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Wadsworth Glen Health Care and Rehabilitation Center

30 Boston Rd

2.8(30 ratings)· Middletown average: 4.1

Wadsworth Glen Health Care and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
102
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
102
Operator
Part of Athena Health Care Systems network
Care scope
Includes hospice and dementia care on-site
Therapy services
On-site physical and occupational therapy

What Families Think

Reviews for Wadsworth Glen are sharply mixed: several families report serious concerns about understaffing, food quality, and medication timeliness, while others praise attentive social work, physical therapy, and nursing communication during recovery. One reviewer described a COVID-19 exposure death, and another described difficulty obtaining a family member's discharge and medical records.

The Good

  • Physical therapy staff praised as considerate
  • One nursing aide singled out as excellent
  • Strong communication from social worker during COVID restrictions
  • Nursing staff described as knowledgeable and attentive by one family

The Bad

  • Several reports of understaffing and slow response on basic needs
  • Multiple complaints about poor food quality and portion size
  • One report of medication administration delays and blood pressure checks ignored
  • One report of difficulty obtaining records and discharging a resident

AI-generated from reviews and community data.

Wadsworth Glen Health Care and Rehabilitation Center is a senior living community in Middletown, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Housekeeping and Laundry Service. Families rate it 2.8 out of 5 across 30 reviews.

About Wadsworth Glen Health Care and Rehabilitation Center

Wadsworth Glen Health Care and Rehabilitation Center is a skilled nursing and rehabilitation facility located in Middletown, Connecticut, offering senior living care along with rehabilitation, hospice, and dementia care services.

The community provides 24-hour skilled nursing care, pain and wound management, and physical and occupational therapies. Staff are dedicated to delivering care with dignity, compassion, and respect to residents.

The facility emphasizes support for both residents and their families, working to maintain meaningful relationships between loved ones. As part of Athena Health Care Systems, a Connecticut-based management group established in 1984, Wadsworth Glen operates within a broader continuum of care that includes skilled nursing centers, hospice agencies, and private duty care.

Types of Care at Wadsworth Glen Health Care and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Wadsworth Glen Health Care and Rehabilitation Center

2.8overall · 30 ratings combined

2.8★ on Google (30)

Alexis Bailey

Jan 2025

via Google

I put two stars because I can’t comment about the treatment my uncle got when he was there, I don’t know whether it was good or bad. The reason why he can’t tell me whether this place was good or bad is because he contracted COVID-19 from a careless employee and ended up dying from it. He went to this place, immediately got it, and had to go to the main hospital not long after. Think about if this is the place you would like your loved ones to go to. Edit: they should feel lucky I gave them two stars. With their response, I just wanted to add that they were the ones to call and tell us my relative was exposed to someone who had Covid at their place.

Susan Green

Jan 2025

via Google

I recently was in this facility. The PT dept was wonderful and considerate about my welfare. In fact they helped me get released. But the staffing was horrible. Nurses and medications were ok. Ice water was never offered and bed pans were rough. I learned to transfer and take care of my own needs. Then things got worse. Food was horrible I wouldn't feed it to a dog, they would open my containers and tell me where they were on my plate. I'm also blind. Terrible experience. Home sweet home.

Sirr Cash

Aug 2024

via Google

If anyone who has a family member inside this facility, please run, don't walk, run to get them out. I had to take my mom out of that place. I must warn you that they are gonna stonewall, blockade, try to deter, make it difficult and the list goes on, in order for you not to get your love one out. BUT DO NOT GIVE UP or GIVE IN. Be steadfast and resilient. DO NOT give up until your love one is out. They will tell you that they are going to charge 70 cents per page to print the medical records (a total of $1500) Something that can be emailed to anyone's email address.

kelly currier

Feb 2023

via Google

Second shift nurses do bare minimum. The food my husband is served in his room is awful, barely enough to feed a cat, yet patients that go to the dining room are given more food. The only good nurses aide is Mama D, she is awesome and an asset to them. We also had issues with them giving medication properly. My husband has issues with his blood pressure, so he needs his blood pressure checked before he gets his meds. We argued with them for days before they would do it. One of the nurses put his meds on the table and said, here’s your medicine and walked out

Anna Seagrave

Oct 2020

via Google

I believe that Wadsworth Glen Health Care and Rehabilitation Center is the best place in the Middletown area. It was not possible for us to visit our loved one in the first two weeks due to restrictions related to COVID-19. The social worker was in constant communication with us and was actively working on our case. The nursing staff was knowledgeable and familiar with the course of treatment. They were able to inform me of any changes and provide updates on the condition and plan of care. I felt that my family member was truly cared for. I have not experienced this level of attentiveness in other facilities. This institution stands out for the quality of care they provide.

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Government Inspection History

9 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 11, 2025Fire Safety StandardHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

Jan 28, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

Jul 3, 2024Health Complaint3 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2024

Mar 19, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

Jan 17, 2024Health Complaint4 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Mar 10, 2024

Dec 5, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

Sep 28, 2023Health Complaint3 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Nov 8, 2023

Jun 14, 2023Fire Safety StandardHealth Standard15 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Jul 28, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2023

Jun 14, 2021Fire Safety StandardHealth Standard7 citations
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2021

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2021

  • Observe each nurse aide's job performance and give regular training.

    Severity B of L: potential for minimal harm, patternCorrected Jul 10, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternCorrected Jul 10, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Wadsworth Glen Health Care and Rehabilitation Center offer?

Wadsworth Glen Health Care and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Wadsworth Glen Health Care and Rehabilitation Center located?

Wadsworth Glen Health Care and Rehabilitation Center is located at 30 Boston Rd in Middletown, Connecticut.

What do families say about Wadsworth Glen Health Care and Rehabilitation Center?

Reviews for Wadsworth Glen are sharply mixed: several families report serious concerns about understaffing, food quality, and medication timeliness, while others praise attentive social work, physical therapy, and nursing communication during recovery. One reviewer described a COVID-19 exposure death, and another described difficulty obtaining a family member's discharge and medical records.

How did Wadsworth Glen Health Care and Rehabilitation Center do on recent health and safety inspections?

Wadsworth Glen Health Care and Rehabilitation Center had 9 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Wadsworth Glen Health Care and Rehabilitation Center?

Submit the Request Information form on this page to connect with Wadsworth Glen Health Care and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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