1 / 5CMS Care Compare
Reviewers generally describe attentive, compassionate nursing and therapy staff, with several praising cleanliness, hospice care, and rehab outcomes. A few reviews note inconsistency in aide/nursing responsiveness and comfort with pain medication, along with a wish for updated facilities.
AI-generated from reviews and community data.
Wolcott Hall Nursing Center is a senior living community in Torrington, Connecticut offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 24 reviews.
Wolcott Hall Nursing Center Inc is a nursing and rehabilitation facility in Torrington, Connecticut, offering post-acute rehabilitation, memory care, and 24-hour nursing services. The center provides comprehensive rehabilitation through physical, occupational, and speech language therapies, delivered by highly-skilled staff under physician-driven programs designed to help residents regain independence.
The facility specializes in caring for residents with complex medical needs, including those requiring tracheostomy care, Total Parenteral Nutrition (TPN), and extensive respiratory services. Daily trach maintenance and 24-hour nursing care are available to maintain resident stability and support the highest level of independence possible.
Wolcott Hall's memory care program takes a holistic approach to wellness, incorporating clinical oversight, therapeutic modalities, patient education, nutrition services, and social support in a safe and secure environment. The program recognizes multiple dimensions of health and wellness to help residents maintain wellness and live as independently as possible.
The center is part of Apple Rehab, Connecticut's largest short-term rehabilitation company, with twenty-one locations throughout Connecticut and Rhode Island. Staff are extensively trained in specialized care protocols and work to treat every resident like family in comfortable accommodations designed to feel like home.
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Help Me Choose4.4overall · 24 ratings combined
4.4★ on Google (24)
Joe Mancinone
Jul 2026
I did not find this place conducive for Healing after being here for five days. Part of my problem is that stress goes up my back like a barometer creating pain As it goes. Doesn't matter where I've been, nobody's OK About giving you medication (Narcotics)Without first giving you a hassle! I would never come back to this place, Nor would I ever recommend it to anyone else!
Jenn Parker
Apr 2026
They took excellent care of my mom Sara Bement. The CNA's and Nurses were very attentive to all residents. It ALWAYS smelled good and was always very clean. When my mom was put on hospice everyone was always checking on her. She was loved. One CNA stayed after her shift with my mom, when she passed that same person gave me a ride to Wolcott Hall. Im happy my mom was loved and was taken care of. Thank you to all the staff!!!
Joseph Odell
Jan 2026
Decent food, hit or miss on aids and nursing staff. Therapy friendly. Could be cleaner and updated. Long term residents seem to enjoy it. My stay was short and different than mosts experiences.
Emily Belanger
Dec 2017
From my experience, Wolcott Hall nursing home is one of the best facilities for short and long term care for the elderly in the area. It is evident the staff really cares for each resident, including my aunt who stayed here for the latter half of this year. They made her feel comfortable and well cared-for, along with patiently answering any and all questions that came about during her stay. Her therapy plan was thorough and well thought out, as she continued to heal and progress all the way through her discharge. The building rests on a picturesque landscape that makes you feel at home, something my aunt feared she would be without upon admittance. She always enjoyed the various activities her and the residents participated in and ravenously looked forward to every meal! I would highly recommend Wolcott Hall nursing center to anyone who is in search of the highest quality level of care for their loved one.
Deb Weston
Oct 2015
I was a patient at Wolcott Hall for 2 weeks. From the moment I was admitted until I was discharged I felt very much at home. The staff is very friendly and helpful. The dietary department bent over backwards to accommodate my dietary requirements. The physical therapy and occupational therapy are both top notch. I can't think of one person who did not do their best to make my stay as comfortable as possible. I will be having another surgery in the near future and I can't think of anywhere else I rather be than Wolcott Hall. I'd like to thank each and every one of the staff for their excellent care.
7 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Mar 10, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternCorrected Mar 10, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2020
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2020
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2020
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2020
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity B of L: potential for minimal harm, patternCorrected Jan 23, 2020
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jan 23, 2020
Observe each nurse aide's job performance and give regular training.
Severity B of L: potential for minimal harm, patternCorrected Jan 23, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Wolcott Hall Nursing Center offers Memory Care and Skilled Nursing / Long Term Care.
Wolcott Hall Nursing Center is located at 215 Forest St in Torrington, Connecticut.
Reviewers generally describe attentive, compassionate nursing and therapy staff, with several praising cleanliness, hospice care, and rehab outcomes. A few reviews note inconsistency in aide/nursing responsiveness and comfort with pain medication, along with a wish for updated facilities.
Wolcott Hall Nursing Center had 7 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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