308 Savin Avenue
2.8(29 ratings)
1 / 5CMS Care Compare
Reviews for Apple Rehab West Haven are overwhelmingly negative, with multiple families describing serious lapses in basic care, communication problems, and unsanitary conditions. One reviewer did praise the nursing staff and their accommodation of family visits, but this stands out as an exception among a string of one-star accounts.
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Apple Rehab West Haven is a short-term rehabilitation facility in West Haven, Connecticut, offering post-acute care designed to help residents return to independent living. The community provides comprehensive rehabilitation through physical, occupational, and speech language therapies, alongside highly-skilled clinical care and physician-driven programs.
The facility offers 24-hour nursing care and specializes in complex medical needs, including extensive respiratory services, tracheostomy care with daily maintenance, and Total Parenteral Nutrition (TPN) support. These specialized services are designed to maintain resident stability and support the highest level of independence possible.
Apple Rehab West Haven also provides a memory care program that takes a comprehensive, holistic approach in a safe and secure environment. Programming incorporates clinical oversight, therapeutic modalities, patient education, nutrition services, and social support to help residents maintain wellness.
The facility's care philosophy centers on treating every resident like family and creating comfortable accommodations that feel like home. Apple Rehab operates twenty-one locations throughout Connecticut and Rhode Island and emphasizes individualized programs tailored to meet each patient's specific needs.
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Help Me Choose2.8overall · 29 ratings combined
2.8★ on Google (29)
Alex
May 2024
I am truly disgusted with the way they treat their elderly. DO NOT send your loved ones here if you really care about them. They talk to them with no respect and mistreat them, and that’s in front of people. I can’t imagine what goes on alone. Absolutely disgusting people
Alissa Stipa
Jul 2023
Edited to add that my grandmother has a sprained ankle from the nurse not putting the foot pedal on her wheelchair. Her foot was dragging under the chair and it was only when my grandmother yelled in pain did the nurse realize what was happening. She just told me yesterday that it was sprained further by an incompetent nurse turning her the wrong way when getting her into the bed. She was sent to the hospital just a month ago for a bad enough UTI that went unchecked long enough to cause sepsis!! This place is hell. Do not send your loved ones here. I really wish I could give zero stars. My grandmother is a permanent resident at the facility and is constantly left in the wheelchair for hours in a soiled diaper. The food is so inedible that she barely eats anymore. She had so much trouble getting water that she had to get a mini fridge put in the room with bottles of water, but that water supply depends on the kitchen supplying it and some weeks the water doesn't come in for her. She hadn't been able to shower for three weeks and it was only after my mother and I called to complain that she was given a shower, otherwise it was just sponge baths. This is inhumane! I'm disgusted and so angry at myself for recommending this place and arranging her placement. I regret it every day I talk to her.
patty forte
May 2022
If I could post a half star review I would. My father has been there for 2 1/2 weeks and does not have a working phone. Three work orders have been put in and his phone has still not been fixed. My name and phone number is sitting by their phone. Yesterday they called my aunt 87 years old to just to discuss a discharge plan on my father a family meeting my aunt called me. I am my father‘s health care proxy power of attorney why were they call my aunt instead of me I’ll tell you they don’t have my number on his file which is funny because the hospital sent over my name and phone number they claim they never received it so how did you get my aunt’s number because when I called you said the only number you had was my fathers did you just violate the HIPAA law I wonder. Let’s see if they call me tomorrow I doubt it but it doesn’t matter because I would never everSuggest anybody to go to Apple rehab because of the amount of problems I’ve been having with them lately .
Anna Niemiec
Jan 2019
This facility is disgraceful. The Administrative Staff only cares about client’s bill being paid. Leaving client in limbo while trying to get Medicaid. Throwing them in a closet size room to share with another resident. Leaving the elderly in the hallway like their nothing. Leaving them in bed when their supposed to be out of bed. The entire floor and rooms smelling like urine. Throwing my Uncle’s clothes in a plastic bag, not clean and smelling like urine. A rude elderly Receptionist who I can’t stand dealing with. I am having this facility investigated and my Uncle will be out of there immediately. Don’t ever have any loved one in their care. It’s a disgusting and neglectful dump
Adeniyi Ajiboye
Jun 2018
A family member spent some time at this facility. They received the best care from the nurses and staff. They were very accommodating to visits from family and friends as well. Can't recommend this place enough.
Apple Rehab West Haven offers Skilled Nursing / Long Term Care.
Apple Rehab West Haven is located at 308 Savin Avenue in West Haven, Connecticut.
Reviews for Apple Rehab West Haven are overwhelmingly negative, with multiple families describing serious lapses in basic care, communication problems, and unsanitary conditions. One reviewer did praise the nursing staff and their accommodation of family visits, but this stands out as an exception among a string of one-star accounts.
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