4.5(136 ratings)· Bristol average: 4.3
1 / 5CMS Care Compare
Families describe Village Green Rehabilitation And Healthcare Center as a clean, well-run skilled nursing facility with attentive, communicative staff, and several reviewers specifically praised the respiratory care team following surgeries like laryngectomy. A few reviewers noted that care has notably improved since a change in ownership and leadership.
AI-generated from reviews and community data.
Village Green Rehabilitation And Healthcare Center is a senior living community in Bristol, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 136 reviews.
Village Green Rehabilitation and Healthcare Center is a skilled nursing and long-term care facility in Bristol, Connecticut, with a licensed capacity of 120 residents.
Families consistently praise the facility's cleanliness, welcoming front-desk staff, and attentive nursing care. Several reviewers highlighted compassionate treatment and dignity in interactions, with one family noting exceptional respiratory care following a specialized procedure. Recreation staff are credited with keeping residents engaged, and the administrative team has earned recognition for recent improvements to the community's overall environment and operations.
One family wrote, "The staff at Village Green was kind, respectful, and compassionate." Post-discharge follow-up care has also impressed families, with staff maintaining contact about residents' continued wellbeing and medication compliance.
Village Green holds a 4.5-star rating across 136 Google reviews, reflecting strong satisfaction among visiting families.
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Help Me Choose4.5overall · 136 ratings combined
4.5★ on Google (136)
Joann Carrasquillo
Jul 2026
My brother was admitted to this facility, and after his discharge, Mary maintained regular communication with me, consistently inquiring about his well-being. If he had completed his medication regimen, Mary would verify if he had received any contact from the in-home care providers. It was a pleasure to collaborate with Mary.
jon theriault
May 2026
My father was a resident at Village Green after having a laryngectomy, and I cannot say enough good things about the care he received. The respiratory team was outstanding. They were knowledgeable, attentive, and made sure he was well cared for every step of the way. The staff at Village Green was also wonderful. They were kind, respectful, and compassionate, and they treated my father with dignity during a very difficult time. The facility was clean, welcoming, and well-run, and we always felt that he was in good hands. I am very thankful for the respiratory team and all of the staff at Village Green for the excellent care they provided. I would highly recommend them to any family looking for a caring and professional facility for their loved one.
A Berry
Jan 2026
I am very pleased with how my mother in law’s care has improved with the new ownership. It has been a much more pleasant time visiting her in recent months. I want to also give credit to the right people. The new director has shown a great deal of compassion in fixing this home which I am very appreciative for. I also want to thank Aj and Shamika in recreation, they are the bones of keeping clients engaged and happy. Shirley is an amazing aide and has been with my mother in law for years! Amanda in the kitchen always makes sure to chat quickly with the residents instead of just taking their food order, which allows for the residents to have some company. She is always happy and bubbly making residents enjoy her company. Adriana has also been an amazing resource as one of the social workers. Lastly Maryann has always been attentive and has called me any time there has been a health concern in regards to wounds etc. I removed my past review and photos due to the fact that I am seeing great improvements.
Jess Wright
Jan 2026
This nursing facility is clean with friendly staff. The front desk receptionists are one of kind. They are both very warm and welcoming. It's always a pleasure to come in and they greet you with warm smiles and wish you well on your departure. The nursing department does a fair job at updating you regarding your family member and keeping you informed. They do hear you when you advocate for your person. Speak up and they make adjustments accordingly. Comforting nursing home.
Ken Case
Nov 2025
I visited an elderly Uncle today at Village Green Rehab in Forestville CT. It was my first visit to this facility. I have been to several others in the local area over the last decade or so. I was impressed with the friendliness of the young lady at the front desk and the state of the art check in / check out system. On my way to my Uncle's room I noted the tidiness of the halls, and what looked to be a very inviting cafeteria. Arriving at the room, the floor was being cleaned. My impression of the room was that it was spacious and well maintained. Pleasant, homey atmosphere rather than a clinical hospital room. Only my first impression, but it seemed nice.
10 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Apr 12, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Apr 12, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity B of L: potential for minimal harm, patternCorrected Aug 10, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Aug 10, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Village Green Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.
Village Green Rehabilitation And Healthcare Center is located at 23 Fair Street in Bristol, Connecticut.
Families describe Village Green Rehabilitation And Healthcare Center as a clean, well-run skilled nursing facility with attentive, communicative staff, and several reviewers specifically praised the respiratory care team following surgeries like laryngectomy. A few reviewers noted that care has notably improved since a change in ownership and leadership.
Village Green Rehabilitation And Healthcare Center had 10 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Village Green Rehabilitation And Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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