AmyLorenda White
Aug 2026
Love visiting every week.
4.8(63 ratings)· Bristol average: 4.3
1 / 6Reviewers consistently describe KindCare at Bristol as a bright, clean, and welcoming community with a caring, attentive staff and a well-regarded memory care program. A few reviews raise serious concerns about lapses in individual care and management issues, showing some inconsistency behind the largely positive experience most families report.
AI-generated from reviews and community data.
KindCare at Bristol, A Charter Senior Living Community is a senior living community in Bristol, Connecticut offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 63 reviews.
KindCare at Bristol is an assisted living community in Bristol, Connecticut, serving residents who need help with daily living activities. The facility includes a specialized memory care unit and offers both shared and private apartments alongside common spaces like a dining room and movie theater.
Families consistently praise the physical environment and staff responsiveness. Residents and their families describe bright, well-designed spaces and report that staff members greet new arrivals warmly, check in regularly throughout the day, and maintain frequent communication about care needs. One family wrote that staff "helped expedite his move-in by coordinating with his out-of-state doctors." Multiple families highlight how staff respond with patience and kindness when residents become confused or forgetful, and note that activities and social engagement are part of daily life. The nursing team, including the director of nursing, is mentioned by name in several reviews as compassionate and attentive.
The community holds a 4.8 out of 5 rating across 60 Google reviews. While the vast majority of reviews are highly positive, a small number of families have raised concerns about management practices and staff conditions, suggesting potential inconsistencies in the resident experience.
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Help Me Choose4.8overall · 63 ratings combined
4.8★ on Google (63)
AmyLorenda White
Aug 2026
Love visiting every week.
Diane Kuch
Apr 2026
What a beautiful place to live. Everyone was very accommodating, not only to the residents but also the visitors.
David Clavette
Apr 2026
A visit to my mom at Kindcare went well.<br>The Staff is always friendly and will answer any questions I have. Most of my dealings take place on the weekends.
Laura Ferraro
Jan 2026
I want to send a sincere and heartfelt message about your amazing coordinator Collen.<br><br>Colleen is such an asset and instrumental person behind my mother's happiness and love of KindCare. She is so welcoming and inclusive. She makes my mother feel so special and engages in meaningful conversations with her. My mother calls me and expresses her love of Colleen. She is very attracted to her sincere personality and her ability to make everyone around her feel loved. She is charismatic, well planned, humorous and hard working. I always commend her by saying" I do not know how you do everything you do". She giggles and humbly answers "I love what I do".<br><br>Our experience at Kind Care has been phenomenal. I could rant and rave about each member of your staff and your residents. Colleen is the glue that holds everyone together.<br><br>Aside from my mother, she is the second person that I look for when I enter Kind Care.<br><br>Colleen, you are very special to me and my mother. Thank you for simply being amazing.
Kathy Sanger
Nov 2025
I am writing this review to wholeheartedly recommend KindCare at Bristol for their exceptional memory care services. When our family suddenly needed a safe and compassionate place for my father, the team at KindCare at Bristol went above and beyond to support us during one of the most difficult periods of our lives. They helped expedite his move-in by coordinating with his out-of-state doctors and making his intake process as smooth as possible. Thanks to their efforts, he was able to move in within a week of our first visit, and they made sure he felt comfortable and cared for from the very first moment.<br><br>From day one, the staff treated my dad with dignity, respect, and genuine warmth—truly as if he were a member of their own family. Their professionalism was matched only by their kindness. They took the time to learn his routines, preferences, and quirks, ensuring that he felt valued and understood even as his memory declined.<br><br>What meant the most to us was the way they supported not only my father, but our entire family. They kept us informed, included us in decisions, and offered steady reassurance during some of the most emotional moments we’ve ever experienced. As his health declined and he entered end-of-life care, their compassion never wavered. They gave my father dignity and peace, and they gave us the comfort of knowing he was loved and cared for until the very end.<br><br>I will be forever grateful for the care, respect, and humanity shown by everyone at KindCare at Bristol. They are more than a memory care facility—they are a family. I recommend them without reservation to anyone seeking a loving, professional, and deeply supportive environment for their loved one.<br><br>With heartfelt gratitude,<br>The entire Bouchard family
KindCare at Bristol, A Charter Senior Living Community offers Assisted Living and Memory Care.
KindCare at Bristol, A Charter Senior Living Community is located at 483 N Main St in Bristol, Connecticut.
Reviewers consistently describe KindCare at Bristol as a bright, clean, and welcoming community with a caring, attentive staff and a well-regarded memory care program. A few reviews raise serious concerns about lapses in individual care and management issues, showing some inconsistency behind the largely positive experience most families report.
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