Issy
Jun 2026
The aids are terrible they get attitudes when someone ask for help even when they cant do anything themselves, they leave people on bedpans for hours. I would not recommend this place at all.
1 / 5CMS Care Compare
Families largely describe Laurels of Worthington as a rehabilitation-focused skilled nursing facility where physical, occupational, and speech therapy staff are consistently praised for skill and compassion. Reviewers also note a caring, upbeat staff and a clean environment, though a few flag inconsistent nursing follow-through and cramped, shared living spaces.
AI-generated from reviews and community data.
Laurels of Worthington is a senior living community in Worthington, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 122 reviews.
Laurels of Worthington is a skilled nursing and long-term care facility in Worthington, Ohio, with a licensed capacity of 95 residents. It serves patients recovering from hospitalization and those requiring ongoing medical care.
Families consistently praise the nursing and therapy staff, with several describing them as dedicated, compassionate, and invested in residents' healing. One family noted the facility's "transparency, excellent communication" during a resident's COVID-19 isolation. Multiple reviewers highlighted clean facilities and a pleasant, helpful atmosphere throughout the staff. However, some families reported serious gaps: delayed medication administration after admission, inadequate communication about health emergencies, missed medical appointments, and concerns about responsiveness to resident needs. One family wrote, "they didn't want to give me anything to lower" a fever that persisted for a week.
The facility carries a 4.3/5 rating across 122 Google reviews. While many accounts emphasize strong rehabilitative care and staff dedication, particularly in the therapy department, a meaningful number of lower ratings highlight inconsistencies in medical management, communication, and oversight that prospective residents and families should carefully weigh.
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Help Me Choose4.3overall · 122 ratings combined
4.3★ on Google (122)
Issy
Jun 2026
The aids are terrible they get attitudes when someone ask for help even when they cant do anything themselves, they leave people on bedpans for hours. I would not recommend this place at all.
Bea Rhea
Jun 2026
I was there for several weeks following a hospital stay. The staff was beyond helpful in y recovery.
Sinthu Newell
Jun 2026
This place is just what my Appa (Dad) needed for Rehab! Special shout out to his PT/OT/ST therapist Tami she is such a HUGE advocate for all her patients. Ms. Nicole the Dietary Lead also cares so deeply for my Appa and other patients dietary needs. Ms. Mary was also such a beacon of positivity when she was at my Appa’s care conference. Being greeted by Ms. Juanita is always a treat. Lastly, I believe her name is Neisha but she has always taken such special care of my dad from when he started at Laurels.
Brian Fraganato
Mar 2026
If you really care about the person, I would not use this so called skilled nursing home. My mom was in the hospital for over a week, and she has a lot of medical issues she needs medicine morning, night and evening. She checked in a little after 1 p.m. on Friday from the hospital. By Saturday morning at 11 am, she still did not receive her medicine. Some of her medicine has some very bad side effects if she doesn’t receive them. The person I spoke with had no empathy at all at first. However, by the end of it, he pulled me aside, and said “I wouldn’t want my mom in a place like this.” I asked him that question in the beginning after explaining the issues. And it is not about being right or wrong. It is about being human. I actually left with a tear in my eye, and shook his hand because he was honest. What also really upset me is I included a new prescription of this medicine that was not opened as instructed by the hospital. However, they still had to order it some where in Michigan. If she would have stayed, hopefully she would have gotten by Monday? Because of the seriousness of my mom not receiving her medicine, and since they couldn’t even let me know when it was going to arrive, I had to check her out. It is so sad what has happened to the medical field. They also told her not to get up because she is so weak, but when she would press for assistance they would just ignore her. You think if a skilled nursing home was taking a patient from the hospital, they would have the medicine first, but I guess that would be too easy. I am just very thankful nothing bad happened to my mom while she was there.
ER Nurse
Mar 2026
I chose the Laurels of Worthington based on the reviews strictly for Physicial Therapy. Their PT/OT team are fantastic. They are a very skilled and caring group of providers Who excelled in helping me get back on my feet and back home! My review is only of the PT/OT Team. As for the Nursing aspect, it was very hit and missed. It would not give it more than three stars.
6 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 7, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2024
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2024
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2024
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2022
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2022
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2019
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2019
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Laurels of Worthington offers Skilled Nursing / Long Term Care.
Laurels of Worthington is located at 1030 High St in Worthington, Ohio.
Families largely describe Laurels of Worthington as a rehabilitation-focused skilled nursing facility where physical, occupational, and speech therapy staff are consistently praised for skill and compassion. Reviewers also note a caring, upbeat staff and a clean environment, though a few flag inconsistent nursing follow-through and cramped, shared living spaces.
Laurels of Worthington had 6 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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