3.8(30 ratings)· Waterbury average: 4.5
1 / 5CMS Care Compare
Reviewers describe Waterbury Center For Nursing & Rehabilitation as a place where rehab patients get personalized attention, especially through physical therapy that has helped some residents regain the ability to walk. Families praise the cleanliness of resident rooms and the responsiveness of nursing, social work, and administrative staff, though one reviewer noted crowded room conditions during ongoing renovations.
AI-generated from reviews and community data.
Waterbury Center For Nursing & Rehabilitation is a senior living community in Waterbury, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 30 reviews.
Waterbury Center For Nursing & Rehabilitation is a skilled nursing and long-term care facility in Waterbury, Connecticut, with a licensed capacity of 120 beds. It serves patients recovering from acute events like stroke as well as those requiring extended care.
Families consistently highlight the therapy and nursing staff as attentive and skilled. Physical therapists like Paulo are noted for going beyond standard care, with one resident crediting therapy for regaining the ability to walk. Rehabilitation specialists work frequently with patients and adapt to language needs. Nurses are described as patient, communicative with families, and willing to stop and talk even during busy shifts. The social worker stands out for genuine concern and availability. One family wrote that their uncle received "the best care he could" and felt the facility was "a home away from home." The facility itself is described as clean, with shared bathrooms maintained well. Access to a gym supports both physical and mental health during recovery.
Waterbury Center holds a 3.8 out of 5 Google rating based on 30 reviews, with the majority rating their experience at 4 or 5 stars. Families emphasize feeling confident their loved ones were receiving appropriate, compassionate care.
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Help Me Choose3.8overall · 30 ratings combined
3.8★ on Google (30)
Darryl Saunders
May 2026
My uncle has been here rehabbing for 8 months and he has had a great experience, He said the staff has a lot of patience. They will stop and talk even if they are busy. My uncle was able to go to the gym every morning to work out which helped with his physical and mental health . I would definitely recommend this facility! Thanks to a tge staff
Otilio Roman
May 2026
I've been here since March 13th. I had a stroke and I'm impressed with the therapy department especially the PT Paulo. He goes above and beyond and I'm happy to say that I am now walking! I couldn't be more thankful. Another great thing is Paulo speaks Spanish for those who don't speak English. I also want to give a shout out to Pita The 7-3 nurse! She does her job good. Unfortunately, there's four patients to a room.So it's pretty tight right now.But they are doing renovations, and when the renovation is completed, it's only gonna be two people to a room.So that will be much better. I'm not really a big fan of the food.I often have my family members bring in food for me. But overall, it has been a good experience.
Rhonda Jacobs
Apr 2026
The biggest thing question when a a love is in the Care of others is am I doing the right thing are they in the right place. I have no doubt my family member was in the right place. Between the staff and administration . My uncle received the best care he could it was a home away from home. I m especially grateful for Robin in admin. Roland Kymani Kim and Michelle nurses And team members who cared for my Uncle Thank you Waterbury Center 💜
Dr. Jay
Feb 2026
My brother Steven spent 3 months at this rehab. Everyone was so nice and friendly. Mindy in the rehabilitation department was so excellent and helpful. She was very kind and compassionate with my brother. She worked with him several times a week. He improved greatly during his stay. The place was so clean. He shared a bathroom with 2 other roommates and it was always very clean. His room always immaculate. Shout out to the housekeeping staff in 2 East. The nurse and the CNA’s very kind and compassionate. They were very patient with my brother. My family and I truly appreciate.
Olivia Lamas
Feb 2026
The social worker was extremely kind and genuinely concerned about my brother. Since I moved to the West Coast, I was especially worried about him. She was calm, reassuring and very supportive, and even gave me her personal phone number so I could stay in touch anytime I’m unable to reach him. The nurses also do their best to keep me informed, which I really appreciate.
7 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2025
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025
Establish staff and initial training requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternCorrected Jan 20, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Jan 20, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2022
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2022
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Severity B of L: potential for minimal harm, patternCorrected Aug 3, 2022
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2020
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2019
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2019
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2019
Provide properly sized and located linen or trash receptacles.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2019
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2019
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2019
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2019
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2019
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2019
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Waterbury Center For Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Waterbury Center For Nursing & Rehabilitation is located at 177 Whitewood Road in Waterbury, Connecticut.
Reviewers describe Waterbury Center For Nursing & Rehabilitation as a place where rehab patients get personalized attention, especially through physical therapy that has helped some residents regain the ability to walk. Families praise the cleanliness of resident rooms and the responsiveness of nursing, social work, and administrative staff, though one reviewer noted crowded room conditions during ongoing renovations.
Waterbury Center For Nursing & Rehabilitation had 7 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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