MyLivingChoice

Shaker Gardens

3550 Northfield Road

3.9(29 ratings)

Shaker Gardens — photo 11 / 4

Quick Facts

Total units
50
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
50
Medicare guidance
Staff can help explain Medicare coverage options

What Families Think

Reviews of Shaker Gardens are sharply divided: some families praise the therapy team and describe compassionate, informative staff, while others report serious neglect, unsanitary conditions, and dismissive treatment of residents. The facility offers skilled nursing, long-term care, and rehabilitation, with mixed feedback on nursing leadership and day-to-day care quality.

The Good

  • Therapy department praised for skilled short-term rehab
  • Staff described as informative and responsive to families
  • Management described as knowledgeable and compassionate
  • Residents reportedly enjoy the community atmosphere

The Bad

  • Multiple reports of neglect including dehydration and clogged feeding tube
  • One account of unsanitary conditions, trash, and feces left in room
  • One reviewer described discrimination and dismissive treatment by staff
  • Concerns raised about Director of Nursing follow-through on care orders

AI-generated from reviews and community data.

About Shaker Gardens

Shaker Gardens Nursing and Rehabilitation Center is a skilled nursing and assisted living facility in Shaker Heights, Ohio, offering rehabilitation, long-term care, memory care, and wellness programs designed to support health, comfort, and independence.

The center provides a full spectrum of care services, including short-term rehabilitation and long-term skilled nursing. Skilled nursing care focuses on recovery, rehabilitation, and medical monitoring, while long-term care provides ongoing support for individuals who need assistance with daily activities such as bathing, dressing, and medication management. Medicare may cover skilled nursing care if eligibility criteria are met, and the team can help explain coverage options and financial questions.

Amenities and common spaces include fitness rooms, relaxation areas, and welcoming lounges designed for social engagement and connection. Residents enjoy private, thoughtfully designed suites offering comfort and restorative calm, along with nutritious, chef-prepared meals served in a comfortable setting that supports routine and connection.

The facility emphasizes personalized care focused on dignity and respect, with families encouraged to participate in care planning, attend care conferences, and communicate regularly with the care team. The staff is described as friendly, caring, and deeply committed to residents' well-being.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 29 ratings combined

3.9★ on Google (29)

Brenda McCants O'Neal

Jul 2026

via Google

Large facility having a variety of services, from assisted living, nursing home, housing, other

Lara Walker

Jun 2026

via Google

This is a great place for your loved one, it is an older building but making improvements and the staff gives 5 star care.

Eb G (EbtheG)

Jun 2026

via Google

Shaker Gardens is wonderful facility with a great staff and good care. The social worker is amazing and the therapy team is superb!!

Deanna

Jun 2026

via Google

The therapy team is amazing and mentally stable.

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Frequently Asked Questions

What types of care does Shaker Gardens offer?

Shaker Gardens offers Skilled Nursing / Long Term Care.

Where is Shaker Gardens located?

Shaker Gardens is located at 3550 Northfield Road in Shaker Heights, Ohio.

What do families say about Shaker Gardens?

Reviews of Shaker Gardens are sharply divided: some families praise the therapy team and describe compassionate, informative staff, while others report serious neglect, unsanitary conditions, and dismissive treatment of residents. The facility offers skilled nursing, long-term care, and rehabilitation, with mixed feedback on nursing leadership and day-to-day care quality.

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