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Monterey - An Optalis Health & Rehabilitation Center

3929 Hoover Road

3.4(105 ratings)· Grove City average: 3.9

Monterey - An Optalis Health & Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
148
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
148
Veteran Services
Preferred provider contract for veteran residents

What Families Think

Reviews of Monterey are sharply divided: several families and even industry contacts praise the rehabilitation team, nursing leadership, and cleanliness, while other families describe serious lapses in basic care such as missed meals, slow response to call buttons, and improperly prepared thickened liquids. The facility offers a range of services from short-term rehab to long-term and secure memory care.

The Good

  • Rehabilitation staff praised for attentive, holistic recovery care
  • Nursing director and admissions staff named and praised by multiple reviewers
  • Building described as clean by a reviewer familiar with staff
  • Secure memory care unit with enclosed courtyard for dementia residents
  • Respite care available for short-term stays

The Bad

  • Multiple reports of slow response to call buttons and unattended patients
  • One report of improperly measured thickening powder causing swallowing risk
  • One report of missed meal trays and unclean bedding/food service
  • One reviewer described a loved one's decline and death shortly after care concerns

AI-generated from reviews and community data.

About Monterey - An Optalis Health & Rehabilitation Center

Monterey Care Center is a skilled nursing and rehabilitation facility in Grove City, Ohio, offering post-hospital rehabilitation, outpatient rehabilitation, skilled nursing, long-term nursing care, secure memory care, and respite care. Located off Stringtown Road, the community serves southwestern Columbus residents with individualized care plans and person-centered care practices.

The rehabilitation program provides physical, occupational, and speech therapy in a state-of-the-art therapy gym, with treatment designed to help residents return to optimal health following hospitalization, surgery, or acute medical events. Both inpatient and outpatient rehabilitation services are available on a modern, convenient campus. Long-term care residents receive support with activities of daily living while maintaining dignity through choices such as preferred bathing times, natural waking schedules, and neighborhood-style community organization.

The secure memory care unit serves residents with Alzheimer's disease and dementia through specialized programming, structured activities throughout the day to minimize anxiety, and an enclosed courtyard that provides security while promoting social engagement. The interdisciplinary team is trained in the unique needs of memory loss residents. Respite care is available for short-term stays ranging from a few days to a few weeks, with furnished suites and 24-hour nursing care.

Community amenities include daily social and recreational activities, a full-service salon and barbershop, attractive gathering spaces, in-room features such as individual temperature control, flat-screen television with cable, private phone, and Wi-Fi. Communal dining, room service, a beverage cart, and guest meals are offered, with seasonal, bistro, and heart-healthy menu options prepared by registered and licensed dietitians. Family and friends are welcome to visit anytime with 24-hour visitation.

Monterey is contracted as a preferred provider for veterans and offers end-of-life care with hospice services. The facility accepts most managed care benefits and provides financial service resources to assist with billing. Employee longevity at the center promotes comfortable familiarity and strong relationships within the community.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 105 ratings combined

3.4★ on Google (105)

Jessica Jones

Jun 2026

via Google

Management lazy as hell they only do things right when state walks into the building. Hilarious

Meredith Dornburgh

May 2026

via Google

Monterey Health and Rehabilitation Center is an outstanding facility for both rehabilitation and long-term care. If you’re exploring options for a loved one, this is a place worth visiting. Stop in and speak with the Admissions Director, Maurice Diles, to learn more about the services, compassionate care, and support they provide to residents and families every day.

Jerry Miller

Apr 2026

via Google

They had been treating my wife very well until tonight (she has been there about a week and a half). Tonight nobody seems to want to help her use a bedpan and then its too late and she can't hold it any longer so she is laying in numbers 1 and 2 and she is still waiting for someone to clean her up. Update: They finally cleaned her up, it must have been about three hours from the first time she called for them.

Jonathan Pitchford

Apr 2026

via Google

Very disrespectful staff<br>Very aggressive with my grandma<br>And when I said something they acted like it was okay. Not all staff just most.

Samantha G

Mar 2026

via Google

The care teams at Monterey are wonderful, and always address patient and family concerns. Maurice in admissions is wonderful to work with, and always advocates for the patients, residents and families that enter into their facility. The team in the memory care unit are wonderful, and treat their patients with such kindness, and respect. Thank you for all that you do for your patients and families!

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Frequently Asked Questions

What types of care does Monterey - An Optalis Health & Rehabilitation Center offer?

Monterey - An Optalis Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Monterey - An Optalis Health & Rehabilitation Center located?

Monterey - An Optalis Health & Rehabilitation Center is located at 3929 Hoover Road in Grove City, Ohio.

What do families say about Monterey - An Optalis Health & Rehabilitation Center?

Reviews of Monterey are sharply divided: several families and even industry contacts praise the rehabilitation team, nursing leadership, and cleanliness, while other families describe serious lapses in basic care such as missed meals, slow response to call buttons, and improperly prepared thickened liquids. The facility offers a range of services from short-term rehab to long-term and secure memory care.

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