social services, activities, and physical, occupational, and speech therapies aimed at helping residents maintain the highest level of independence possible. The community accepts private pay as well as a variety of payment options, including Medicaid for qualified applicants, and offers assistance through the application process.

Respite care is available for those needing short-term support for a loved one, allowing family caregivers time to travel, work, recover from illness, or attend to other needs; extended care can be arranged if a short stay requires it. Hospice and palliative care services are provided in partnership with local hospice companies and involve an interdisciplinary team of physicians, nurses, aides, volunteers, social workers, and clergy to support patients and families with medical care, pain management, and spiritual and emotional support. Outpatient Therapy rounds out the community's offerings, combining trained therapists and current technologies to create personalized treatment plans focused on increasing mobility and reducing pain.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 108 ratings combined

4★ on Google (106) · 1★ on Yelp (2) · Yelp page ↗

Pasha Butler

Jul 2026

via Google

Love the building been here for five years the building is amazing especially around the holidays

Heaven Dungan

Jun 2026

via Google

Great place great people Mary Jane’s awesome

Leo Avila

Mar 2026

via Google

The social worker, Karleigh was fantastic! The moment my loved one arrived, she was there to help from day one to discharge! The nursing staff was excellent as well. The ED runs a great facility!

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Frequently Asked Questions

What types of care does Bethany Village offer?

Bethany Village offers Skilled Nursing / Long Term Care.

Where is Bethany Village located?

Bethany Village is located at 3518 S Shelby St in Indianapolis, Indiana.

What do families say about Bethany Village?

Bethany Village is a skilled nursing and rehabilitation community in Indianapolis with a strong overall Google rating built on many reviews praising compassionate staff and smooth admissions. However, a notable cluster of serious complaints — falls, soiled diapers, missed medications, and delayed medical attention — raises real concerns about consistency of care, especially on nights and weekends.

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