MyLivingChoice

Bethany Village

3518 S Shelby St

3.9(108 ratings)· Indianapolis average: 4

Part of American Senior Communities · 104 communities · 4.1★ average

Bethany Village, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Care continuum
Offers memory care, hospice, and respite alongside skilled nursing
Veteran support
Referral pathway through VA case managers
Hospice partnership
Hospice care delivered via local hospice partners

What Families Think

Bethany Village is a skilled nursing and rehabilitation community in Indianapolis with a strong overall Google rating built on many reviews praising compassionate staff and smooth admissions. However, a notable cluster of serious complaints — falls, soiled diapers, missed medications, and delayed medical attention — raises real concerns about consistency of care, especially on nights and weekends.

The Good

  • Admissions staff (Joyce, Karleigh) frequently praised by name
  • Nursing and therapy teams called compassionate and responsive
  • Facility described as clean and well-maintained
  • Full continuum from rehab through hospice care
  • Dining and food praised by multiple reviewers

The Bad

  • Multiple reports of falls, soiled diapers, and unaddressed pain
  • One reviewer described a fatal delay in cancer diagnosis
  • One report of missed prescribed pain medication and no working call button
  • One reviewer specifically flagged night and weekend staffing gaps
  • Yelp reviews are very low (1 star from 2 reviewers)

AI-generated from reviews and community data.

Bethany Village is a senior living community in Indianapolis, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.0 out of 5 across 106 reviews.

About Bethany Village

Bethany Village is a senior living community in Indianapolis, Indiana, part of the American Senior Communities network. The community offers a full continuum of care, including short-term rehabilitation, memory care, long-term care, respite care, hospice care, and outpatient therapy, with the stated goal of helping residents and families find answers, solutions, and peace of mind.

Short-Term Rehabilitation is designed for individuals recovering from stroke, cardiovascular issues, orthopedic surgery, and other debilitating conditions. The program is person-centered and includes physical, occupational, and speech/language therapies, supported by an interdisciplinary team of doctors, nurses, therapists, and social workers. Through the Road to Recovery program, the care team meets with patients and families within 72 hours of admission to map out discharge goals. Additional services include wound care, fall prevention, nursing, contracture management, wheelchair positioning, mobility training, and strength-building and aerobic conditioning programs.

The memory care program is structured and research-based, using a person-centered, wellness-based model of care that incorporates stimulating daily activities to sustain independence and promote a healthy spirit. The program includes a Meaningful Day activity approach built around four domains of wellness, with the aim of maintaining a secure environment where residents experience a sense of belonging and purpose.

Long-Term Care at Bethany Village is intended for individuals who struggle with daily tasks and can no longer be cared for at home due to illness, injury, or frailty. Care is provided under the guidance of an attending physician by licensed nurses and specially trained health care aides, and includes social services, activities, and physical, occupational, and speech therapies aimed at helping residents maintain the highest level of independence possible. The community accepts private pay as well as a variety of payment options, including Medicaid for qualified applicants, and offers assistance through the application process.

Respite care is available for those needing short-term support for a loved one, allowing family caregivers time to travel, work, recover from illness, or attend to other needs; extended care can be arranged if a short stay requires it. Hospice and palliative care services are provided in partnership with local hospice companies and involve an interdisciplinary team of physicians, nurses, aides, volunteers, social workers, and clergy to support patients and families with medical care, pain management, and spiritual and emotional support. Outpatient Therapy rounds out the community's offerings, combining trained therapists and current technologies to create personalized treatment plans focused on increasing mobility and reducing pain.

Types of Care at Bethany Village

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Bethany Village

3.9overall · 108 ratings combined

4★ on Google (106) · 1★ on Yelp (2) · Yelp page ↗

Pasha Butler

Jul 2026

via Google

Love the building been here for five years the building is amazing especially around the holidays

Heaven Dungan

Jun 2026

via Google

Great place great people Mary Jane’s awesome

Leo Avila

Mar 2026

via Google

The social worker, Karleigh was fantastic! The moment my loved one arrived, she was there to help from day one to discharge! The nursing staff was excellent as well. The ED runs a great facility!

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Government Inspection History

6 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 8, 2025Fire Safety StandardHealth Standard12 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025

  • Have an externally vented heating system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025

Jul 24, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2025

Jan 28, 2025Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 23, 2024

Sep 10, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

Dec 1, 2023Health Complaint3 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

Sep 29, 2023Fire Safety StandardHealth Standard9 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 23, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity B of L: potential for minimal harm, patternCorrected Dec 23, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bethany Village offer?

Bethany Village offers Memory Care and Skilled Nursing / Long Term Care.

How much does Bethany Village cost?

Bethany Village has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Bethany Village located?

Bethany Village is located at 3518 S Shelby St in Indianapolis, Indiana.

What do families say about Bethany Village?

Bethany Village is a skilled nursing and rehabilitation community in Indianapolis with a strong overall Google rating built on many reviews praising compassionate staff and smooth admissions. However, a notable cluster of serious complaints — falls, soiled diapers, missed medications, and delayed medical attention — raises real concerns about consistency of care, especially on nights and weekends.

How did Bethany Village do on recent health and safety inspections?

Bethany Village had 6 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bethany Village?

Submit the Request Information form on this page to connect with Bethany Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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