MyLivingChoice

Apple Rehab Avon

220 Scoville Road

3.9(30 ratings)· Avon average: 4.6

Apple Rehab Avon, photo 11 / 5

Quick Facts

Total units
60
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
60
Specialized care
Trained for tracheostomy care and TPN nutrition
Memory care setup
Secure, dedicated memory care environment on-site
Operator scale
Part of a 21-location regional operator

What Families Think

Reviews of Apple Rehab Avon are sharply divided: some families describe attentive nurses and a smooth admissions process, while others report serious lapses in rehab therapy, pain management, and communication. Multiple reviewers raised concerns about staffing levels and the physical condition of the building.

The Good

  • Specific nurses and PT staff praised by name
  • Smooth, warm admissions and transition process
  • Physical therapy described as effective by one family
  • Attentive front-line aides noted by reviewers

The Bad

  • Multiple reports of inadequate walking/rehab therapy
  • One report of serious pain management failures
  • One report of dehydration and possible misdiagnosis
  • Reviewers describe facility as run-down, needing renovation
  • Reports of understaffing affecting resident care
  • Difficulty reaching director of nursing for one family

AI-generated from reviews and community data.

Apple Rehab Avon is a senior living community in Avon, Connecticut offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 30 reviews.

About Apple Rehab Avon

Apple Rehab Avon is a short-term rehabilitation facility in Avon, Connecticut, offering post-acute rehabilitation services designed to help residents return to independent living. The community provides a full complement of physical, occupational, and speech language therapies alongside highly-skilled care and physician-driven programs.

The facility specializes in comprehensive rehabilitation with clinical oversight, therapeutic modalities, patient education, nutrition services, and social support. Apple Rehab is extensively trained to care for residents with tracheostomies and provides Total Parenteral Nutrition (TPN), along with 24-hour nursing care, daily trach maintenance, and extensive respiratory services to support residents in reaching the highest level of independence possible.

In addition to rehabilitation services, Apple Rehab Avon offers a memory care program that provides a comprehensive, holistic approach to care in a safe and secure environment. The dedicated staff treat every resident like family, with comfortable accommodations designed to help residents feel at home.

Apple Rehab operates twenty-one locations throughout Connecticut and Rhode Island and specializes in programs tailored to meet each patient's individual needs.

Types of Care at Apple Rehab Avon

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Apple Rehab Avon

3.9overall · 30 ratings combined

3.9★ on Google (30)

Vintage Vixen

May 2026

via Google

If I can give this place zero stars, I would. Please do not send your loved ones here. I drove up from Florida to rescue my mother. She was supposed to be getting rehab to help her walk, they did nothing with her. Her mental state was declining rapidly. She was diagnosed with encephalitis a week prior and no one was taking this seriously. Not even UCONN hospital that sent her to this awful place. The PA called me and told me my mother had copd and Vascular Dementia. This was her 'professional opinion' not a true diagnosis. I did some research. No Dementia progresses over days. There was clearly something wrong and they did not care. When they called me to ask if I wanted her to be a DNR, I knew I had to do something. She had fallen numerous times but, only called me the once, when I got to Connecticut. I told them that I was coming to get her an MRI. They were very upset with me. Told me I cant just take her and go get an MRI. I needed a doctor referral. I sternly said, Ill be there in an hour and was hung up on. 5 minutes later Administration called me to threaten me that if I took my mother out she won't be allowed to come back. GOOD! I told them. I wasn't going to allow my mother to die in that facility. This was April 16th. She is still in the hospital and has been diagnosed with Primary Central Nervous System Lymphoma. This facility is DANGEROUS. I feel bad for all of the people that are sent here with no advocate. How many patients did they WRONGFULLY 'DIAGNOSE' and as a result died in their care? This facility should be investigated.

Kathleen Adams

Dec 2025

via Google

My 88 year old mother went there on November 26th 2025 after having knee surgery. The place is very run down and in desperate need of a makeover. Rooms needs painting, the furniture is old, beds are old. As far as the care my mother received it was not up to par. She was there for 8 days and she was out of bed twice she was supposed to be walking right away. They were not managing her pain correctly with the medication they were giving her. She had to pee and poop in a diaper which she's never done in her life. I tried to tell one of the night nurses i think the supervisor they had to schedule her medication every 6 hours for pain as opposed to giving it to her as needed. By the time she was in pain and asked for medication It was too late. They were supposed to keep her pain meds up to speed so she wouldn't be in pain so she could walk. After eight days I took her out of there because she was in so much pain all the time & not getting better . I had her taken by ambulance to Hartford Hospital where they evaluated her and said she was severely dehydrated. She was there two days . A lot of the staff was nice especially Marco who was one of the RN's and many of the Aides were pleasant but the care she got there was not good. If it wasn't for me constantly being there and constantly calling to check on my mother I honestly think she would have died there her kidneys probably would have failed. They had her hooked up to a catheter they should have seen how dark the urine was and know how dehydrated she was. Would not recommend this place not even short-term especially if they're not able to get up and walk around and care for themselves. Like most rehab facilities they were short staffed. I feel sorry for those who didn't have someone there to advocate for them. Our Healthcare System needs a serious makeover. These rehab facilities are all run down yet they're getting tons of money especially from Medicaid & medicate patients. It wouldn't hurt to paint the hallways paint the rooms update the furniture occasionally so the place isn't so depressing. And I've heard it's like that everywhere. Not sure why the state doesn't come in and address these issues Especially the shortage of Staff it's not safe when there isn't enough staff to take care of the people that are there.

Cheryl Bull

Nov 2025

via Google

They knew I was changing facilities so they ordered all my meds and the destroyed them. I tried to talk to the director of nurses but the receptionist would not let me. I switched on recommendation of my infectious disease dr. She could not believe how they treated me.

Mmm Winif

Sep 2025

via Google

My mother was just discharged recently. Marco the nurse was great. The ap nurse in the white coat Christine was great. Kim the head nurse came to speak with me but seemed annoyed as if I were bothering her or wasting her time. I didn’t like that. She also didn’t smile . Otherwise great staff and facility ! PT was great!

Melora Candels

Dec 2018

via Google

I want to express my thanks to the administration, nurses and medical staff who unitedly made my experience admitting my dad to a nursing facility amazing!!! Such a warm welcome beginning with the smile on the phone to the smiles in person! Suzanne made the transition seamless as she was so thorough with every step of the way. I never felt lost... the staff was so attentive and caring to my dad... all I can say is AMAZING!

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Government Inspection History

8 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 5, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2025

Nov 25, 2025Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Dec 5, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity B of L: potential for minimal harm, patternCorrected Dec 5, 2025

Aug 25, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2025

May 7, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2025

Oct 28, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2024

Mar 28, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024

Feb 27, 2024Fire Safety StandardHealth ComplaintHealth Standard25 citations
  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 25, 2024

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024

Oct 1, 2021Fire Safety StandardHealth Standard10 citations
  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2021

  • Perform COVID19 testing on residents and staff.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2021

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2021

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2021

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2021

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2021

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Apple Rehab Avon offer?

Apple Rehab Avon offers Memory Care and Skilled Nursing / Long Term Care.

Where is Apple Rehab Avon located?

Apple Rehab Avon is located at 220 Scoville Road in Avon, Connecticut.

What do families say about Apple Rehab Avon?

Reviews of Apple Rehab Avon are sharply divided: some families describe attentive nurses and a smooth admissions process, while others report serious lapses in rehab therapy, pain management, and communication. Multiple reviewers raised concerns about staffing levels and the physical condition of the building.

How did Apple Rehab Avon do on recent health and safety inspections?

Apple Rehab Avon had 8 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Apple Rehab Avon?

Submit the Request Information form on this page to connect with Apple Rehab Avon and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Apple Rehab Avon? Claim this listing to update photos, pricing, and details. It's free.

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