8201 W Washington St
3.9(78 ratings)
1 / 5Reviews of Washington Healthcare Center are sharply divided: many families and residents praise attentive nurses, a strong therapy department, and good food, while a substantial number of others describe serious lapses in basic care, including unsanitary conditions and neglect. Google reviewers give it 3.9 stars, but the pattern of both very high praise and very serious complaints suggests care quality may vary significantly depending on staff and timing.
AI-generated from reviews and community data.
Washington Healthcare Center is a senior care community in Indianapolis, Indiana, part of the American Senior Communities network. The community offers a range of care levels including short-term rehabilitation, memory care, long-term care, respite care, and hospice care, with the stated goal of becoming an extension of residents' families.
Short-Term Rehabilitation is designed for individuals recovering from strokes, cardiovascular issues, orthopedic surgery, and other debilitating conditions, with the aim of helping residents return home safely. The program is person-centered and includes physical, occupational, and speech/language therapies alongside an interdisciplinary team of doctors, nurses, therapists, and social workers. Through the Road to Recovery program, the care team meets with the patient and family within 72 hours of admission to establish discharge goals. Additional rehabilitation services include wound care, fall prevention, contracture management, wheelchair positioning, mobility training, and walking ability programs, supported by strength-building and aerobic conditioning offerings.
The memory care program is structured and research-based, using a person-centered, wellness-based model that incorporates stimulating daily activities intended to sustain independence and support a healthy spirit. The approach focuses on maintaining a secure environment where residents experience a sense of belonging, including a
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Help Me Choose3.9overall · 78 ratings combined
3.9★ on Google (77) · 1★ on Yelp (1) · Yelp page ↗
Jessica King
Jun 2026
My step dad is there. Its horrible. No one speaks, staff is very rude. The bathroom is always disgusting. Poop all over the floor. Room dirty. Aides never around when you need them to be. Place is horrible. Def cant wait until he leaves and filling a formal complaint. Definitely disappointed in the level of care.
Carrie Skalski
Mar 2026
I am a pretty understanding patient person but we made the decision to put my dad in this facility. He can’t walk and is in the last stages of Parkinson’s. This was such a hard decision and when my mom toured the facility we were confident that this would be good, well that was the worse decision we ever made we didn’t keep him there a full night. The hospital sent him over by ambulance, we met him there, after 20 minutes waiting to even be acknowledged someone said that he was down the hall, they left him in the hallway with no one there while they took someone else’s stuff out. No one spoke to my dad or us barely acknowledged us at all just shoved my dad in the room and left him. No nurses came to talk to us or help know what was going on. We made these arrangements a week before so they should have been ready. The room was filth. My dad is a veteran and should be treated with more respect than that. We tried to give them the benefit of doubt but we went back and got him an hour later and I’m glad we did , he was in a pinch dark room no way for him to ask for help. I am so disappointed in there behavior. They need to do better!!!
Donald Lynn
Feb 2026
Wonderful Facility very clean Mary Jane and the crew go above and beyond for their residents
Treasure Reece
Jan 2026
I love this staff and the residents and ms. Tammy and Mary Jane is the besttt I lovee themmm!
LISA
Dec 2025
Great staff. All the employees are wonderful. They are very Caring of the Residents And their families. I would recommend them to anyone who is needing this type of healthcare as they age.
Washington Healthcare Center offers Skilled Nursing / Long Term Care.
Washington Healthcare Center is located at 8201 W Washington St in Indianapolis, Indiana.
Reviews of Washington Healthcare Center are sharply divided: many families and residents praise attentive nurses, a strong therapy department, and good food, while a substantial number of others describe serious lapses in basic care, including unsanitary conditions and neglect. Google reviewers give it 3.9 stars, but the pattern of both very high praise and very serious complaints suggests care quality may vary significantly depending on staff and timing.
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