MyLivingChoice

American Village

2026 East 54th St

3.8(56 ratings)· Indianapolis average: 4

Part of American Senior Communities · 104 communities · 4.1★ average

American Village, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
150
Care levels on campus
Independent living, assisted living, and skilled nursing on one campus
Transportation service
Scheduled rides to doctors, pharmacy, and bank

What Families Think

Reviews of American Village are sharply divided: many families praise the independent living side (Lincoln Lodge), rehab outcomes, and individual staff members who go above and beyond, while a substantial number of reviewers describe serious lapses in the skilled nursing/health care side, including staffing shortages, medication errors, and slow management response to concerns. Google raters give it 3.9/5, but the pattern of one-star reviews focuses heavily on care quality and communication rather than ambiance.

The Good

  • Independent living apartments (Lincoln Lodge) highly praised by families
  • Strong rehab outcomes reported after falls or surgery
  • Staff described as compassionate and attentive by many reviewers
  • Scheduled transportation to doctor visits and errands
  • Beautiful, well-kept campus grounds

The Bad

  • Multiple reports of understaffing, especially on weekends
  • Several serious care/medication error reports (bedsores, catheter infection, missed insulin)
  • One report of a fall and injury not communicated to family
  • Management slow or unresponsive to billing and rate-increase questions
  • One report of rude or dismissive front-line staff

AI-generated from reviews and community data.

American Village is a senior living community in Indianapolis, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 47 reviews.

About American Village

American Village is a skilled nursing and long-term care facility in Indianapolis, Indiana, serving residents across multiple care settings including independent apartments, rehabilitation, and memory care units like Auguste's Cottage.

Family experiences at American Village vary sharply. Some families report serious concerns: medication administration errors (medications not crushed as requested, inconsistent dosing), call lights left unplugged, inadequate staffing supervision with residents left unattended on floors, and weak security protocols with unlocked doors and an unmonitored gate. Families also note occasional lapses in maintenance responsiveness and confusion over medical power of attorney policies. However, other families highlight exceptionally positive experiences, citing staff warmth and attentiveness, particularly praising individuals like Scott in admissions and the housekeeping and nursing teams in dementia care. One family wrote, "every one has been quickly addressed and resolved." Families with longer stays often report strong teamwork between staff and family in problem-solving, and consistent recognition of respectful, dignified care.

American Village holds a 3.9-star rating across 47 Google reviews, reflecting this polarization. The facility appears to deliver strong individualized care in some units and under certain staff members, but systemic gaps in medication protocols, call light maintenance, staffing levels, and security oversight emerge as recurring concerns across multiple reviews.

Types of Care at American Village

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of American Village

3.8overall · 56 ratings combined

3.9★ on Google (47) · 3.2★ on Yelp (9) · Yelp page ↗

TRINITY MOFFETT

Jul 2026

via Google

CHECK YOUR FAMILY!!<br><br>Call lights not plugged in. What happens when someone needs help, pushes their call light, just to have it not plugged in because no one bothers to check. No basic knowledge to make sure all is well with the resident. Isn't this a safety violation?<br><br>Had an issue at 2pm today regarding an aide who decided that mom didn't need a toiletry change because she had just gotten her up, decided to go on a 30b minute break, get mom's roommate, change her, argue with me, ignore and talk over me, THEN address mom. 45 minutes later. I never screamed at this girl, but because she didn't think we had a issue, she decided to punish mom. The ppl running this place are trying, but it's not enough. These kids need to remember if they're lucky, they'll get old one day as well, and I pray to GOD, karma vibes back to them. You don't treat the elderly like hell.<br><br>They also constantly leave dirty items and empty bottles in the bathroom, despite a sign being on the wall REMINDING them to throw trash away.<br><br>If your loved one needs to be here and they're in the general nursing home population, CHECK ON THEM. BE THEIR VOICE.

William Kieffer

May 2026

via Google

Staff was not versed in understanding Medical power of attorney rights of spouse of resident. When going to bimonthly health care plans for my wife, I was told I could not plan to bring my spouse home due to wording of medical power of attorney in her trust. After contacting an attorney it was determined that I did have the right to remove my wife from the facility without consent of my daughter who was improperly listed as a co-MPOA. I was assured that this facility would give the best care possible for my wife. I found that exaggerated. The CARE t-shirts the aids wore were missing the C which stood for compassion. I found a private in home nursing service which was so much more professional for the final 21 days my wife lived. I was as able to be with her on her final journey, giving her the dignity she deserved. I mean no disrespect for the good personal on staff, but to often a temporary service filled in for the regular staff, knowing nothing about the condition and needs is of the residents.

Jessica Jackson

May 2026

via Google

This our top choice for housing. The staff are welcoming and it is a great community.

Wanda McCarthy

May 2026

via Google

American Village is a great place to retire. From independent living apartments and garden homes to skilled nursing they have compassionate staff to make you and your loved ones feel at home and truly cared for.

Travis Willman

May 2026

via Google

The independent living over at Lincoln Lodge is a great environment!

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Government Inspection History

5 inspection visits in the last three years, 73 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 25, 2026Fire Safety StandardHealth ComplaintHealth Standard21 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Apr 17, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

Jul 1, 2025Health Complaint1 citation
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 14, 2025

Feb 25, 2025Fire Safety StandardHealth Standard13 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025

  • Provide properly sized and located linen or trash receptacles.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 12, 2025

Jan 10, 2024Fire Safety StandardHealth ComplaintHealth Standard36 citations
  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 29, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 29, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 20, 2024

  • Dispose of garbage and refuse properly.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 29, 2024

  • Provide emergency officials' contact information.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 20, 2024

Aug 29, 2023Health Complaint2 citations
  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does American Village offer?

American Village offers Memory Care and Skilled Nursing / Long Term Care.

How much does American Village cost?

American Village has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is American Village located?

American Village is located at 2026 East 54th St in Indianapolis, Indiana.

What do families say about American Village?

Reviews of American Village are sharply divided: many families praise the independent living side (Lincoln Lodge), rehab outcomes, and individual staff members who go above and beyond, while a substantial number of reviewers describe serious lapses in the skilled nursing/health care side, including staffing shortages, medication errors, and slow management response to concerns. Google raters give it 3.9/5, but the pattern of one-star reviews focuses heavily on care quality and communication rather than ambiance.

How did American Village do on recent health and safety inspections?

American Village had 5 government inspection visits in the last three years, with 73 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit American Village?

Submit the Request Information form on this page to connect with American Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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