1 / 5CMS Care Compare
Reviews for Oaks of Brecksville are sharply split: several families praise the rehab and therapy program after surgery or injury, citing attentive nursing and strong physical/occupational therapy. Other reviewers describe serious lapses in basic care, including unanswered call lights, infrequent bathing, and unprofessional staff conduct, along with a lengthy billing dispute.
AI-generated from reviews and community data.
Oaks of Brecksville is a senior living community in Brecksville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 104 reviews.
Oaks of Brecksville is a skilled nursing and long-term care facility in Brecksville, Ohio, with a licensed capacity of 80 residents. The community serves patients recovering from surgery or injury as well as those requiring ongoing skilled care.
Family experiences at the Oaks diverge sharply. Short-term rehabilitation patients, particularly those receiving intensive therapy, frequently report attentive nursing teams, responsive staff, and thoughtful care, one family wrote that staff "stayed on top of pain management and made sure I was comfortable while healing." Several families highlighted the therapy teams as excellent and noted good communication from social workers about discharge planning. However, longer-term care families describe persistent staffing challenges, infrequent response to call lights (especially overnight), minimal bathing schedules, inconsistent hygiene practices, and gaps in wound care monitoring. Dietary accommodations for restricted diets and meal temperature also emerge as concerns in some accounts.
The facility carries a 3.8 out of 5 Google rating across 104 reviews. The pattern suggests notably different care standards depending on length of stay and patient acuity level, with rehabilitation patients generally more satisfied than those in extended skilled nursing placements. Families considering this facility are advised to ask detailed questions about staffing ratios, call-light response times, and care protocols for their specific situation.
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Help Me Choose3.8overall · 104 ratings combined
3.8★ on Google (104)
Jack Morris
Jul 2026
My mother and her room reeked of urine every single visitation please put cameras inside the room if you are gonna have your elderly one stay here They do not change the residence frequently maybe even once a day if that my mom told me
Billisha M
Jul 2026
Oak’s deserve zero stars My mother couldn’t speak. They put her in the very last room away from the nurses station barely changed her to the point where she got a bit sore that you could stick your fist in and then used her picture against my knowledge in a book for STNA learning purposes to teach you how bad a bear so I can get this place disgust me they stole from her and made my mother’s last days awful I would not recommend you. Send your parent here unless you want them to die plain and simple.
Tony C Green
Jul 2026
This facility is horrible, do not choose this place for care or rehab. My mother who was just released 7/17 from being in this facility for a little over 2 weeks has come back home with no increase of strength in her legs and feet. They never took her to the bathroom, wash her in the shower that was inside her bedroom. They are short staffed and not managed properly. She wasn't even washed up and ready at the time of her discharge.. They were scrambling at the last minute to get her together. The physical therapy team did not even help her get in her wheelchair. They just came in for a second and said she's alright, while she struggled to get from her bed to the wheelchair with my help and two nurses. This was a terrible experience.
Godswilln
Jul 2026
If your love one is mentally sound and somewhat physically stable then I would say it's okay for a short stay..Don't put your love one in this facility if their cognitive functions have deminshed and mobility is off..I would avoid this place at all cost! The whole establishment needs a do- over! I had over a month to see how they operate and it's very below average! They need to have an investigator out to see the unsanitary conditions along with delayed care. Read the other complaints..They absolutely ignore the call lights especially at night. Very unprofessional staff from top to bottom. Do yourself and love one a favor and look elsewhere.
Valerie Muran
Jul 2026
My husband stayed at the, “Oaks of Brecksville,” for two weeks. His left knee recovery was wonderful! We will be back in Sept. for the, “Oaks of Brecksville,” to care for his next complete knee reconstruction on his right knee.<br>Thank you, for everyone in physical therapy, office staff April, also all the nurses, everyone bringing food, and everyone bringing ice, for his ice machine + all the staff.<br>Thank-you,<br>Ted
6 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 28, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 23, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2024
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Jan 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 18, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2021
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2021
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2021
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2021
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2021
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2021
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Oaks of Brecksville offers Skilled Nursing / Long Term Care.
Oaks of Brecksville is located at 8757 Brecksville Road in Brecksville, Ohio.
Reviews for Oaks of Brecksville are sharply split: several families praise the rehab and therapy program after surgery or injury, citing attentive nursing and strong physical/occupational therapy. Other reviewers describe serious lapses in basic care, including unanswered call lights, infrequent bathing, and unprofessional staff conduct, along with a lengthy billing dispute.
Oaks of Brecksville had 6 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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