William Kieffer
May 2026
Staff was not versed in understanding Medical power of attorney rights of spouse of resident. When going to bimonthly health care plans for my wife, I was told I could not plan to bring my spouse home due to wording of medical power of attorney in her trust. After contacting an attorney it was determined that I did have the right to remove my wife from the facility without consent of my daughter who was improperly listed as a co-MPOA. I was assured that this facility would give the best care possible for my wife. I found that exaggerated. The CARE t-shirts the aids wore were missing the C which stood for compassion. I found a private in home nursing service which was so much more professional for the final 21 days my wife lived. I was as able to be with her on her final journey, giving her the dignity she deserved. I mean no disrespect for the good personal on staff, but to often a temporary service filled in for the regular staff, knowing nothing about the condition and needs is of the residents.
