4.6(177 ratings)· Circleville average: 4.3
1 / 6CMS Care Compare
Reviewers frequently praise the rehab therapy team and specific caregivers by name, describing warm, attentive support during recovery stays. However, several reviews cite inconsistent housekeeping and food service issues, and one detailed report raises serious concerns about staffing levels and care safety.
AI-generated from reviews and community data.
Pickaway Manor - An Optalis Health & Rehabilitation Center is a senior living community in Circleville, Ohio offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 177 reviews.
Pickaway Manor is an Optalis Health & Rehabilitation Center in Circleville, Ohio, offering assisted living, skilled nursing, post-hospital rehabilitation, outpatient rehabilitation, respite care, and end-of-life care. Located on Clark Drive, the community has served the Circleville area and surrounding central Ohio region for 40 years.
The center features a state-of-the-art therapy gym and comprehensive rehabilitation services including physical, occupational, and speech therapies. Post-hospital rehabilitation is available for inpatients and outpatients, with personalized care plans designed to support independence, mobility, and self-care. Outpatients receive customized home exercise programs before completing their rehabilitation.
Assisted living residents enjoy private suites with separate living, sleeping, and kitchenette areas, individual climate control, emergency call systems, and full private baths. Residents receive assistance with activities of daily living such as bathing, dressing, grooming, and medication management. The community also offers an Assisted Living Rehab & Recovery program that combines furnished apartments with 24/7 nursing support and personal care assistance.
Skilled nursing residents benefit from personalized care plans created with input from medical experts, residents, and families, along with support for activities of daily living and a range of services and amenities including person-centered activities. Respite care is available for short-term stays ranging from a few days to several weeks, with furnished suites and access to the same 24-hour nursing team and care coordination.
The dining program offers well-appointed facilities with restaurant-style meals, room service, readily available snacks, and a beverage cart service. A registered and licensed dietitian works with the dining services manager to ensure therapeutic diets are properly planned and served. The community accepts most managed care benefits and coordinates healthcare services to support individualized care.
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Help Me Choose4.6overall · 177 ratings combined
4.6★ on Google (177)
Don Lamb
May 2026
The people who helped us were very nice. The facilities are a bit outdated but usable. There were some cleaning issues. Not consistent with cleaning toilets after patient is finished. The food served was cold many times when it reached the patient.
Kathy Tryon
Apr 2026
Rehab is the facility was fantastic. Rose the nursing aid who helps train new employees was absolutely amazing. Very professional and understanding of patients needs. Also caring and supportive. We could speak higher of her.
Oreiona
Mar 2026
I am deeply concerned about the level of care at this facility. It is chronically understaffed: residents frequently do not receive the assistance they need and simple two-person care tasks are often attempted with only one caregiver present. I have personally observed staff vaping inside the building. Staff often appear rushed, rude, and unwilling to assist when asked. There are multiple, large pressure wounds/bedsores among residents that appear neglected. Lifting and transfer protocols are not consistently followed—Hoyer and other two-person lifts are not used when they should be, creating unsafe transfers and increased risk of injury. These problems pose immediate risks to residents’ health, dignity, and safety. I urge anyone considering this facility to visit, ask specific questions about staffing ratios and transfer protocols, and to follow up with the administrator. I also recommend that regulators and ombudsman services review this facility’s practices.
Susan Shea
Mar 2026
We were happy to have the rehab unit for a temporary stay and recovery. The staff has been very good but cleaning needs attention. Finally came to mop floor and clean toilet after staff noted how dirty it was. Nice to have food options and overall it was good.
Teresa Seymour
Mar 2025
The facility is clean. I love the room my Mom is in. The staff has been very helpful. Sonya, is amazing. Theresa, the head nurse has been great with Mom.
5 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J of L: immediate jeopardy, isolatedCorrected Feb 13, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 23, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 29, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2024
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2021
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2021
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2021
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2021
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2022
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2022
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2021
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2022
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2021
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2021
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2021
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pickaway Manor - An Optalis Health & Rehabilitation Center offers Assisted Living and Skilled Nursing / Long Term Care.
Pickaway Manor - An Optalis Health & Rehabilitation Center is located at 391 Clark Drive in Circleville, Ohio.
Reviewers frequently praise the rehab therapy team and specific caregivers by name, describing warm, attentive support during recovery stays. However, several reviews cite inconsistent housekeeping and food service issues, and one detailed report raises serious concerns about staffing levels and care safety.
Pickaway Manor - An Optalis Health & Rehabilitation Center had 5 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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