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Ingraham Manor Nursing Home

400 N Main St

3.4(41 ratings)· Bristol average: 4.3

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Ingraham Manor Nursing Home, photo 11 / 2

Quick Facts

Total units
128
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
128

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Ingraham Manor are sharply divided, with some families praising strong communication and long-term care coordination while others describe serious safety and dignity concerns. The community holds a 3.4 out of 5 rating from 41 Google reviews, reflecting this mixed experience.

What reviewers praise

  • Praised for close family communication on care updates
  • Staff described as kind, respectful, and coordinated
  • Positive experiences reported with rehab stays
  • Specific praise for a staff liaison's support role
  • Long-term care staff noted for daily diligence

What reviewers flag

  • One report of severe dehydration going unaddressed for a resident
  • One report of residents made to wear ankle monitors
  • One report of residents left in hallways for viewing
  • Multiple mentions of inconsistent or poor staff communication

AI-generated from reviews and community data.

Ingraham Manor Nursing Home is a senior living community in Bristol, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 41 reviews.

About Ingraham Manor Nursing Home

Ingraham Manor Nursing Home is a 128-bed skilled nursing and long-term care facility in Bristol, Connecticut. The community serves residents requiring post-acute rehabilitation and ongoing care.

Family experiences at Ingraham Manor are sharply divided. Some families praise the nursing and nursing assistant staff for their attentiveness, noting frequent communication about health changes and consistent daily care. One family highlighted how "the staff coordinate and communicate really well in order to support the care and well-being of the patients," with teamwork across nursing, therapy, social services, and kitchen staff. Families report that aides work diligently despite demanding conditions. However, other families have raised serious concerns about medical oversight, including accounts of medication errors and inadequate fluid management during acute illness, and about care practices they describe as undignified, particularly the use of monitoring systems and room assignments that families view as isolating.

The facility holds a 3.4-star Google rating across 41 reviews, reflecting this range of family sentiment. Prospective residents and their families should carefully weigh both the positive reports of attentive medical and personal care against documented concerns about clinical judgment and dignity-centered practices.

Types of Care at Ingraham Manor Nursing Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Ingraham Manor Nursing Home

3.4overall · 41 ratings combined

3.4★ on Google (41)

Dawn Gaski

Dec 2025

via Google ↗ · Report

I would actually not recommend this place my mother was on chemo and was dehydrated. She was having symptoms from the chemo, diarrhea and other things so she was completely dehydrated they decided to give her IV fluid and then something for the diarrhea after the fact they gave her one bag of IV fluid in a day and a half she couldn't wake up she was completely out of it her $700 iPhone was misplaced during this and the home decided that it's not their responsibility they almost killed her. We talked to the Doctor who had seen her that morning, He had said her kidneys were failing and wanted us to wait two more days to see if she came awake on the bag of IV fluid a day. She was transported that night into Bristol hospital they gave her two bags of IV fluid within an hour and she was up and coherent her kidneys were failing and if we would have left her there all her organs would have failed. We couldn't understand why they were not pushing the fluids faster knowing that she was losing fluid faster then they were administering to her. Basically they were letting her dye by dehydrated her and letting her organs fail by way if lack of fluid. I would not recommend sending any family member there unless you want them to slowly die a painful miserable death. They have no communication nobody calls you back nobody does anything about anything. They're no longer a part of Bristol hospital and I can see why. Do not send your family member here unless you do not love or like them at all!!!!!!

Beverly Cunningham

Jul 2024

via Google ↗ · Report

I would give zero stars if could. I do not recommend placing your loved one here. The patients have ankle monitors like a prisoner that go off continuously when getting anywhere near the elevators. They are put in a hallway all day for everyone to view them. Very inhuman treatment of most patients. I recommend the Pines in Bristol. I know people who have their loved ones there and are happy with the treatment they get. My loved one was not cared for properly for the condition that she had. Staff told different stories of what was going on.

Stacy M Harrington

Jan 2024

via Google ↗ · Report

My sister has been at Ingraham Manor for 3 months. The staff coordinate and communicate really well in order to support the care and well-being of the patients. The nurses, CNAs, social workers, kitchen staff, PT and anyone else that I've interacted with there has been kind, helpful and respectful. They work together to meet the diverse and changing needs of their residents with kindness. Noreen Schmidt has been amazing at helping to support communication between family members, residents, different departments, and other parts of the community. She helps make things function in such a healthier, transparent more transparent and supportive way. This supports patient care and well-being in SO many ways. Thank you for taking such good care of my sister!

Carol Lemieux

Nov 2023

via Google ↗ · Report

I'd like to know more details from the negative reviews. I was in Ingraham about 4 years ago for rehab. My stay was for 3 months due to complications. Back then I received excellent care. I was patient with the overworked aides. Many elderly patients are not able to adjust to strange places. This causes stress for all involved. It's not easy to care the elderly, even for the best staff. If family or friends see something wrong, report it. Don't come twice a year and make judgements. Some staff sucks, but others don't deserve to be lumped in with the lazy, incompetent staff. It's a good place.

carter flynn

Apr 2023

via Google ↗ · Report

Another year has passed since my last review, so I can honestly rate the long term care my mother has received at Ingraham. I get frequent updates from the nursing staff on any health related changes, regardless of how minor they may be and all her appointments. I appreciate the thoroughness and care the nurses and aids provide on a daily\24 hr. basis, it’s not an easy job and not everyone can provide the care they do. Also, all this coordination of care cannot be accomplished without the Administrative and Support teams. Special Kudos to Noreen for her communications, keeping us notified of the daily health issues that could impact the community and special events that Ingraham puts on. It’s been a pleasure getting to know the staff and how they care for my mother. I highly recommend if you consider bringing a loved one to this facility. Thank you, to Everyone at Ingram for you Support! -cf

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Government Inspection History

7 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 20, 2026Health Complaint3 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2026

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2026

Nov 18, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025

Sep 8, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2025

Oct 27, 2023Fire Safety StandardHealth Standard6 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

Sep 6, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2023

Aug 23, 2021Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2021

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2021

Apr 26, 2019Fire Safety StandardHealth Standard4 citations
  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2019

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ingraham Manor Nursing Home offer?

Ingraham Manor Nursing Home offers Skilled Nursing / Long Term Care.

Where is Ingraham Manor Nursing Home located?

Ingraham Manor Nursing Home is located at 400 N Main St in Bristol, Connecticut.

What do families say about Ingraham Manor Nursing Home?

Ingraham Manor Nursing Home carries a 3.4 out of 5 rating from 41 Google reviews. Reviews for Ingraham Manor are sharply divided, with some families praising strong communication and long-term care coordination while others describe serious safety and dignity concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Ingraham Manor Nursing Home do on recent health and safety inspections?

Ingraham Manor Nursing Home had 7 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ingraham Manor Nursing Home?

Submit the Request Information form on this page, or contact Ingraham Manor Nursing Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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