Glastonbury Center For Health & Rehabilitation

david smith

May 2026

via Google ↗

Very professional they answered every question. Very polite staff. Very attentive to the needs of the patients. Very clean roo m. And the food looked yummy.

Sarah Kilburn

May 2026

via Google ↗

Front desk staff is excellent and always makes my day brighter. Head nurse Justina is always helpful, reasonable, and willing to have conversations and develop solutions. Our experience with the office staff, documentation of needs and requests for therapy, communication regarding changes to care, and most critical recordkeeping and sharing of information with insurance during an appeal was unprofessional, frustrating, caused negative impactsto the patient, and lacked accountability in all areas. Mistakes happen, of course, but when the opportunity was there to correct them so the patient could recieve a fair appeal process - there was no accountability or action was taken. Social worker was incredibly kind, knowledgeable, patient, and helpful within her scope. Requests, verbal and written, by the patient and family regarding responsible parties and medical representatives in place for decisioning and all updates were denied and disregarded constantly. Requests to and directive to keep one individual updated and included in ALL decisions or changes of care were denied and ignored constantly. The care at the facility was satisfactory and even above satisfactory in many cases. However, the disregard for family and medical advocate communication led to several negative impacts for the patient, denial of appeal based on incomplete and inaccurate records and untimely or lack of response to written communications. In the end, this treatment led to a stressful, disorganized, unprofessional, and negative health and financial impact experience. There is a lot of potential for this facility to be the best in all areas, in our opinion. Communication, organization, and accountability would need to be addressed significantly to make that happen. The care provided, facility resources. and cleanliness were top tier. The office, communication, documentation, and prioritizing patient well being holistically were severely disconnected and/or nonexistent.

Bernice Jurasin

Feb 2026

via Google ↗

Husband was transferred to Glastonbury Health Center today and as a first impression I have to say I was pleasantly surprised. The people were friendly and the decor did not make me feel like I was in a hospital. Common places were attractive and well taken care of. I have not had any experience with the care that I expect him to receive as of yet but if the look is any indication I think he is in good hands.

Barbara Stamatelos

Sep 2025

via Google ↗

After seeing the 3 star review via the internet, I was very worried that my husband and I didn’t choose the best rehab place for my 84 year old mother. But I can safely say this place is very nice! I was pleasantly surprised when I visited my mom. It smells good (no urine smell) and everything is tidy. The employees there have been nice, helpful and accommodating. And next door is Addison Place which is assisted living for seniors. It’s a wonderful little network designed with seniors in mind. Glad we found this place and gave them a chance.

Alexis Levesque

Sep 2025

via Google ↗

We are very nervous about where my mother in-law is placed & it was a comfort to know that the cna Marie was so kind, knowledgeable, showed she cared for her & was very helpful with any and all of our questions & needs. The rehabilitation facility is clean & staff seems welcoming & kind. Beautiful gardens & patience seem happy over all.