MyLivingChoice

Cedarwood Plaza

12504 Cedar Road

3.1(132 ratings)· Cleveland Heights average: 3.3

Cedarwood Plaza, photo 11 / 5

Quick Facts

Total units
115
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
115
Therapy schedule
PT, OT, speech therapy up to 7 days weekly
Location adjacency
Near multiple Cleveland-area hospitals and University Circle
Rehab unit setup
Private rehab suites with flat-screen TVs
Care spectrum
Offers hospice and respite care alongside skilled nursing

What Families Think

Reviews of Cedarwood Plaza are sharply divided: several families and a former patient praise attentive nursing, wound care, and rehab staff, while other reviewers report serious concerns about medication errors, rude staff, and neglect. The facility offers a range of skilled nursing and rehab services near Cleveland's hospital corridor, but experiences seem to vary widely by unit and shift.

The Good

  • Praised wound care nursing that healed severe pressure sores
  • Social workers described as professional and communicative
  • Attentive staff and good family communication during admission
  • Therapy available up to seven days a week
  • Private rehab suites with flat-screen TVs

The Bad

  • One report of medication errors and cover-up attempts
  • One report of neglect and abuse leading to family removal
  • One reviewer described front-desk staff as rude and unprofessional
  • Mixed reviews suggest inconsistent staff attentiveness across units

AI-generated from reviews and community data.

Cedarwood Plaza is a senior living community in Cleveland Heights, Ohio offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Cable or Satellite TV. Families rate it 3.1 out of 5 across 132 reviews.

About Cedarwood Plaza

Cedarwood Plaza is a skilled nursing and rehabilitation facility located in Cleveland Heights, Ohio, in the Cedar-Fairmount district. The community offers short-term rehabilitation, long-term care, skilled nursing, hospice care, and respite care.

The facility features a dedicated rehabilitation unit with private suites for short-term patients, each equipped with flat-screen televisions. Physical, occupational, and speech therapies are available up to seven days a week to support patient recovery and rehabilitation goals.

Cedarwood Plaza is situated in a convenient location near University Circle, downtown Cleveland, and multiple Cleveland-area hospitals, providing easy access to regional medical services and cultural institutions.

Types of Care at Cedarwood Plaza

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Cedarwood Plaza

3.1overall · 132 ratings combined

3.1★ on Google (132)

Naamir Wahiyd Bey

Apr 2026

via Google

Visited this location for a delivery and the receptionist was discourteous and unprofessional. The interaction was unnecessarily rude and reflected poorly on the front desk experience. Management should address how visitors and drivers are treated.

L Womick

Apr 2026

via Google

I was a resident at Cedarwood Plaza Nursing Home . They truly stands out for the care and compassion they provide. The staff are attentive, respectful, and go above and beyond to make residents feel comfortable and valued. The facility is always clean, well-maintained, and has a welcoming atmosphere. It gives peace of mind knowing that loved ones are in such capable and caring hands. I highly recommend Cedarwood Plaza to anyone looking for quality nursing care.

Aisha

Feb 2026

via Google

Cedarwood nursing home is one of the worst nursing homes in Northeast Ohio, Bedbugs, roaches, resident neglect. I would never put a loved one in this facility.

Aisha

Feb 2026

via Google

Roaches bed bugs neglect of residence this was one of the worst nursing homes I have ever experienced..

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Government Inspection History

12 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 14, 2025Health Complaint6 citations
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2025

Aug 30, 2025Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 15, 2025

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 15, 2025

Jul 1, 2025Health Complaint2 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 15, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 15, 2025

Feb 25, 2025Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 6, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 6, 2025

Jan 7, 2025Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025

Jun 27, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 9, 2024

May 15, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 6, 2024

Mar 7, 2024Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 22, 2024

Feb 14, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2023

Sep 28, 2023Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

Mar 12, 2020Fire Safety StandardHealth Standard14 citations
  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2020

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Install a two-hour-resistant firewall separation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Meet requirements for the use of electrical equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 1, 2020

Jan 31, 2019Fire Safety StandardHealth Standard6 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2019

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2019

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2019

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cedarwood Plaza offer?

Cedarwood Plaza offers Skilled Nursing / Long Term Care.

Where is Cedarwood Plaza located?

Cedarwood Plaza is located at 12504 Cedar Road in Cleveland Heights, Ohio.

What do families say about Cedarwood Plaza?

Reviews of Cedarwood Plaza are sharply divided: several families and a former patient praise attentive nursing, wound care, and rehab staff, while other reviewers report serious concerns about medication errors, rude staff, and neglect. The facility offers a range of skilled nursing and rehab services near Cleveland's hospital corridor, but experiences seem to vary widely by unit and shift.

How did Cedarwood Plaza do on recent health and safety inspections?

Cedarwood Plaza had 12 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cedarwood Plaza?

Submit the Request Information form on this page to connect with Cedarwood Plaza and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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