Mike Miller
Jun 2026
It’s the worst dump I’ve ever stayed in
Riverwalk Village
295 Westfield Rd3.6(45 ratings)· Noblesville average: 4.1
Part of American Senior Communities · 104 communities · 4.1★ average
1 / 5Quick Facts
- Total units
- 169
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 169
- Inspections
- View history (55 citations)
- Memory care setting
- Secured, structured memory care environment on-site
- Respite care
- Short-term respite stays for caregiver breaks
- Hospice support
- Partners with outside hospice agencies for end-of-life care
- Discharge planning
- Family/clinical discharge meeting within 72 hours of admission
CMS Care Compare
What Families Think
Reviews for Riverwalk Village are sharply split: some families describe attentive nurses, a clean building, and a smooth rehab or memory-care transition, while others report serious neglect, including residents left in soiled bedding and unprofessional staff behavior. Even a moderate reviewer noted care quality seems to vary widely between residents.
The Good
- Nurses and aides praised by name for kindness
- Rehab patients described staff as helpful and caring
- One family found the building immaculate and clean
- Secure, stimulating environment noted for memory care residents
- Willingness to accommodate special dietary requests
The Bad
- Multiple reports of residents left in soiled/wet bedding
- One serious account of neglect leading to a resident's death
- Reports of unprofessional staff and misleading management
- Inconsistent care quality noted between residents
AI-generated from reviews and community data.
Riverwalk Village is a senior living community in Noblesville, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.6 out of 5 across 45 reviews.
About Riverwalk Village
Riverwalk Village is a senior living community in Noblesville, Indiana, offering short-term rehabilitation, memory care, long-term care, respite care, hospice care, and outpatient therapy services.
Short-term rehabilitation is designed for those recovering from stroke, cardiovascular difficulties, orthopedic surgery, and other debilitating conditions. The program includes physical, occupational, and speech/language therapies with support from an interdisciplinary team of doctors, nurses, therapists, and social workers. Services encompass wound care, fall prevention, mobility training, and strength-building wellness programs, with the Road to Recovery program allowing families and clinical teams to meet within 72 hours of admission to establish discharge goals.
The memory care program is structured and research-based, utilizing a person-centered, wellness-focused model of care. It provides a secure environment with stimulating daily activities designed to maintain independence and promote well-being for individuals experiencing memory loss and Alzheimer's disease.
Long-term care is available for those who need assistance with daily tasks due to illness, injury, frailty, or other limitations. Licensed nurses, specially-trained health care aides, and an interdisciplinary care team provide services including physical, occupational, and speech therapies in home-like, cheerful settings designed to support the highest level of independence. The community accepts Medicaid for qualified applicants.
Respite care services allow caregivers short-term breaks, accommodating those needing temporary support while their families travel, recover from surgery, or address other needs. The community also partners with local hospice companies to provide comprehensive end-of-life care including skilled nursing, pain management, spiritual counseling, and bereavement support. Outpatient therapy uses clinically-proven strategies and new technologies to increase mobility and reduce pain for those seeking care outside a residential setting.
Types of Care at Riverwalk Village
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Riverwalk Village
3.6overall · 45 ratings combined
3.6★ on Google (45)
Lynetta Marie
Sep 2025
I just want to give a shout out to my nurses Sharon Briggs, Shianne Wyatt, Nece and other nurses as well 🙌🏼 and all the Aides I'm sorry i don't want to get any names wrong because they were all awesome!! And the staff of Riverwalk as well. My rehab stay there was awesome!! They're all very helpful and caring souls 🙏🏼
Cello S
Jun 2025
Only put your loved one here if you don’t care that they die. I don’t know if the nursing staff sit on their butts all day or what, but residents are neglected. They are always wet, have food on them, and have health scares. One family member of mine was very religious. She wanted to keep her hair long so she could dry Jesus’ feet. They chopped off all of her hair because it was in “their way”. It took them a while to figure out that she was dead in her bed. Another FM had to have CPR across the street because she almost slipped into a diabetic coma. (Previously nursing staff). You should be making rounds. If you’re attentive to your residents, then you should know the sign of high and low glucose levels. This tells me all I need to know about this disgusting place.
Debral REEDo
Apr 2025
Please do not take your loved ones to this HORRIBLE facility! Please TOTAL NEGLECT!!
susan garrard
Jun 2024
Dad had a short stay at Riverwalk and we cannot say enough about the staff. Every staff member that we encountered was amazing and attentive.
Government Inspection History
10 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 20, 2026Fire Safety StandardHealth Standard19 citations
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2026
Develop a communication plan.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 13, 2026
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Mar 13, 2026
Establish emergency prep training and testing.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 13, 2026
Develop Emergency Preparedness policies and procedures.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 13, 2026
Nov 19, 2025Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Nov 27, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2024
Oct 30, 2024Fire Safety StandardHealth Standard7 citations
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024
Apr 4, 2024Health Complaint2 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Mar 8, 2024Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Feb 5, 2024Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Jan 3, 2024Health Complaint2 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024
Oct 10, 2023Fire Safety StandardHealth Standard18 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2023
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Provide properly sized and located linen or trash receptacles.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023
Aug 3, 2023Health ComplaintInfection Control1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Riverwalk Village offer?
Riverwalk Village offers Memory Care and Skilled Nursing / Long Term Care.
Where is Riverwalk Village located?
Riverwalk Village is located at 295 Westfield Rd in Noblesville, Indiana.
What do families say about Riverwalk Village?
Reviews for Riverwalk Village are sharply split: some families describe attentive nurses, a clean building, and a smooth rehab or memory-care transition, while others report serious neglect, including residents left in soiled bedding and unprofessional staff behavior. Even a moderate reviewer noted care quality seems to vary widely between residents.
How did Riverwalk Village do on recent health and safety inspections?
Riverwalk Village had 10 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Riverwalk Village?
Submit the Request Information form on this page to connect with Riverwalk Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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