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Apple Rehab Watertown

35 Bunker Hill Rd

3.1(42 ratings)

Apple Rehab Watertown — photo 11 / 5

Quick Facts

Total units
110
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
110
Complex care capability
Handles tracheostomy management and TPN nutrition
Memory care setup
Holistic memory care program in secure environment
Operator scale
Part of 21-location rehab network in CT/RI

What Families Think

Apple Rehab Watertown is a short-term rehabilitation and skilled nursing facility in Watertown, Connecticut, praised by many families for its physical and occupational therapy teams and caring nursing staff. However, several reviewers raise concerns about housekeeping, understaffed nursing shifts, and inconsistent front-office or dietary service.

The Good

  • Physical and occupational therapy repeatedly called excellent
  • Nursing staff described as kind and caring
  • Social workers and rehab team praised by multiple reviewers
  • On-site memory care program with clinical oversight
  • Handles complex needs like tracheostomy and TPN care

The Bad

  • Multiple reports of housekeeping and cleanliness lapses
  • Several reviewers note nursing staff working short-staffed
  • One report of unprofessional front-desk/receptionist treatment
  • Complaints about limited or bland food options

AI-generated from reviews and community data.

About Apple Rehab Watertown

Apple Rehab Watertown is a short-term rehabilitation facility in Watertown, Connecticut, offering post-acute rehabilitation services. The community provides a full complement of physical, occupational, and speech language therapies along with physician-driven programs designed to help residents recover and return to independent living.

The facility offers comprehensive care including 24-hour nursing, daily trach maintenance, and extensive respiratory services for residents with specialized medical needs. Apple Rehab is equipped to care for patients requiring tracheostomy management and Total Parenteral Nutrition (TPN), with the goal of maintaining resident stability while supporting the highest level of independence possible.

In addition to rehabilitation services, the community provides a memory care program that takes a holistic approach to care in a safe and secure environment. Programs incorporate clinical oversight, therapeutic modalities, patient education, nutrition services, and social support to help residents maintain wellness.

The facility is part of Apple Rehab, Connecticut's largest short-term rehabilitation company, operating twenty-one locations across Connecticut and Rhode Island. Staff members are trained to provide specialized care tailored to each patient's individual needs, with comfortable accommodations designed to help residents feel at home during their stay.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.1overall · 42 ratings combined

3.1★ on Google (42)

ROSEBUD Light Being

May 2026

via Google

I gave a one star just for because of the issue I've had....I wanna start by saying the nurses & administration is awsome also the rehab and the social workers are great. Now the receptionist & certain cna are horrible and need to be replaced one bad apple ruins the rest...I called to touch base with someone from rehab & got the worst treatment over the phone it's very sad & unprofesional and gives the place a bad name i hope to hear from someone regarding this issue.

Elizabeth Roe

Dec 2024

via Google

I spent almost 2 weeks there after back surgery. The physical therapy and occupational therapy were excellent. Every nurse and aide who assisted me were kind and caring. I felt well taken care of and seen as an individual, not just another patient. My only complaint was the bland food, but I understand they have to cook for a great many people with dietary restrictions. My daughter brought me salt, which helped quite a bit. That said, dietary staff was always pleasant and accommodating. All things considered, I was very pleased with my stay.

Joe Kilian

Feb 2023

via Google

I should kick over the sign stating the best rehab in Connecticut I was a patient in here for 2 weeks so far I have delt with poor non caring attitudes,sarcasm & criticism by staff. Laundry that is 4 days missing, clothes that were not mine, lost clothing, wrong meals that I cannot eat due to my condition, insufficient meals, never saw a Dr. only a P.A. that wasn't even on staff only helping out. Very good rehab staff, but only a few others are good here . My wife even felt insulted by staff twice when she visited me. Go to Cook Willow in Plymouth far superior than any other center's in the area. We have family there.

Joanne Lord

Jan 2023

via Google

My mom was very ill. She was in another nursing home that was horrible but expensive and nice looking. She then went to Apple I can't say enough wonderful things . They never knew when I would show up but they were honest caring and present. My mom passed and that is sad but the nurses would come in and one gave her a kiss everyday. Mom looked forward to her visits. The college sends in cards for everyone. I know some people have a different experience and that is fine. But I knew mom would not come out of there. They took good care of her and the food was really good they do not just throw slop in front of you a heated cart with options comes around and you pick your food. It was a very pleasant atmosphere.

Tiny Lester

Jul 2022

via Google

Ok I just discharged from here Sunday. I was in motorcycle accident and broke both my ankles. So I was there for therapy. Rehab department 5 stars hands down!!. Nursing staff worked dangerously short EVERYDAY and not once did I hear them complain 5 stars they were great. Housekeeping is horrible my room and bathroom would go days without cleaning until I complained. They would dump the trash and that was it. The toilet has this raised seating on it that was rusted. The privacy curtain and curtains on the windows had stains on them. Take them down wash them once a month have extras. Dietary was ok but I literally ate eggs and toast every morning. there were no other options. But the staff was really nice in dietary. Also the place is dated it could use some updates on the decor. This place has the potential to be a five-star facility if staffing, housekeeping, and dietary given the attention that is needed. If the physical therapy department wasn’t so great along with nursing staff my score would’ve been lower.

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Frequently Asked Questions

What types of care does Apple Rehab Watertown offer?

Apple Rehab Watertown offers Skilled Nursing / Long Term Care.

Where is Apple Rehab Watertown located?

Apple Rehab Watertown is located at 35 Bunker Hill Rd in Watertown, Connecticut.

What do families say about Apple Rehab Watertown?

Apple Rehab Watertown is a short-term rehabilitation and skilled nursing facility in Watertown, Connecticut, praised by many families for its physical and occupational therapy teams and caring nursing staff. However, several reviewers raise concerns about housekeeping, understaffed nursing shifts, and inconsistent front-office or dietary service.

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