111 Church Street
4.1(107 ratings)· Middletown average: 3.6
1 / 5CMS Care Compare
Water's Edge is a skilled nursing and rehab center in Middletown, CT, that holds a 5-Star CMS Quality Measure rating and a McKnight's technology award. Most reviewers praise the therapy team, cleanliness, and communication, though one detailed account describes neglect and care that scaled back once dual insurance coverage lapsed.
AI-generated from reviews and community data.
Water's Edge Center for Health & Rehabilitation is a post-acute rehabilitation and long-term care facility in Middletown, Connecticut. The center provides around-the-clock care for individuals living with chronic illnesses and disabilities, offering medical and therapy services alongside skilled nursing support.
The facility operates under a patient-centered care philosophy called the Passport approach, designed to address each person's unique health needs. Water's Edge provides access to a continuum of post-acute services including therapy, telehealth, diagnostics, home care, and hospice through an extensive network of partners.
The community emphasizes creating an engaging and inviting environment with daily activities and events intended to stimulate and inspire residents. Staff focus on helping guests become stronger and healthier during their stay, preparing them for the next phase of their recovery or care needs.
Water's Edge has received a 5-Star Quality Measure rating from the Centers for Medicare and Medicaid Services and received McKnight's Excellence in Technology Award for its partnership with Circadia Health.
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Help Me Choose4.1overall · 107 ratings combined
4.1★ on Google (107)
Shannon Hodge
Jun 2026
My mother is in and out of care facilities often, she has had the best experience here. As her daughter it was and is important to me that the care takers , including the front desk, those giving out medications, to those who are making sure her room is tidy , always interact with her and get to know her as a person .
Fran Davino
Mar 2026
Hector in maintenance did a fantastic job cleaning Lucienne Buckingham my mother room 307A on 3/3/2026 when her roommate left. Thank you Francine Davino
Cheryl Peeples
Feb 2026
My mom has been there for over a year. It was only supposed to be for a couple of months. I have been advocating for her from the first day. After about 5 months, they finally asked the orthopedist to see her. Before she got admitted there, she had fallen a couple of times at home. While there for the first 4 months she was in PT. She ended up not continuing because they told me she was always in pain. I told them, that's what I've been trying to tell them. All they wanted to do was give her pain medication instead of having an orthopedist come and see her. When it finally happened, she was able to get injections in her knees (5 months later) and now with the injections, she's doing better. But they're not doing physical therapy. For insurance, she's on a dual program. Once they drained that insurance, they put her on a dementia floor with a roommate. She doesn't have dementia, but her roommate does. They don't like when I ask questions. Once she was moved to that floor and her dual insurance coverage lapsed, they barely even notice her. I'm working on getting the services she needs to get out of there and come home with me. The patients get ignored there and once they run out the dual insurance, they really don't care. Even if they're crying in pain. That's not humane.
Steven Pfeiffer
Aug 2025
My mom has been at the facility for about 3 weeks. From DAY 1 the care for her has been OUTSTANDING. From nurses, to dr's, to aides, AND the ENTIRE therapy department, all top notch! I know because I have been here from 8am to 8pm everyday. The place is CLEAN. Their attention to every detail has been GREAT! Their communication with me throughout has been AWESOME. If you have a loved one in need of specialized rehabilitation do not hesitate to have them come here. I know because I've had my mother at other facilities and Water's Edge is FAR SUPERIOR! To the entire team at Water's Edge I thank you for the OUTSTANDING care you have been giving my mother.
Karen Tarducci
Dec 2023
Lovely facility. Always clean, fresh smelling. Very attentive, friendly and caring staff. Keep patients engaged and family members updated. Church services and Bible studies are a plus. Strongly recommend this place
Water’s Edge Center for Health and Rehabilitation offers Skilled Nursing / Long Term Care.
Water’s Edge Center for Health and Rehabilitation is located at 111 Church Street in Middletown, Connecticut.
Water's Edge is a skilled nursing and rehab center in Middletown, CT, that holds a 5-Star CMS Quality Measure rating and a McKnight's technology award. Most reviewers praise the therapy team, cleanliness, and communication, though one detailed account describes neglect and care that scaled back once dual insurance coverage lapsed.
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