1 / 5Reviewers frequently praise specific staff members at Sunrise on Old Meridian, especially the activity director and concierge team, describing warm, personal attention. However, one detailed review raises significant concerns about inconsistent monitoring and follow-through on care plans in assisted living, including missed meals and unmet dietary modification needs.
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Sunrise on Old Meridian is a senior living community in Carmel, Indiana, offering independent living, assisted living, memory care, short-term stays, and hospice coordination. The community provides a range of care levels tailored to individual needs, from active independent living to specialized memory care for residents with Alzheimer's, dementia, or other forms of memory loss.
The community features a variety of amenities and activities designed to keep residents engaged and active. Residents enjoy live music, social events, volunteer opportunities, an exercise room, group fitness classes, and walking paths. The culinary program offers fresh, regionally inspired cuisine prepared by an on-site chef, with innovative tablet technology used to match dietary needs with menu preferences. A bistro provides snacks and beverages throughout the day, and residents can reserve private dining areas for special occasions.
Sunrise on Old Meridian is conveniently located near major shopping destinations including Fashion Mall at Keystone, Clay Terrace, Castleton Square Mall, and The Palladium, as well as the Monon Trail. The community also has easy access to multiple healthcare facilities, including IU Health North Hospital, Vincent Hospital, St. Vincent Carmel Hospital, and Franciscan Health. The neighborhood setting includes a quaint, intimate feel with courtyards, patios, and quiet common areas for residents to enjoy.
The community has earned recognition for its standards and service, including Best Assisted Living and Best Independent Living designations as part of U.S. News & World Report's Best Senior Living ratings for 2026, as well as WELL Equity Rating and WELL Health-Safety Rating certifications. Personalized care assessments are conducted with nursing staff prior to move-in to determine appropriate care levels and services for each resident. The base monthly cost includes fresh meals, daily programming, housekeeping, laundry, trash removal, an emergency safety alert system, and transportation for community programs.
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Help Me Choose4.5overall · 45 ratings combined
4.5★ on Google (45)
rbmsig04
Jun 2026
We were checking for a memory care facility for my mother and I was very impressed with Sunrise. Holly was very helpful giving us a tour and all the information we needed. The facility was beautiful and felt my mom would do well here. The reason why we didn’t choose Sunrise because of a closer place for my dad to visit. Holly is great and very helpful and I would recommend giving them a visit.
Jackie Struck
May 2026
My experience at sunrise Senior living has been great I really enjoy the resident service director Marilyn Sephus. She goes above and beyond when it comes to activities and keeping us entertained and for that I am grateful. She cares about everyone. And everyone cares about her. We're very fortunate to have her here as a director. She's extremely thoughtful. And I really appreciated her visiting me at the hospital when I was down not only did she visit but the assistant director Paul came to see me as well I was very grateful for the visit from the both of them.
Anon
Mar 2026
This place is definitely not all its cracked up to be. I don't have any knowledge of the independent living side, but the assisted living side.. yikes. There are absolutely some friendly people here, and good people who do their job correctly but there are far more that don't. We've been here a little more than a month, and I'm ready to pull my grandpa and go elsewhere. He is pretty independent and because of that, they've taken advantage of it. They don't check on him, they don't make sure he gets to the dining hall, etc. He has missed meals because I'm not here and they will lie about it. I'm his primary care taker and have been for a little bit. That didn't change when I moved in here, and I'm here about 90% of the time but I also have a husband and 4 special needs children that I have to care for, as well, so having him move in here was supposed to HELP me and all it's done is stress me out even more. I have his location on his phone and they've lied about where he was (said he was at the dining hall or had been down there when he absolutely had not). They've let him go without toilet paper, even after I've begged several people a day for some so I ended up just buying his own (which is BS for the amount we pay this place and they're supposed to cover TP and paper towels). And the BIGGEST issue is them not following my grandpa's food plan. When he first got here, I gave them grace because they were learning a new person - I get it. I reached out to the DON about a few things that needed done (chicken needed cut up, etc). Nothing big. A few weeks after being here, we had his appointment with the speech therapist and some things were changed in his diet. Nothing extreme though. Simple things like his pancakes, chicken, etc needed cut. His sandwiches needed cut in 4s instead of halves. His fruit needed to be cut a little smaller. Butter needed to be lathered on his sandwiches and pancakes, gravy on the chicken. And guess what? Nothing is being followed. I reached out to the manager over dietary and he's ignored 2 of my emails. I ended up snapping on some of the dining hall people because I'm tired of it, and now they're treating him blah because of it which is also unacceptable. I finally reached out to the director today and I sure hope things get resolved this way because if not, they're not gonna like the following steps. It's just absolutely ridiculous. I'm so sick of not being able to leave here and KNOW he's taken care of. I have to worry and follow up and check his location when I'm just trying to sleep, or enjoy my family or be at appointments.
Susan Moore
Jan 2026
I had a new doctor that was not forthcoming in refilling my prescriptions. I called his office several days before I was going to run out of medicine and nothing happened. I called again to ask that we go through a local pharmacy rather than the mail order, because I had run out of my insulin and two other meds. And I waited again! After 10 days, our daughter mentioned my problem to the concierge at Sunrise, and the next day Paul Dworkin authorized our driver to take me to St. Vincent's Express Care with a list of my meds. The doctor there called in an order to our local pharmacy, and Marilyn Sephus accompanied me to make sure they followed through immediately. Sunrise took charge of the situation for me, and I deeply appreciate it.
Ykjstuhui Hui
Oct 2025
Shirley & Joseph Hui,. We are the residence at sunrise senior living. our activity director Marilyn Sephus is fantastic. This is not only one time she has assisted us. She is a wonderful woman and she is a fantastic worker. When we moved in we didn’t know that the birds would Pooh all over our balcony. We asked housekeeping to clean it and they weren’t available so we told Marilyn the activity director and she came up to clean it herself. She brought a water bucket and brooms to clean the balcony all by herself. My husband offered to help but she wouldn’t let him. Now this is the second time she has come up to help me many a times my husband and I cannot solve the problem but she comes up and solve it for us. We are grateful for her work and her personality. She is the plus for the building. Marilyn is the reason we stay here. because her attitude is wonderful and helpful all the time.
Sunrise on Old Meridian offers Assisted Living and Independent Living.
Sunrise on Old Meridian is located at 12130 Old Meridian St in Carmel, Indiana.
Reviewers frequently praise specific staff members at Sunrise on Old Meridian, especially the activity director and concierge team, describing warm, personal attention. However, one detailed review raises significant concerns about inconsistent monitoring and follow-through on care plans in assisted living, including missed meals and unmet dietary modification needs.
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