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Apple Rehab Watertown

35 Bunker Hill Rd

3.1(42 ratings)· Watertown average: 3.9

Apple Rehab Watertown, photo 11 / 5

Quick Facts

Total units
110
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
110
Complex care capability
Handles tracheostomy management and TPN nutrition
Memory care setup
Holistic memory care program in secure environment
Operator scale
Part of 21-location rehab network in CT/RI

What Families Think

Apple Rehab Watertown is a short-term rehabilitation and skilled nursing facility in Watertown, Connecticut, praised by many families for its physical and occupational therapy teams and caring nursing staff. However, several reviewers raise concerns about housekeeping, understaffed nursing shifts, and inconsistent front-office or dietary service.

The Good

  • Physical and occupational therapy repeatedly called excellent
  • Nursing staff described as kind and caring
  • Social workers and rehab team praised by multiple reviewers
  • On-site memory care program with clinical oversight
  • Handles complex needs like tracheostomy and TPN care

The Bad

  • Multiple reports of housekeeping and cleanliness lapses
  • Several reviewers note nursing staff working short-staffed
  • One report of unprofessional front-desk/receptionist treatment
  • Complaints about limited or bland food options

AI-generated from reviews and community data.

Apple Rehab Watertown is a senior living community in Watertown, Connecticut offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 42 reviews.

About Apple Rehab Watertown

Apple Rehab Watertown is a short-term rehabilitation facility in Watertown, Connecticut, offering post-acute rehabilitation services. The community provides a full complement of physical, occupational, and speech language therapies along with physician-driven programs designed to help residents recover and return to independent living.

The facility offers comprehensive care including 24-hour nursing, daily trach maintenance, and extensive respiratory services for residents with specialized medical needs. Apple Rehab is equipped to care for patients requiring tracheostomy management and Total Parenteral Nutrition (TPN), with the goal of maintaining resident stability while supporting the highest level of independence possible.

In addition to rehabilitation services, the community provides a memory care program that takes a holistic approach to care in a safe and secure environment. Programs incorporate clinical oversight, therapeutic modalities, patient education, nutrition services, and social support to help residents maintain wellness.

The facility is part of Apple Rehab, Connecticut's largest short-term rehabilitation company, operating twenty-one locations across Connecticut and Rhode Island. Staff members are trained to provide specialized care tailored to each patient's individual needs, with comfortable accommodations designed to help residents feel at home during their stay.

Types of Care at Apple Rehab Watertown

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Apple Rehab Watertown

3.1overall · 42 ratings combined

3.1★ on Google (42)

ROSEBUD Light Being

May 2026

via Google

I gave a one star just for because of the issue I've had....I wanna start by saying the nurses & administration is awsome also the rehab and the social workers are great. Now the receptionist & certain cna are horrible and need to be replaced one bad apple ruins the rest...I called to touch base with someone from rehab & got the worst treatment over the phone it's very sad & unprofesional and gives the place a bad name i hope to hear from someone regarding this issue.

Elizabeth Roe

Dec 2024

via Google

I spent almost 2 weeks there after back surgery. The physical therapy and occupational therapy were excellent. Every nurse and aide who assisted me were kind and caring. I felt well taken care of and seen as an individual, not just another patient. My only complaint was the bland food, but I understand they have to cook for a great many people with dietary restrictions. My daughter brought me salt, which helped quite a bit. That said, dietary staff was always pleasant and accommodating. All things considered, I was very pleased with my stay.

Joe Kilian

Feb 2023

via Google

I should kick over the sign stating the best rehab in Connecticut I was a patient in here for 2 weeks so far I have delt with poor non caring attitudes,sarcasm & criticism by staff. Laundry that is 4 days missing, clothes that were not mine, lost clothing, wrong meals that I cannot eat due to my condition, insufficient meals, never saw a Dr. only a P.A. that wasn't even on staff only helping out. Very good rehab staff, but only a few others are good here . My wife even felt insulted by staff twice when she visited me. Go to Cook Willow in Plymouth far superior than any other center's in the area. We have family there.

Joanne Lord

Jan 2023

via Google

My mom was very ill. She was in another nursing home that was horrible but expensive and nice looking. She then went to Apple I can't say enough wonderful things . They never knew when I would show up but they were honest caring and present. My mom passed and that is sad but the nurses would come in and one gave her a kiss everyday. Mom looked forward to her visits. The college sends in cards for everyone. I know some people have a different experience and that is fine. But I knew mom would not come out of there. They took good care of her and the food was really good they do not just throw slop in front of you a heated cart with options comes around and you pick your food. It was a very pleasant atmosphere.

Tiny Lester

Jul 2022

via Google

Ok I just discharged from here Sunday. I was in motorcycle accident and broke both my ankles. So I was there for therapy. Rehab department 5 stars hands down!!. Nursing staff worked dangerously short EVERYDAY and not once did I hear them complain 5 stars they were great. Housekeeping is horrible my room and bathroom would go days without cleaning until I complained. They would dump the trash and that was it. The toilet has this raised seating on it that was rusted. The privacy curtain and curtains on the windows had stains on them. Take them down wash them once a month have extras. Dietary was ok but I literally ate eggs and toast every morning. there were no other options. But the staff was really nice in dietary. Also the place is dated it could use some updates on the decor. This place has the potential to be a five-star facility if staffing, housekeeping, and dietary given the attention that is needed. If the physical therapy department wasn’t so great along with nursing staff my score would’ve been lower.

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Government Inspection History

8 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 27, 2026Fire Safety StandardHealth Standard12 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

Jan 12, 2026Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2026

Jan 16, 2025Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2025

Jun 18, 2024Fire Safety StandardHealth ComplaintHealth Standard21 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 13, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity B of L: potential for minimal harm, patternCorrected Aug 13, 2024

Nov 30, 2023Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Jan 11, 2024

Oct 4, 2023Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023

Sep 18, 2023Health Complaint1 citation
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

Feb 1, 2022Fire Safety StandardHealth Standard12 citations
  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2022

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

  • Perform COVID19 testing on residents and staff.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Apple Rehab Watertown offer?

Apple Rehab Watertown offers Memory Care and Skilled Nursing / Long Term Care.

Where is Apple Rehab Watertown located?

Apple Rehab Watertown is located at 35 Bunker Hill Rd in Watertown, Connecticut.

What do families say about Apple Rehab Watertown?

Apple Rehab Watertown is a short-term rehabilitation and skilled nursing facility in Watertown, Connecticut, praised by many families for its physical and occupational therapy teams and caring nursing staff. However, several reviewers raise concerns about housekeeping, understaffed nursing shifts, and inconsistent front-office or dietary service.

How did Apple Rehab Watertown do on recent health and safety inspections?

Apple Rehab Watertown had 8 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Apple Rehab Watertown?

Submit the Request Information form on this page to connect with Apple Rehab Watertown and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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