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The Village at Maiden Park: A Willow Ridge Senior Living Community

749 Maiden Lane

4.6(113 ratings)· Rochester average: 3.9

Part of Willow Ridge Senior Living · 29 communities · 4.4★ average · (13 others nearby)

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The Village at Maiden Park: A Willow Ridge Senior Living Community, photo 11 / 6

Quick Facts

Licensed capacity
98 residents

New York DOH

Licensed operator
Willow Ridge Senior Living - Maiden Park LLC

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

What reviewers praise

  • Highly rated by families, 4.6 out of 5 stars
  • Rated based on 113 Google reviews

AI-generated from reviews and community data.

The Village at Maiden Park: A Willow Ridge Senior Living Community is a senior living community in Rochester, New York offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 113 reviews.

About The Village at Maiden Park: A Willow Ridge Senior Living Community

The Village at Maiden Park is an independent living and assisted living community in Rochester, New York. It offers a range of private and semi-private rooms in different sizes, along with amenities including 24-hour staff, restaurant-style dining, a salon and barber, medication management, emergency call systems, wheelchair accessibility, transportation services, social activities, and an outdoor patio.

Reviewers offer mixed assessments. Several praised the cleanliness, attentiveness of staff across all levels, variety of room configurations, and responsive support. Others reported concerns about cleanliness in certain areas, noting odors in hallways despite appearance, and raised questions about activity programming and transportation costs relative to rent. One reviewer wrote that staff "are always ready to help."

The community maintains a Google rating of 4.6 out of 5 across 113 reviews.

Types of Care at The Village at Maiden Park: A Willow Ridge Senior Living Community

Assisted LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Laundry Service
  • Medication Management
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Social Activities

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Reviews of The Village at Maiden Park: A Willow Ridge Senior Living Community

4.6overall · 113 ratings combined

4.6★ on Google (113)

Maggi Doucette

Apr 2026

via Google ↗ · Report

They are a true 5<br>I would give them a 100 if I could.<br>Staff, from top administrators to volunteers, all have been great. No one has ever given us any issues and are always ready to help.<br>It is a very clean senior living facility. There is always someone walking around and picking up.<br>There are a variety of room types- assisted and enhanced, private or semi private, small, medium and large living areas.<br>It is a comforting feeling to know your loved one is being well cared for, as you would care for them yourself.<br>There are daily activities for loved ones to partake of if the mood strikes.<br>I would highly recommend this facility and I commend all those for their professionalism as well as compassion towards the residents and their families.

Michelle Battaglia

Feb 2026

via Google ↗ · Report

Would absolutely love to understand why rent is Soo expensive 5k but yet activities are taken away such as the Sunday church day which now just every other Sunday. The church is 5 mins away and now are not taking the residents when it's "too cold". They started to offer scheduled medical appointments rides but request 10$ . You think the amount you charge for rent you would have a bus there more often vrs sharing it with another facility.<br>Food they serve is okay they serve canned food alot.<br><br>This is also the 3rd owner in the 3 yrs my mom has lived there.

chris stern

Dec 2025

via Google ↗ · Report

Horrible mistreating my family member that has been there for 2 weeks pi's poor management, facility is filthy rude employees, just plain horrible service all around I would NOT recommend anybody to bring a loved one here we will be taking our business elsewhere

Christina Meins

Apr 2025

via Google ↗ · Report

Was very clean to the eye, but 2 different hallways smelled like urine with room spray.

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Frequently Asked Questions

What types of care does The Village at Maiden Park: A Willow Ridge Senior Living Community offer?

The Village at Maiden Park: A Willow Ridge Senior Living Community offers Assisted Living, Memory Care and Respite / Short-Term Care.

How much does The Village at Maiden Park: A Willow Ridge Senior Living Community cost?

The Village at Maiden Park: A Willow Ridge Senior Living Community has not published its pricing. For context, communities in Rochester that publish rates start around $2,659 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does The Village at Maiden Park: A Willow Ridge Senior Living Community offer respite or short-term stays?

Yes. The Village at Maiden Park: A Willow Ridge Senior Living Community lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is The Village at Maiden Park: A Willow Ridge Senior Living Community located?

The Village at Maiden Park: A Willow Ridge Senior Living Community is located at 749 Maiden Lane in Rochester, New York.

What do families say about The Village at Maiden Park: A Willow Ridge Senior Living Community?

The Village at Maiden Park: A Willow Ridge Senior Living Community carries a 4.6 out of 5 rating from 113 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Village at Maiden Park: A Willow Ridge Senior Living Community?

Submit the Request Information form on this page, or contact The Village at Maiden Park: A Willow Ridge Senior Living Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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