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Apple Rehab Shelton Lakes is a short-term rehabilitation and skilled nursing facility in Shelton, Connecticut, known for its physical, occupational, and speech therapy team. Reviews are sharply mixed: several families praise the therapists and describe attentive aides, but multiple reports describe serious staffing shortages at night and on weekends, slow response times, lost belongings, and poor communication from administration.
AI-generated from reviews and community data.
Apple Rehab Shelton Lakes is a senior living community in Shelton, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.2 out of 5 across 33 reviews.
Apple Rehab Shelton Lakes is a short-term rehabilitation facility in Shelton, Connecticut, offering post-acute rehabilitation services designed to help residents return to independent living. The community provides physical, occupational, and speech language therapies alongside highly-skilled care and physician-driven programs.
The facility offers comprehensive rehabilitation services with 24-hour nursing care and specializes in caring for patients with complex medical needs. Apple Rehab Shelton Lakes is extensively trained to care for tracheostomy patients and provides total parenteral nutrition (TPN), daily trach maintenance, and extensive respiratory services to support residents in reaching their highest level of independence.
In addition to rehabilitation programs, the community provides memory care with a comprehensive, holistic approach in a safe and secure environment. Programs incorporate clinical oversight, therapeutic modalities, patient education, nutrition services, and social support to help residents maintain wellness.
Apple Rehab Shelton Lakes is part of Connecticut's largest short-term rehabilitation company, with twenty-one locations across Connecticut and Rhode Island. The facility's approach emphasizes individualized care, with dedicated staff treating residents like family and providing comfortable accommodations to help them feel at home during their recovery.
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Help Me Choose3.2overall · 33 ratings combined
3.2★ on Google (33)
Lynn Schumacher
Jun 2026
Made me feel like I was in jail. CNA’s are great they try and help whenever they are not short . Therapy is wonderful. But the administration was rude nasty and couldn’t care less about ANYTHING. When I left they threw my meds in a bag and shoved me on a bus and didn’t BOTHER to tell me when to take my meds or which ones.to take . Needless to say I cried for a week. And God forbid I call and ask for help. They told me they can’t help me.
Heather
May 2026
My mother was here backing March and it was a terrible experience. She would ring for over and hour just fornsimeone to help her to the bathroom. We packed her clothes to bring there and when she was discharged they gave us someone else's clothes nothing of hers. When I called and requested them to located them I never got a response. She was sent to the hospital for vomiting and they sent her all dirty didnt have the decency to clean her up a bit before they sent her off. It's really a nasty place and I would to go the point of saying neglectful. My mother would be feeling very sick and no one would take the time to check on her. Theres other places better then this one. PLEASE DO NOT SEND YOUR LOVED ONES HERE
Lauren Kupis
Jan 2026
Great therapy team!! Physical, occupational and speech therapists ensure customized therapeutic interventions to maximize strength and functional independence to get you home!!! 💪🏽 💪🏽 👏🏻 🦽 🔜 🚶♀️
Vic
Mar 2025
Terrible, please don’t send family here. Care staff seem to mean well, and check in frequently during the day. When present, the personal care staff is attentive and kind. But there’s a persistent issue with lack of staff during weekends and nighttime. Which does impact patient care. Expect your family member to wait 4 hours+ for aid during the day, and not to get it at night. They failed to notice a major injury in my mom, which required a hospital visit. They then failed to even do her intake paperwork, but had no issue harassing her daughter (who has no obligation to pay) for payments. Not many family visit the rehab center and you’ll quickly see why. If you visit family, be prepared to be harassed with calls or to even have the lady from the business office wait for you at the front desk all day to ask if you’ve called the insurance company but not to check on patients 🤷♀️
Steph davila
Jul 2024
While my grandmother was there for 3 months for broken leg, And ankle. Initially it was tough for both her and the workers. But with time and having Physical Therapy, Occupational Therapy and Speech Therapy. She has come such a very long way! Compared to other rehabs that she’s been in throughout the last couple of years. The Therapy department is number 1. Without the women in Therapy to help her daily, she wouldn’t have made such a great recovery and continues to do so. At first it was a little rocky with the aides and nursing however when they all figured out each others personalities, then the staff was wonderful, caring and helpful. Being grandma can be feisty and needy. The staff learned to how to deal with each resident differently and we are very appreciative for that. I would certainly recommend Shelton Lakes. Hope this will help anyone looking for a place for their loved one.
8 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 28, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Assist a resident in gaining access to vision and hearing services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 28, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2022
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Oct 7, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Observe each nurse aide's job performance and give regular training.
Severity B of L: potential for minimal harm, patternCorrected Jan 2, 2020
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jan 2, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Apple Rehab Shelton Lakes offers Skilled Nursing / Long Term Care.
Apple Rehab Shelton Lakes is located at 5 Lake Road in Shelton, Connecticut.
Apple Rehab Shelton Lakes is a short-term rehabilitation and skilled nursing facility in Shelton, Connecticut, known for its physical, occupational, and speech therapy team. Reviews are sharply mixed: several families praise the therapists and describe attentive aides, but multiple reports describe serious staffing shortages at night and on weekends, slow response times, lost belongings, and poor communication from administration.
Apple Rehab Shelton Lakes had 8 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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