MyLivingChoice

Right at Home

21403 Chagrin Blvd #220

4.9(224 ratings)· Beachwood average: 4.2

Right at Home — photo 11 / 6

Quick Facts

Veteran support
Veteran-owned, helps families access VA aid and attendance benefit
Contract flexibility
No long-term contract required for services
Dementia care partnerships
Partners with Alzheimer's Association and dementia guide program
Safety programs
Offers a fall prevention training and home safety checklist

What Families Think

Families describe Right at Home in Beachwood as a highly responsive home care and hospice agency, frequently praising owner Shalom Plotkin's personal involvement and the compassion of individual caregivers. Reviewers often highlight quick turnaround for urgent needs, dementia-specific care, and sensitivity to religious and cultural needs. Out of 224 Google reviews the agency holds a 4.9 rating, with only a couple of brief negative comments.

The Good

  • Caregivers repeatedly described as compassionate and reliable
  • Fast response, sometimes same-day or within hours
  • Experience with dementia and Alzheimer's care
  • Owner personally involved in matching and follow-up
  • Culturally and religiously sensitive care noted by several families
  • Helps coordinate with hospitals and hospice for discharge support

The Bad

  • One reviewer felt the service was overly focused on money

AI-generated from reviews and community data.

About Right at Home

Right at Home is a home health and hospice provider serving Beachwood, Ohio. The company delivers care in clients' homes, ranging from post-hospital recovery and daily support to end-of-life hospice services, with flexibility to accommodate urgent needs and varying schedules.

Families consistently praise the responsiveness and attentiveness of the care team. The intake coordinator Shalom Plotkin appears across multiple reviews for thorough, compassionate assessments and willingness to solve problems on short notice—whether arranging 48-hour care for a sudden illness or finding a driver for early-morning medical procedures. Named caregivers like Rose, Sada, Geri, and Onu earn specific mention for reliability, going beyond tasks to advocate for clients and adapt to individual needs. Families note the staff's ability to handle complex situations with grace, including dementia care and end-of-life support.

One family wrote, "You give mom so much happiness," capturing a recurring theme: clients look forward to seeing their regular caregivers. Families emphasize trustworthiness, professional warmth, and the relief that comes from dependable, consistent matching of caregivers to household needs.

Right at Home holds a 4.9/5 rating across 224 Google reviews, with the vast majority scoring five stars and highlighting minimal friction in service delivery.

Types of Care

Home Health and Hospice

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Reviews

4.9overall · 224 ratings combined

4.9★ on Google (224)

Sarah Rudolph

Jul 2026

via Google

We wanted caregivers to be present for my mother for a couple of mornings while I was away. Tina came first to meet my mother and family and to talk about what would be needed, and she was excellent - understanding and professional. While I wasn't there to meet the caregivers myself, I was able to feel confident that my mother would be in good hands.

Michael Schwartz

Jul 2026

via Google

Right at Home is owned by people who are in the business for all the right reasons. They are dedicated to HELPING people and doing good deeds every day to make life better for those who have the good fortune to encounter them. We need more companies like Right at Home and more business owners like the Plotkins.

Beverly Brodsky

Jul 2026

via Google

Rose is my husband‘s caring, careful, thorough, kind, knowledgeable, funny, dedicated, dependable, and reliable caregiver. She’s outstanding. It’s obvious how much she cares. One time she stayed for hours and looked after him when another aide was not available. She’s great at doing her job professionally. Right At Home never leaves us in the lurch. They match the caregivers well with our needs. I’m confident they will send me good, trained staff members. The office is always staffed and they follow through on what they promise. They are honest. They give good care. I appreciate Right At Home and how dependable they are. Thank you.

haven lilly

Jul 2026

via Google

My mom simply adored Shelley, she was so personable and caring. Even though my mother is in Assisted living she still asks about Shelley to this day - a very memorable person.<br>I am so grateful to have had the experience with this organization and I wish you and your very professional and kind staff the best.<br>Sincerely,<br>Carole Baker

Bianca Fitcheard

Jul 2026

via Google

The staff here is extremely professional and the care is excellent!!! Caregivers are attentive to all needs and and respond timely

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