5(41 ratings)· Columbus average: 3.9
1 / 6Families describe Home Instead of Columbus as a reliable in-home care provider where individual caregivers build genuine, long-term relationships with clients, handling everything from meals and housework to full-time end-of-life support. Reviewers consistently praise the responsiveness of office coordinators, especially during emergencies, and note the flexibility to scale care up or down as a loved one's needs change.
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Home Instead, Home Care Services of Columbus is a home care agency serving Columbus, Ohio offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Social Activities, Transportation Services and Housekeeping. Families rate it 5.0 out of 5 across 41 reviews.
Home Instead, Home Care Services of Columbus is a home health and hospice provider serving Columbus, Ohio. The service delivers in-home care ranging from daily assistance and companionship to intensive 24/7 support during end-of-life care.
Families consistently praise the caliber and reliability of individual Care Pros, highlighting their attentiveness, warmth, and willingness to engage beyond basic tasks. Caregivers prepare meals, handle household responsibilities, provide meaningful social interaction, and respond with genuine compassion during difficult transitions. One family noted that a caregiver's positive nature "reminds me of the Disney song 'Whistle While." Families also highlight the responsiveness of the office team, coordinators and after-hours supervisors who communicate clearly and help families navigate care decisions quickly, even in emergency situations.
The service has earned a 5-star rating across 41 Google reviews, with families expressing confidence in the flexibility to adjust care as needs change over time, and relief knowing their loved ones are safe and well-tended when family members cannot be present.
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Help Me Choose5overall · 41 ratings combined
5★ on Google (41)
Vicki Clark
May 2026
Jeremiah is a genius! My husband loves playing Sudoko on the laptop. Recently I had to replace his laptop with another one, which has a smaller mouse pad. I kept trying to explain to him the smaller mouse pad; but he didn’t understand. When Jeremiah came, he put yellow tape around the mouse pad area and my husband totally understands! (It even helps me! Ha!).
Judy McConahay
Jul 2025
My mother, Susan Marshall, has had Home Instead services 24/7 for about 2 and a half years. I live in California, but I have visited her in Ohio 3-4 times a year since then. I have met many of her CarePros and I am grateful for those who have taken care of her. She has 3 favorites, who have been extra attentive and caring toward her and her needs. They are Kai, Jenn, and Janet. My mother has always commented on how much she appreciates them. Thanks to everyone who has helped to make my mother’s life enjoyable! Judy Mc.
kathy kessler
Jul 2025
We have been using Home Instead for about two years. I love the flexibility they offer because our needs have changed over time. Our Care Pros looked after my father-in-law who suffered from Alzheimer’s. When he needed to be in memory care, we had Tim visit with him a couple nights each week to give us respite and he was so caring and kind to him. Asia, who started with my father in law, now looks after my mother in law. Asia increased her hours for us when she fell and needed more support. She is so attentive, I don’t worry at all when Asia is there. I don’t want to leave out Jessica S. who was our first point of contact and now seems like family.
Sarah Vosmik
Jul 2025
Bessy has been a Godsend to our mom. She has been by her side through a tough move to assisted living and is still making the transition smooth. My mom calls her a saint! So grateful we found her!
Betsy Fox
Jun 2025
I'm grateful for the care my mother has received from Home Instead and especially Anishia. I never have to worry when she's taking care of my mom because she treats her like a friend with respect and kindness.
Home Instead, Home Care Services of Columbus offers At-Home Care.
Home Instead, Home Care Services of Columbus has not published its pricing. For context, communities in Columbus that publish rates start around $3,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Home Instead, Home Care Services of Columbus is located at 3040 Riverside Dr #117 in Columbus, Ohio.
Families describe Home Instead of Columbus as a reliable in-home care provider where individual caregivers build genuine, long-term relationships with clients, handling everything from meals and housework to full-time end-of-life support. Reviewers consistently praise the responsiveness of office coordinators, especially during emergencies, and note the flexibility to scale care up or down as a loved one's needs change.
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