MyLivingChoice

The Ivy at Watertown Assisted Living and Memory Care

655 Straits Turnpike

4.7(31 ratings)· Watertown average: 3.8

Part of The Arbors & The Ivy · 9 communities · 4.7★ average

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The Ivy at Watertown Assisted Living and Memory Care, photo 11 / 6

Quick Facts

Ownership
Family-owned, single-site operator
Mobility equipment
No Hoyer lift; non-ambulatory residents may need to relocate

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families overwhelmingly describe The Ivy at Watertown as a warm, family-owned community with attentive staff, good food, and strong communication, especially in its memory care unit. A minority of reviewers report serious concerns about cost transparency, billing practices, and gaps in care equipment that led to a forced move.

What reviewers praise

  • Family-owned, personal feel praised by many reviewers
  • Consistently described as clean and well-maintained
  • Food and dining frequently singled out as excellent
  • Strong family communication noted by multiple reviewers
  • Memory care nursing staff called out by name for compassion
  • Regular activities, outings, and therapy-dog visits

What reviewers flag

  • One detailed report of high monthly cost and unexpected fees (e.g., $1,500 carpet charge)
  • One report of inconsistent communication outside a few staff members
  • One report of no Hoyer lift, requiring relocation if a resident loses mobility
  • One report describing difficulty getting help for a disabled applicant without steady income

AI-generated from reviews and community data.

The Ivy at Watertown Assisted Living and Memory Care is a senior living community in Watertown, Connecticut offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 31 reviews.

About The Ivy at Watertown Assisted Living and Memory Care

The Ivy at Watertown is an assisted living, independent living, and skilled nursing community in Watertown, Connecticut. The facility serves residents across a spectrum of care needs, including those transitioning to memory care, and accepts individuals managing conditions like dementia and Parkinson's disease.

Families consistently describe attentive, compassionate staff who treat residents as family members. One family wrote, "the staff go above and beyond every day, always kind, compassionate, and attentive." Residents and visitors praise the culinary program and Chef Gary's meals, describing food as home-cooked and delicious. Daily activities, outings, and social engagements are regularly available. The building itself is noted as clean, well-maintained, and welcoming, with tasteful decor and beautiful apartments. Communication with families and responsiveness to concerns appear to be strengths highlighted across multiple reviews, though one reviewer noted communication lapses with certain staff members and cited maintenance concerns including rust and mold in a shower area.

The Ivy at Watertown holds a 4.7 out of 5 rating based on 31 Google reviews. The vast majority of families report feeling at peace with their loved ones' placement and safety at the community.

Types of Care at The Ivy at Watertown Assisted Living and Memory Care

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities

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Reviews of The Ivy at Watertown Assisted Living and Memory Care

4.7overall · 31 ratings combined

4.7★ on Google (31)

FRANK CALABRESE

Apr 2026

via Google ↗ · Report

My Dad recently moved into The Ivy at Watertown in November. Nothing but a great experience. Staff, Nursing, Facility & Food. All my Dad does is rave about the outstanding meals he receives on a Daily basis. Last month we decided to host family from out of state there for a Brunch. Chef Gary and his staff went above and beyond to make our Family enjoy a great social event…5 Stars…to all!

Edite Calabrese

Apr 2026

via Google ↗ · Report

My father in law recently moved into the Ivy. It’s been an absolute amazing experience! From the beautiful facility, to the staff and the incredible food! Chef Gary goes above and beyond to please the guests. Last week we had a get together in the community room and had Chef Gary cater the event, everything was delicious and very reasonable pricing! 5 Stars!

NC NEAC

Mar 2026

via Google ↗ · Report

My parents both lived at the Ivy from 2022 to late 2025. When they first moved in it was independent living. We knew eventually my mother would need further assistance if not memory care eventually. With me living 4 hours away, The Ivy was a perfect place to make sure both of my parents were safe and happy. Eventually my mother ended up in memory care and the staff there was great. Communication was huge and critical. I always felt I knew what was going on and that was very helpful, especially when having to make decisions. The lead nurse Kelley was phenomenal along with her assistant Jessica. I'm very thankful for them and everything they did for my mother. From managing medications to making great conversations.<br><br>The building and grounds were very nice and continued to be well maintained. Very clean. My father and mother always made mention of that and enjoyed being there. The activities and programs, great too. When my mother was in memory care they arranged all the transportation to and from her appointments. Sadly both my parents are now gone and I will say, having them there was a great decision....one we all made together but now looking back, realize how good of a decision that was. Honestly , I even miss visiting. Walking around, getting a coffee, saying hello to everyone, an occasional game of pool upstairs and more so sitting down in the upper sitting area just relaxing and listening to music. I guess, just good memories all around. Thanks Ivy!

Kellyn Trapp

Feb 2026

via Google ↗ · Report

The Ivy is a welcoming environment as soon as you walk in through the doors. It's been a pleasure and a blessing to bring painting + music as a peaceful activity to the senior residents for one hour. The residents are a joy to be around and the staff very helpful and pleasant to work with. I am grateful for this opportunity.

Lisa Conroy

Jan 2026

via Google ↗ · Report

My parents have been residents for six months now and are very happy being part of the Ivy family. The staff is kind and caring. There are many activities for my parents to participate in. They also are enjoying the food and home-cooked meals. The entire facility is very clean and neat. I feel secure knowing that they are being well cared for and are in a safe environment, which accommodates their needs.

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Frequently Asked Questions

What types of care does The Ivy at Watertown Assisted Living and Memory Care offer?

The Ivy at Watertown Assisted Living and Memory Care offers Assisted Living, Independent Living and Memory Care.

Where is The Ivy at Watertown Assisted Living and Memory Care located?

The Ivy at Watertown Assisted Living and Memory Care is located at 655 Straits Turnpike in Watertown, Connecticut.

What do families say about The Ivy at Watertown Assisted Living and Memory Care?

The Ivy at Watertown Assisted Living and Memory Care carries a 4.7 out of 5 rating from 31 Google reviews. Families overwhelmingly describe The Ivy at Watertown as a warm, family-owned community with attentive staff, good food, and strong communication, especially in its memory care unit. A minority of reviewers report serious concerns about cost transparency, billing practices, and gaps in care equipment that led to a forced move. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Ivy at Watertown Assisted Living and Memory Care?

Submit the Request Information form on this page, or contact The Ivy at Watertown Assisted Living and Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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