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The Village at Willow Pond

40 Willow Pond Way

4.7(81 ratings)· Penfield average: 4.4

Part of Willow Ridge Senior Living · all operators · 29 communities · 4.4★ average

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The Village at Willow Pond, photo 11 / 5

Quick Facts

The Village at Willow Pond is a senior living community in Penfield, New York offering Independent Living and Respite / Short-Term Care. Families rate it 4.7 out of 5 across 81 reviews.

About The Village at Willow Pond

The Village at Willow Pond: A Willow Ridge Senior Living Community is an independent living and respite / short-term care community in Penfield, New York.

Families rate The Village at Willow Pond: A Willow Ridge Senior Living Community 4.7 out of 5 based on 81 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Village at Willow Pond

Independent LivingRespite / Short-Term Care

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Reviews of The Village at Willow Pond

4.7overall · 81 ratings combined

4.7★ on Google (81)

June Ross

Dec 2025

via Google ↗ · Report

I am very new to The Addison of Willow Pond and everyone has been so friendly and helpful. I would especially like to thank Tracy Moses and Tim Roe for all they’ve done for me from getting my TV installed and working (an essential necessity) to guiding me, showing me and teaching me how to navigate and enjoy my new home. The food here is great and the people OUTSTANDING! I couldn’t be happier to be here. I could go on and on, but I’ll stop and just say how grateful and blessed I am to be here.

Kathleen Sear

Mar 2025

via Google ↗ · Report

My mom has been at Willow Pond for over two years and we definitely believe it is the best place for her during this last chapter of her life. The staff has made mom feel like part of the family and it has been welcoming to all of us too. Mom was there just about two weeks, when everyone knew her name and what she liked to do. The housekeeper, the dinning staff and front desk staff, all greet her with love and respect. The rest of the residents are just as welcoming. They seem to look out for one another, just like a family does. It makes us, her daughters, feel such comfort. We know she is in a safe, caring and environment. Kathy Sear

Barbara King

Sep 2023

via Google ↗ · Report

My Mom moved to Willow Pond a little over two years ago. From our first visit, we were impressed by the friendly and caring staff. When we were on a tour of the facility, Jeff and Suzy greeted all the residents by name. There are a variety of apartments, and they are all freshly painted with new flooring and appliances. Mom chose an apartment with a fireplace and lots of natural light. With her own furnishings, she has made a beautiful new home for herself. They offer a wide range of activities for residents, including theme weeks, bingo, crafts, exercise, musical entertainment, and outings. They also provide residents transportation to two appointments a month. We were recently invited to join an outing to tour the Buffalo Bills stadium. We were even able to bring two of our children and our grandson. It was a wonderful experience. My husband and I live in Buffalo, so we appreciate the family atmosphere of Willow Pond. When we visit every week we enjoy chatting with both staff and residents. The caring, dedicated staff make Willow Pond a special place.

Joan DeSmith

Sep 2023

via Google ↗ · Report

My life long best friend just moved into the Legacy at Willow Pond two weeks ago and has already met so many wonderful people. I’m so impressed with the cozy atmosphere as you enter the building and the helpfulness from all the directors. Ray the head of the maintenance crew was so helpful when she moved in making sure her apartment was exactly what she wanted. I visited the community for the first time this week for their Apple Spectacular fall kickoff event and it was so much fun! The Apple bowling was a hit we had so much fun on top of all the delicious snacks Daniel and the dining staff put together. The activities are endless and there's a variety of options for anyone. She's been so happy since she moved in and all the management has made this transition so smooth for her and her loved ones. We definitely recommend the legacy at Willow pond! Thank you

Raven Roper

Jan 2023

via Google ↗ · Report

My grandparents love being at The Legacy at Willow Pond. The staff is wonderful and always smiling. Food is great, environment is warm and friendly. The activities help to keep everyone active and enjoying life. I highly recommend Willow Pond for anyone looking into independent living communities.

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Frequently Asked Questions

What types of care does The Village at Willow Pond offer?

The Village at Willow Pond offers Independent Living and Respite / Short-Term Care.

Does The Village at Willow Pond offer respite or short-term stays?

Yes. The Village at Willow Pond lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is The Village at Willow Pond located?

The Village at Willow Pond is located at 40 Willow Pond Way in Penfield, New York.

What do families say about The Village at Willow Pond?

The Village at Willow Pond carries a 4.7 out of 5 rating from 81 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Village at Willow Pond?

Submit the Request Information form on this page, or contact The Village at Willow Pond directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Penfield.

Prefer to stay home?

Home care agencies serving Penfield bring help to the house: daily living, companionship, and respite for family caregivers.

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