MyLivingChoice

Always There Home Care

2546 Berwyn Rd

4.6(27 ratings)

Always There Home Care — photo 11 / 6

Quick Facts

Year opened
2004
Service area
Has served clients up to 100 miles from Columbus
Scheduling option
Offers AM/PM split-shift 'book-ends' care visits
Respite setting
Respite care available at home or at a facility

What Families Think

Families describe Always There Home Care as a Columbus-based in-home care agency where caregivers often become trusted, long-term extensions of the family, especially for clients with Alzheimer's or dementia. Most reviewers praise owner Ben Smith's responsiveness and the team's ability to step in quickly during crises, though a few reviews point to communication and consistency lapses.

The Good

  • Caregivers described as becoming part of the family
  • 24/7 and live-in care options available
  • Strong experience caring for Alzheimer's and dementia patients
  • Rapid response during health emergencies, including COVID-19
  • Long-term relationships with some families spanning 15+ years
  • Owner personally involved and frequently praised by name

The Bad

  • One report of missed callbacks and no follow-up for a week
  • One report of an unprofessional phone interaction with the owner
  • One reviewer noted frequent staff changes and slow invoicing

AI-generated from reviews and community data.

About Always There Home Care

Always There Home Care (614) HOME-CARE (614) 466-3227

Senior Home Care in Columbus, Ohio since 2004

We know why you are here, and we are here to help!

Your Home.

There is NO PLACE LIKE HOME.  And if your loved one has made the decision to stay at home, you are in the right place.  Just ask Jack Hanna: The Best Home Care in Columbus, Ohio.

Your Rules.

The decision to stay at home is NOT a decision to surrender your Independence.  With the right care in place, you can experience Enhanced Independence.  With a care plan that puts your loved one in the driver’s seat, and our Caregiver Match Program, we can enable your loved one to thrive at home.

Our Care.

From a daily care visit to a 24-Hour Care Plan, our care is available 24-Hours a Day, 7 Days a week, 365 Days a year.

Care Facilities can NOT do what we can do.  There is no comparison to the benefits of one-on-one care.  Facility care means sharing your caregiver with 14-16 care recipients.  That’s less than 5 minutes of care per hour!  Our client’s know that’s just not good enough for their loved one.

(614) HOME-CARE  True 24-Hour Care

We have helped hundreds of families like yours.  Our expert Dementia & Alzheimer's caregiving staff are prepared to help your loved one stay safely at home.  Replace your worry with action.  Our care solutions are ready.

A Great Tradition of Care

Since 2004, we have been building a team that has earned countless accolades.  The greatest accolades we could ever receive are from the families who’ve shared their stories HERE.

Always There Home Care is Central Ohio’s Best Provider of In-Home Care Services. Our motto resonates because it’s who we are and what we do.  Find out how we can make an impact Founded in 2004, our team was envisioned to answer to the highest calling. We believe personal care is the most intimate, rewarding and meaningful work in the service industry.

Our mission needed a motto that encapsulated all that we are doing with all that we know about how to serve truly great people with compassion, dignity, and attentive love.

Your Home. Your Rules. Our Care.

It’s more than a saying, or a motto. This is our purpose and our daily mission. When other plans have failed, we know we can embrace the treasured seniors we serve when we enable them to make their own decisions about how best we may serve their needs.

Built upon these foundational concepts, it is simply amazing the things we can do when we do them in a loving way. Embracing the seniors we serve where they are most comfortable and with Columbus, Ohio and has served hundreds of families. It will be our great pleasure to serve your loved one.

From as little as a few visits each week to 24 hours each day, we have a plan of care that will work on any budget and even with the most resistant of care recipients.

We have met thousands of seniors, but we believe there are really only two attitudes when it comes to senior independence.

The Independent & The FEROCIOUSLY INDEPENDENT.

Finding a plan of care that is flexible and adjusts to the ongoing changing needs of your family member is a MUST. In fact, a care plan that doesn't take this into account will FAIL.

Having worked with seniors and their families for 20 years and having worked in senior health care for 20 years, we know how to design plans that work for Mom and Dad and that work for our great team.

Senior Home Care Services including:

•    24-Hour Home Care
•    24-Hour Live-In Care
•    Care after Surgery
•    Care after Rehabilitation
•    Care during Hospice
•    Respite Care at Home for family caregivers
•    Respite Care at Facility
•    Book-Ends Care- AM & PM
•    Alzheimer's Care
•    Care for Dementia
•    Assistance for Your Family Care Team

We have interviewed thousands of applicants to build our team. We understand that providing excellent care demands excellent people. Our staff come from all walks of life, and there is something very special about the people who serve for our organization. These individuals have the unique ability to put someone else’s needs before their own.

As a great testament to our mission and our drive to serve others, many of our staff are family members just like you. Family members who were so impressed with the service, with our team, and with our message that they JOINED OUR TEAM!

We understand the importance of our role for the families who utilize our service, and they understand our passion for providing excellent care around-the-clock.

Types of Care

At-Home CareHome Health and HospiceMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.6overall · 27 ratings combined

4.6★ on Google (25) · 5★ on Yelp (2) · Yelp page ↗

Catherine Shapiro

Aug 2024

via Google

Both Ben and Kim were amazing in setting up care. They were prompt in responding to questions and took the time to explain things thoroughly. Our extended family has used ATHC too. It is a blessing to have this resource available in the challenging moments with the health of a loved one.

Creston Painter

Jul 2024

via Google

I can’t say enough good things Ben. I know a few of the care givers who are also wonderful people. They are appropriately named because they do in fact care about their business, respective families and community.

Melissa Montag

Nov 2021

via Google

I highly recommend Always There Home Care with Ben and his exceptional skilled staff. Our family is grateful for their thoughtful and kind relationship they have developed with both our Mother and Father. We, as a family, have piece of mind knowing that our parents are in the best care in all of Columbus.

J. Powell Ogden

Feb 2021

via Google

I highly recommend Always There Home Care. My 82-year-old father has Alzheimer's Disease and receives 24-hr care in his home. We were careful about Covid-19, excluding all visitors except his caregivers and daughters. Last January, a week before he would have gotten his shot, my dad contracted Covid-19 and his regular care company was not able to care for him. My dad, agitated by his illness and Alzheimer's, was impossible to care for without risk of infecting others. He wouldn't keep his mask on and flailed in the bathroom and bed. I ended up catching Covid-19 from him, and being over 50 with asthma, I became sick quickly. We didn't want other family members, who also have chronic conditions, to step in for fear they would become sick, too. After calling dozens of companies, my sister found Always There, and they were prepared. They had thought ahead and vaccinated many of their employees and several had already recovered from the disease. They showed up within four hours and their team was with us for the two weeks it took for my dad and me to recover. After having struggled to take care of my agitated father, the Always There team was able to calm him. They were not flustered or bothered by his behavior. They knew how to bathe him, soothe him, keep him hydrated, monitor his pulse-ox and encourage him to eat. They wanted to know about his family and interests so they could talk with him and make him laugh. I honestly cried with relief, knowing I could rest and he would be well-cared for. I can't say enough about the Always There Team.

Eric Kozelka

Feb 2020

via Google

I can't say enough about the care, professionalism, and personal attention received. I highly recommend Ben and his team. You will not be disappointed!

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Frequently Asked Questions

What types of care does Always There Home Care offer?

Always There Home Care offers At-Home Care, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Where is Always There Home Care located?

Always There Home Care is located at 2546 Berwyn Rd in Columbus, Ohio.

What do families say about Always There Home Care?

Families describe Always There Home Care as a Columbus-based in-home care agency where caregivers often become trusted, long-term extensions of the family, especially for clients with Alzheimer's or dementia. Most reviewers praise owner Ben Smith's responsiveness and the team's ability to step in quickly during crises, though a few reviews point to communication and consistency lapses.

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Nearby Communities

Other senior living options within 25 miles of Columbus.