MyLivingChoice

Laurels of Norworth

6830 North High Street

3.8(144 ratings)· Worthington average: 4.2

Laurels of Norworth, photo 11 / 5

Quick Facts

Total units
126
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
126
Therapy services
On-site physical and occupational therapy praised

What Families Think

Laurels of Norworth is a skilled nursing and long-term care facility in Worthington, Ohio, where reviewers frequently praise specific nurses and social workers by name for their attentiveness and follow-through. At the same time, several reviews point to slow response times on call lights and at least one serious incident involving inadequate air conditioning and delayed medication administration.

The Good

  • Nurses and social workers praised by name repeatedly
  • Physical and occupational therapy staff called out as excellent
  • Semi-private rooms described as spacious
  • Admissions team responsive to referrals and family needs
  • Social workers went above and beyond for families

The Bad

  • Multiple reviewers report slow call light response times
  • One report of missing air conditioning during a heat advisory
  • One report of delayed or mistimed medication administration
  • One report of a language barrier between staff and a resident

AI-generated from reviews and community data.

Laurels of Norworth is a senior living community in Worthington, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 144 reviews.

About Laurels of Norworth

Laurels of Norworth is a skilled nursing and long-term care facility in Worthington, Ohio, with a licensed capacity of 126 residents. It serves patients requiring post-acute rehabilitation, wound care, and extended skilled nursing support.

Family experiences at the facility are sharply divided. Physical therapy and occupational therapy staff earn consistent praise, with families describing therapists as knowledgeable and dedicated. Several families also highlight respectful, caring nursing staff and daily housekeeping. One family wrote: "they make you feel loved and accepted." However, multiple families report serious concerns about responsiveness to patient needs, including delayed assistance with incontinence care, extended wait times for help, and inadequate monitoring that contributed to falls. Facility maintenance issues, including non-functional air conditioning in patient rooms during heat advisories and broken thermostats, appear in several accounts. Food service receives mixed reviews; while some families note adequate meal options and willingness to accommodate preferences, others found the food quality lacking.

Administrative and social work departments draw criticism from families for being unhelpful or dismissive during their stays. The facility holds a 3.8 out of 5 Google rating across 144 reviews, reflecting the polarized feedback.

Types of Care at Laurels of Norworth

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Laurels of Norworth

3.8overall · 144 ratings combined

3.8★ on Google (144)

Rhonda Smith

Jul 2026

via Google

The good: Knowledgeable staff, Elvis the nurse was amazing, Great PT and OT . The bad: My son went into the facility on July 20 and there was no air conditioning in the hallways. They were using fans to keep it cool. The room air conditioners weren't working so on the three days that there were heat advisories there were no air conditioning by my son's room. It was 90 degrees in there for three days. There was a language barrier between the staff and my son. My son fell and hit his head and it took 30 minutes after the roommate put on the call light for someone to come and help him. PSA's while some were pleasant there were a few that was outright rude to him and he had to tell one of them off. The PSA's were extremely slow to answer call lights. I was on the phone with him one night and he put his call light on and after 35 minutes they still hadn't come to see what he needed, his sugar is as extremely high. He wasn't getting his short acting insulin for a couple days and they would not give him his meds at the time that he needed them, they were meds that needed to be taken with meals. There was one night he didn't get night time meds until 11 pm. Dietary was not sending the correct menu for my diabetic son and his sugar was incredibly high. He was signed out AMA but honestly he will get better care at home alone. I WOULD NOT RECOMMEND THIS FACILITY FOR ANYONE!

Dixie White

Jun 2026

via Google

Overall it has been a nice stay for me. My Husband and I share a room now. The Nurses and Aides are pleasant.

DeAnna Moseley

Jun 2026

via Google

Working collaboratively with The Laurels of Norworth has consistently been a seamless and quick process in terms of accepting and meeting our patients specific needs. Aubri is very responsive regarding referrals and has been an absolute pleasure to work with. Thank you for all you do!

Todd Beckett

May 2026

via Google

I stayed at Laurels of Norworth from 1/27/26 until 4/18/26. The nurses and aides are fine. The PhysicalTherapy and Occupational Therapy are absolutely awesome. Thanks to Taylor, Krierstin(the one that was having trouble with coolant in her car), and Brittany. The administration ( Cassie), who is power hungrey and the Social worker ( Marissa) are a joke, completely awful they make this a very dark place. When the Social worker found out that I would not be returning to where I was living I was threatened to be discharged to a homeless shelter. That was their plan for me. Multiple times I was threatened with being discharged to a homeless shelter. After some research I learned that being discharged to a homeless shelter in the state of Ohio is considered an unsafe discharge plan and basically illegal to do. I was using a wheelchair as my primary mobility and needed help with assisted daily living skills at the time , bathing, and dressing. Both of those wouldn't be provided for me at a homeless shelter. However they were ready to dump me off to a homeless shelter. The Social worker at one time said that she would come the next day and we could call different homeless shelters,she is just extremely awful and lacks compassion for a fellow human being. I got the Ohio Ombudsmans office involved. The rep from the Ombudsmans office came to an administration meeting I had. My sister who is a Nurse Practitioner was there too. The Obudsman rep said he had never seen the state of Ohio being ok with a nursing home discharging a person to a homeless shelter. Also the social worker (Marissa) and the Administrator (Cassie) kept giving me sober living houses(group homes) with their phone numbers to get in contact with. The sober living houses I didn't qualify to be in because I have been sober for too long. Then they gave me other group homes to call which I couldn't do because the room was upstairs. Like I said I was wheelchair bound at the time and I couldn't do stairs. The places didn't have wheelchair accessibility. Then on 4/7/26 both Marissa and Cassie came to my room 229A and woke me up. They came at me in a threatening intimidating manner (which I thought was hilarious)and told me that they were tired of me refusing to go to places they arranged for me. I told both of them that the places that they arranged for me was homeless shelters which I'm not doing, sober living group homes I didn't qualify for and other group homes that could not meet my needs. The Social worker and the Admin. said " Well we are not going to go into that" and kept repeating we are tired of you refusing to go to the places we have found for you. The harassment and intimidation from them was off the hook. I'm a Veteran from the Army that has PTSD and they continued to activate my triggers associated with PTSD. They knew that I had PTSD it was in my file with them and they didn't care about that. I really don't think they understand PTSD and should have more training in the that area. I would definitely not recommend for anybody to send a loving family member to Laurels of Norworth at all. There are other places that your loved one would probably be taken better care of Admin. and Social worker wise. Also I want to mention that the Administrator ( Cassie) proudly boasted that they had discharged people to homeless shelters before. I had my sister as my biggest advocate while I was there and they still tried these games. I can't imagine how they treat people that have no advocacy at all.

S̶e̶b̶ Goat (King seb)

May 2026

via Google

They are so inconsiderate to my uncle and his roommate do not take your loved ones here the staff are under-trained

Request information

Ask about availability, pricing, or a tour. Your details go only to Laurels of Norworth, never sold or shared.

Government Inspection History

11 inspection visits in the last three years, 65 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 9, 2026Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

Dec 10, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2026

Feb 19, 2025Fire Safety StandardHealth Standard22 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Hire a qualified full-time social worker in a facility with more than 120 beds.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2025

Nov 19, 2024Health Complaint3 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

Mar 25, 2024Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 19, 2024

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024

Dec 28, 2023Infection ControlNo citations
Oct 18, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2023

Aug 18, 2023Health Complaint2 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 13, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 13, 2023

Jul 27, 2023Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2023

Jul 15, 2022Fire Safety StandardHealth Standard16 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Aug 11, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022

Dec 12, 2019Fire Safety StandardHealth Standard12 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 7, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 7, 2020

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 7, 2020

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 7, 2020

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2020

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2020

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2020

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2020

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2020

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Laurels of Norworth offer?

Laurels of Norworth offers Skilled Nursing / Long Term Care.

Where is Laurels of Norworth located?

Laurels of Norworth is located at 6830 North High Street in Worthington, Ohio.

What do families say about Laurels of Norworth?

Laurels of Norworth is a skilled nursing and long-term care facility in Worthington, Ohio, where reviewers frequently praise specific nurses and social workers by name for their attentiveness and follow-through. At the same time, several reviews point to slow response times on call lights and at least one serious incident involving inadequate air conditioning and delayed medication administration.

How did Laurels of Norworth do on recent health and safety inspections?

Laurels of Norworth had 11 government inspection visits in the last three years, with 65 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Laurels of Norworth?

Submit the Request Information form on this page to connect with Laurels of Norworth and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Laurels of Norworth? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Worthington.

Prefer to stay home?

Home care agencies serving Worthington bring help to the house: daily living, companionship, and respite for family caregivers.