Jaxson Woitte
May 2026
A very nice place
4.6(113 ratings)· Rochester average: 3.9

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The 12 nearest of 13. All Willow Ridge Senior Living communities
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
AI-generated from reviews and community data.
The Village at Maiden Park: A Willow Ridge Senior Living Community is a senior living community in Rochester, New York offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 113 reviews.
The Village at Maiden Park is an independent living and assisted living community in Rochester, New York. It offers a range of private and semi-private rooms in different sizes, along with amenities including 24-hour staff, restaurant-style dining, a salon and barber, medication management, emergency call systems, wheelchair accessibility, transportation services, social activities, and an outdoor patio.
Reviewers offer mixed assessments. Several praised the cleanliness, attentiveness of staff across all levels, variety of room configurations, and responsive support. Others reported concerns about cleanliness in certain areas, noting odors in hallways despite appearance, and raised questions about activity programming and transportation costs relative to rent. One reviewer wrote that staff "are always ready to help."
The community maintains a Google rating of 4.6 out of 5 across 113 reviews.
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Help Me Choose4.6overall · 113 ratings combined
4.6★ on Google (113)
Jaxson Woitte
May 2026
A very nice place
Maggi Doucette
Apr 2026
They are a true 5<br>I would give them a 100 if I could.<br>Staff, from top administrators to volunteers, all have been great. No one has ever given us any issues and are always ready to help.<br>It is a very clean senior living facility. There is always someone walking around and picking up.<br>There are a variety of room types- assisted and enhanced, private or semi private, small, medium and large living areas.<br>It is a comforting feeling to know your loved one is being well cared for, as you would care for them yourself.<br>There are daily activities for loved ones to partake of if the mood strikes.<br>I would highly recommend this facility and I commend all those for their professionalism as well as compassion towards the residents and their families.
Michelle Battaglia
Feb 2026
Would absolutely love to understand why rent is Soo expensive 5k but yet activities are taken away such as the Sunday church day which now just every other Sunday. The church is 5 mins away and now are not taking the residents when it's "too cold". They started to offer scheduled medical appointments rides but request 10$ . You think the amount you charge for rent you would have a bus there more often vrs sharing it with another facility.<br>Food they serve is okay they serve canned food alot.<br><br>This is also the 3rd owner in the 3 yrs my mom has lived there.
chris stern
Dec 2025
Horrible mistreating my family member that has been there for 2 weeks pi's poor management, facility is filthy rude employees, just plain horrible service all around I would NOT recommend anybody to bring a loved one here we will be taking our business elsewhere
Christina Meins
Apr 2025
Was very clean to the eye, but 2 different hallways smelled like urine with room spray.
The Village at Maiden Park: A Willow Ridge Senior Living Community offers Assisted Living, Memory Care and Respite / Short-Term Care.
The Village at Maiden Park: A Willow Ridge Senior Living Community has not published its pricing. For context, communities in Rochester that publish rates start around $2,659 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Yes. The Village at Maiden Park: A Willow Ridge Senior Living Community lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
The Village at Maiden Park: A Willow Ridge Senior Living Community is located at 749 Maiden Lane in Rochester, New York.
The Village at Maiden Park: A Willow Ridge Senior Living Community carries a 4.6 out of 5 rating from 113 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact The Village at Maiden Park: A Willow Ridge Senior Living Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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