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University Manor Health Care Center

2186 Ambleside Dr

2.7(41 ratings)· Cleveland average: 3.9

University Manor Health Care Center, photo 11 / 13

Quick Facts

Year opened
2004
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
149
Behavioral health
On-site psychiatrists and dedicated social worker
Specialty program
Long-term substance abuse and chemical dependency care

What Families Think

University Manor Health Care Center is a skilled nursing, rehabilitation, and behavioral health facility on Cleveland's East Side that draws sharply divided reviews. Several families praise specific staff members for compassionate rehab and social-work support, while a large number of reviewers describe serious cleanliness, staffing, and communication problems.

The Good

  • Specific staff members praised by name for compassion
  • Rehab patients describe attentive physical and occupational therapy
  • Tours described as informative with visibly happy residents
  • Behavioral health unit offers private dining and outdoor space

The Bad

  • Many reviewers report dirty, foul-smelling, or unsanitary conditions
  • Multiple reports of understaffing and slow response to residents
  • Some reviewers describe neglect, lost belongings, or poor family communication
  • One report each of bed bugs, mold, and a ceiling collapse in a resident room

AI-generated from reviews and community data.

University Manor Health Care Center is a senior living community in Cleveland, Ohio offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 2.7 out of 5 across 41 reviews.

About University Manor Health Care Center

University Manor Health Care Center

Our University Manor Health Care Center has served the East Side of Cleveland, Ohio since 2004. We welcome patients and their families to explore the rich culture that surrounds our community. Our care center is not only surrounded by beautiful sites, but also by major hospitals such as the Cleveland Clinic and University Hospitals of Cleveland.

Specialty Services at Manor Health Care Center

At University Manor Health Care Center, we provide compassion, expertise and high-quality specialty services to all residents. Our services include the following:

•    Physical Therapy
•    Occupational Therapy
•    Speech Therapy
•    Short-Term Care
•    Long-Term Care
•    Hospice Care
•    Respite Care
•    24-hour Skilled Nursing Care

Our 24-hour skilled nursing care services provide care for: cardiac care, congestive heart failure, IV therapy, pain management, post-surgical care, pulmonary care, stroke/neurological care and wound care management.

Please contact us today to learn more about our specialty services

Behavioral Health Program

At University Manor, our Behavioral Health Units are staffed with professionals including psychiatrists and a dedicated social worker who are trained to help patients with mental and behavioral issues. Our units provide a safe, healing place for residents who are struggling with conditions such as anxiety and depression. Our Behavioral Health Units feature:

•    Private dining options
•    Recreational spaces
•    Outdoor Spaces

Substance Abuse Program

University Manor also provides care to patients who are dealing with chemical dependencies. With IV therapy, wound care, medication stabilization and long-term therapy, we help patients address substance abuse and addiction on a long-term basis.

Contact us today to take a closer look at our Substance Abuse Program

If you're looking for more information about University Manor Health Care Center, you can find us across the web on the Better Business Bureau, Yellow Pages, and Manta.

Skilled Nursing

Excellence in Skilled Nursing, Long-Term and Rehabilitative Care

Our skilled nursing services focus on a team approach, which includes physicians, nurses and support staff working together to offer high-quality, custom senior care services every day, around-the-clock.

The Saber team cares for our patients as though they are family. We recognize the quality of life is incredibly important. Our clinical success includes getting rehab patients home quickly and safely through our Progressive Approach to Home or PATH program. In pre-discharge PATH meetings, both patients and families can expect to be involved in transitional care and discharge planning. Additionally, we partner with the Patient Education Institute to use its X-Plain system, a multi-media library covering thousands of health topics. This provides excellent resources for ongoing patient and family support and education, so patients can remain healthy at home.

In the regions where we operate, Saber offers multiple nursing homes with specialty areas, so patients and families can find the skilled nursing facility that fits their individual needs.

Skilled Care

Our skilled nursing services include, but are not limited to:

•    24-Hour Skilled Nursing Care
•    Post-Surgical Care
•    Wound Care Management
•    Pain Management
•    IV Therapy including IV Antibiotics
•    Nutritional Monitoring
•    Neurological, Cardiac and Stroke Recovery
•    Physical, Speech and Occupational Therapy
•    Pulmonary Services

 Saber Assisted Living

If you're looking for assisted living near you, it's natural to think about the misconception that seniors spend most of their time in bed or watching tv. But at Saber’s assisted living communities, we provide the perfect combination of expert care and compassionate support to allow you or your loved one to live a more full and independent life.

Saber assisted living is about finding ways to help residents reach their highest level of well-being. From engaging activities that promote social interaction to creating a personal care plan for each resident, every service we provide treats residents like family.

A Care First Approach

At all our assisted living communities, it’s our goal to help residents have more opportunities to enjoy their interests, hobbies and passions. And putting expert care first is the foundation that the vibrant lifestyle you or your loved one can experience is built on.

We know that no two aging journeys are the same. So, our approach to care starts with getting to know each resident at the individual level. By understanding your unique needs, we get a clear picture on how our services can help.

Our assisted living services include meals, housekeeping and laundry services to help lift the burden of living in a private residence on your own. Providing assisted living care is more than attending only to physical needs. Saber assisted living is a holistic approach to care that considers each resident’s emotional, spiritual and social health as well.

What is Assisted Living at Saber?

Assisted Living is centered around senior who want to maintain their independent lifestyle but need some extra help with daily activities. Many assisted living communities provide support for bathing, transportation, dressing and medication reminder. While Saber also provides all these services, we go a step further by:

•    Recruiting expert physicians, nurses and staff, so we can not only provide the level of care you deserve but find ways to improve it over time.

•    Having empathy and understanding for assisted living residents. Part of our care first approach means offering clear and responsive communication with residents and their families.

Saber assisted living brings you’re the balanced care you need with the independence that you desire.

What is Life Like at a Saber Assisted Living Community?

The support we provide with our assisted living services allows residents to have more time for their hobbies and passions. So, life at one of our assisted living communities is unique depending on the person. You could start off your day enjoying breakfast with friends and neighbors before going to a group fitness or spending some time decorating your senior apartment. In the afternoon you could explore the surrounding community or read the latest bestseller in your favorite chair. By putting care first, we strive to give Saber assisted living residents more opportunities to explore their interests.

Explore Our Assisted Living Communities Today

If you're looking for assisted living near you, see how the care first approach at Saber can help you or your loved one reach their highest level of well-being. If you have any questions or are interested in learning more, contact our friendly staff today.

Memory Care

Compassionate Alzheimer's and Dementia Care in a Supportive Setting

Alzheimer's and other types of dementia can be overwhelming and scary for both patients and their families. Families often have important questions and concerns when caring for a loved one impacted by Alzheimer's disease or dementia: How will the disease progress What changes can I expect to see in my loved one? How do I know when I need to seek help in my loved one’s care? How do we transition him or her from home to a skilled care setting? How will he or she is supported emotionally? How will I know my loved one is safe and secure?

We can address these concerns and many more. Saber’s highly trained and experienced memory care professionals have the expertise, patience and compassion to understand the complex needs of dementia patients And their loved ones. We know these conditions affect the whole family and work closely with all involved to address the needs and concerns of all parties.  

Saber creates memory care environments and services specifically designed to meet the many challenges and needs of those suffering from Alzheimer's, dementia, and other memory-related diseases. Key to our care plan is providing meaningful activities for our patients. Every event, every interaction and every procedure is an opportunity to provide an enriching, connective activity. It might be an outing, a back rub, a dance or a meal. Whatever it is, the principles involved always include being flexible and focusing on the person's individual capabilities and level of functional ability.

Our expert memory support staff is trained to deliver these Alzheimer's and dementia care services in a professional, compassionate manner. Saber’s professional memory care nurses, physicians, therapists and other team members address each patient’s needs with medical expertise and warm, supportive care.

Finally, we offer open living spaces and secured outdoor areas that make it safe and inviting for residents in our memory care facility. Our goal is to make our space feel like home and provide a relaxing, familiar and comfortable environment.

The foundation for all of this is our well-trained team.

Each of our Memory Care team members receives intensive, interactive education on the following topics to ensure the best care for our patients:

•    Overview and understanding of the progression of Alzheimer's disease
•    Person-centered care
•    Communication techniques
•    Addressing challenging behaviors to maintain a safe, relaxed and comfortable living environment
•    Working as a team with families
•    Providing meaningful activities

Types of Care at University Manor Health Care Center

Assisted LivingHome HealthIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of University Manor Health Care Center

2.7overall · 41 ratings combined

2.7★ on Google (41)

Kenzie Moore

Mar 2026

via Google

My dad was here for maybe 2 and half weeks before he passed away there and the place is just dirty and the nurses never really check up on my father plus mistreating my father.

Sesame

Feb 2026

via Google

Dropped off a patient here and it's absolutely the WORST place I have ever seen in my entire career. Place reeked of cigarette smoke the instant we walked in and some unclassy looking female receptionist was waddling around in pink pj's like she's at home or something. It was dirty and dusty everywhere and lacking basic nursing home supplies that most nursing homes have the common sense to stock. Room where we dropped off our pt had a broken floor heater that had pieces of it laying on the floor and their tvs are dusty old relics from the 1950s Era. 🤮 I wouldn't even let my pet goldfish here to suffer and die from the horrendous views and clouds of skin flakes. Also check out the nice decorative black mold on the outside for everyone to breathe in and get sick on. 😫 absolutely HORRENDOUS PLACE. 0 STARS.

Luis

Jan 2026

via Google

This places is so nasty I feel bad for the people that stays here 😔

Brian Gillingham

Nov 2025

via Google

You take care of you self if you able if not able out of luck<br>dirty nasty place

Kristin Brown

May 2025

via Google

As soon as you step into the elevator it begins! floors are dirty with trash getting off the elevator as soon as it opens all you smell is urine, patient room filled with rubbish behind everything trash buckets filled no tvs at all in patients room dirty bed mats just laying over the heaters it's not inviting at all just sad and smelly 😔

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Government Inspection History

11 inspection visits in the last three years, 89 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 3, 2025Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 17, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2025

Jan 2, 2025Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 17, 2025

Dec 5, 2024Fire Safety StandardHealth Standard30 citations
  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

Oct 9, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024

Sep 4, 2024Health Complaint2 citations
  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 24, 2024

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024

Apr 22, 2024Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 21, 2024

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected May 10, 2024

Oct 12, 2023Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

Sep 12, 2023Health Complaint5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 25, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

Jul 18, 2023Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

May 19, 2022Fire Safety StandardHealth Standard20 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2022

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2022

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Jul 1, 2022

Apr 18, 2019Fire Safety StandardHealth Standard22 citations
  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity C of L: potential for minimal harm, widespreadCorrected May 24, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does University Manor Health Care Center offer?

University Manor Health Care Center offers Assisted Living, Home Health, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

How much does University Manor Health Care Center cost?

University Manor Health Care Center has not published its pricing. For context, communities in Cleveland that publish rates start around $2,940 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does University Manor Health Care Center offer respite or short-term stays?

Yes. University Manor Health Care Center lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Is University Manor Health Care Center pet friendly?

Yes. University Manor Health Care Center lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is University Manor Health Care Center located?

University Manor Health Care Center is located at 2186 Ambleside Dr in Cleveland, Ohio.

What do families say about University Manor Health Care Center?

University Manor Health Care Center is a skilled nursing, rehabilitation, and behavioral health facility on Cleveland's East Side that draws sharply divided reviews. Several families praise specific staff members for compassionate rehab and social-work support, while a large number of reviewers describe serious cleanliness, staffing, and communication problems.

How did University Manor Health Care Center do on recent health and safety inspections?

University Manor Health Care Center had 11 government inspection visits in the last three years, with 89 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit University Manor Health Care Center?

Submit the Request Information form on this page to connect with University Manor Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at University Manor Health Care Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Cleveland.

Prefer to stay home?

Home care agencies serving Cleveland bring help to the house: daily living, companionship, and respite for family caregivers.