MyLivingChoice

Best At Home Care in Rochester, New York

16 agencies found

MyLivingChoice lists 16 at home care agencies in Rochester. Families rate them 4.1 out of 5 on average, across 756 public reviews.

  • 16agencies
  • 4.1average rating, 14 rated
  • 756family reviews read
Home care is ongoing, non-medical help with daily life, paid privately or through insurance, Medicaid waivers or VA benefits, and it needs no referral. Recovering after a hospital stay or has a doctor ordered nursing at home? See Medicare-certified home health agencies. How home care compares to assisted living →

Best-rated at home care in Rochester

Ranked by family rating, weighted by how many families have reviewed each one. No community pays to appear here.

  1. 1

    Aliah Home Care - Fiscal Intermediary for CDPAP

    5 (120 reviews)· At-Home Care

    Families describe Aliah Home Care, a fiscal intermediary for New York's CDPAP program in Rochester, as easy to work with when setting up in-home caregiving arrangements. Reviewers consistently mention home visits, clear…

  2. 2

    Touching Hearts at Home

    5 (85 reviews)· At-Home Care

    Families describe Touching Hearts at Home as a reliable, flexible in-home care provider in the Rochester area, with several reviewers praising specific caregivers and the agency's social worker for going above and…

  3. 3

    Happier At Home - West Rochester, NY

    5 (31 reviews)· At-Home Care

    Families describe Happier At Home as a responsive, compassionate in-home care agency that quickly matches seniors with kind, professional caregivers. Reviewers particularly highlight the caregivers' patience,…

  4. 4

    Griswold Care Pairing for Greater Rochester, NY

    5 (21 reviews)· At-Home Care

    Griswold Care Pairing for Greater Rochester is an at-home care service with a strong reputation among the families who reviewed it, all giving 5-star ratings. Reviewers highlight dependable transportation, consistent…

  5. 5

    Comfort Keepers Home Care

    5 (20 reviews)· At-Home Care

    Families describe Comfort Keepers Home Care in Rochester as a dependable, warm option for in-home senior support, with consistent praise for caregivers who build genuine relationships with clients and a responsive office…

  6. 6

    No Place Like Home Senior Care

    4.7 (79 reviews)· At-Home Care

    No Place Like Home Senior Care provides in-home senior care in Rochester, New York, with reviewers consistently praising responsive scheduling, personalized care plans, and caregivers who go beyond basic duties. Families…

  7. 7

    Marks Home Care Agency (Rochester)

    4.7 (27 reviews)· At-Home Care

    Families describe Marks Home Care Agency's Rochester branch as responsive and easy to work with, especially when navigating Medicaid and CDPAP paperwork for aging parents or grandparents. Reviewers consistently praise…

  8. 8

    Elite Home Health Care

    4.3 (92 reviews)· At-Home Care

    Families describe serious, repeated problems with Elite Home Health Care in Rochester, including poor communication, unreturned calls, and inconsistent aide coverage. Multiple reviewers report unprofessional or absent…

  9. 9

    Angels In Your Home

    4.2 (151 reviews)· At-Home Care

    Angels In Your Home is a licensed home care agency in Rochester, New York, rated 4.2 out of 5 across 151 Google reviews. Families and caregivers frequently mention helpful office staff who assist with payroll and program…

  10. 10

    Caring Hearts of Rochester

    4.1 (29 reviews)· At-Home Care

    Families describe Caring Hearts of Rochester as a warm, reliable in-home care provider that helps aging parents stay safely at home, with several reviewers praising the personal bond caregivers form with clients. One…

What families say about at home care in Rochester

Counted across the review summaries of 16 Rochester communities: the share whose families mention each theme.

Praised most

  • Caring, attentive staff 88%
  • Communication with families 25%
  • Value for money 19%
  • Medical and nursing care 13%
  • Safety and security 13%

Concerns raised

  • Communication with families 69%
  • Cost and billing 56%
  • Staff attitude 31%
  • Staffing levels and turnover 6%

“Im so appreciative for all the help this company gave us. Everyone was very compassionate and understanding. Thank you for the service you provided our family.”

“Our caregiver was great. She clicked with my husband quickly. Kept him busy with puzzles, games, & music. Sorry to see her go but more care was required for my husband. Staff was generally easy to work with regarding scheduling. Would use them again.”

“When we were looking for extra help for our aging father a friend referred me to Happier at Home. The two women that assisted my father were very kind and willing to do anything he needed. Dealing with Marie and the office staff was a wonderful experience. Always courteous and professional!”

At Home Care near Rochester

Cities within about 35 miles with senior living inventory, and how families rate it.

CityCommunitiesRating
Webster7.8 mi53.7 / 5
Pittsford8.1 mi64.3 / 5
Penfield8.6 mi54.3 / 5
Fairport10.9 mi83.9 / 5
Canandaigua26.2 mi114 / 5

All of New York: At Home Care in New York. Closer to home? Compare at home care near you, sorted by distance.

About these figures

Computed on October 22, 2026 from the 16 agencies listed in Rochester, 756 public family reviews on Google, Yelp and MyLivingChoice, state licensing records and, for nursing homes, CMS Care Compare. The best-rated list ranks communities by average family rating weighted by how many families have reviewed each one, so a 4.9 from three reviews does not outrank a 4.7 from two hundred. No community pays to appear in the best-rated list or in these figures; sponsored and partner listings in the directory results are marked as such. Figures refresh as listings and reviews change.

Reading on this

Guides from MyLivingChoice that families in Rochester ask about.

Not in Rochester? Senior living near me finds communities around wherever you are.

At Home Care in Rochester: Common Questions

How many at home care agencies are in Rochester, New York?

MyLivingChoice lists 16 at home care agencies in Rochester, New York, each with photos, care details, and reviews from families.

Which at home care agencies in Rochester are rated highest?

Based on combined ratings across Google, Yelp, and MyLivingChoice reviews, top-rated options include Aliah Home Care - Fiscal Intermediary for CDPAP (5★, 120 ratings), Touching Hearts at Home (5★, 85 ratings), Happier At Home - West Rochester, NY (5★, 31 ratings).

What types of senior care are available in Rochester?

Beyond at home care, Rochester has skilled nursing / long term care (27 communities), assisted living (19 communities), independent living (18 communities), at-home care (16 communities), memory care (9 communities). Every option is listed with photos, reviews, and contact details.

How do families rate at home care in Rochester?

Families rate Rochester at home care agencies 4.1 out of 5 on average, across 756 public Google reviews of local communities.

What do families praise, and complain about, in Rochester at home care agencies?

Across the review summaries of 16 Rochester agencies, the most common praise is caring, attentive staff (mentioned for 88%), communication with families (mentioned for 25%), value for money (mentioned for 19%). The most common concerns are communication with families (69%), cost and billing (56%), staff attitude (31%).