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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families of assisted living residents at Ashley Woods generally describe a warm, engaging environment where seniors have regained independence and social connection. However, one family who moved a loved one into the community's memory care option reported serious concerns about care quality and communication.
AI-generated from reviews and community data.
Episcopal SeniorLife - Ashley Woods is a senior living community in Penfield, New York offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 6 reviews.
Episcopal SeniorLife - Ashley Woods is an assisted living community in Penfield, New York, licensed for up to 40 residents. The community offers 24-hour staffing, an emergency call system, medication management, housekeeping and laundry services, restaurant style dining, and social activities in gathering spaces. The facility is wheelchair accessible.
Reviewers consistently report that residents have thrived in the community. Several families noted improvements in their loved ones' quality of life and independence after moving to Ashley Woods, along with appreciation for relief from household responsibilities like meal preparation, laundry, and cleaning. Residents participate in daily activities and interact with one another at meals and events. One reviewer wrote, "their independence has increased, as they now have the energy to participate in the things they enjoy." However, reviews are mixed regarding the community's suitability for residents with memory disorders, with one family expressing concerns about the facility's ability to provide appropriate care.
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Help Me Choose4.2overall · 6 ratings combined
4.2★ on Google (6)
Kim Tweedle
Aug 2026
We are very grateful for everything the team does each day and would highly recommend Ashley Woods to anyone looking for a caring and supportive place for their loved one. Knowing that our Mom is happy and well cared for gives our family peace of mind.
Denise Donato
Oct 2024
Ashley Woods has provided a safe, caring, welcoming environment for my parents! Rather than limiting their independence or “taking it away” I would say that their independence has increased, as they now have the energy to participate in the things they enjoy as opposed to all their energy going to sustaining life in their home! Their quality of life has improved greatly, and honestly I’ve seen my father re-engage in life. He had become very aloof, depressed and cut off from life around him. Now he’s conversant with others, asks questions, has regained his sense of humor as well as his enjoyment of life.
Kelly Snow
Sep 2024
Mom had really blossomed since moving to Ashley Woods. She has residents to interact with at meals and activities, and she loves going to all the daily activities. Not having to do laundry, cleaning, shopping or meal prep has been great. She gets her own rooms with familiar furniture and can decorate how she wants it.
Joseph Paul Lubanski
Feb 2023
Only four months after moving our loved one into Ashley Woods, we were told by the staff that Ashley Woods Memory Care is only a "social memory care facility". They do not have the ability to provide a safe environment for people that have actual memory disorders and can not care for them with the love, compassion, and respect that they deserve. Many times we witnessed them treating their residents like toddlers by arguing with them and attempting to reprimand them for "bad" behavior. They even put our family member on a new medication without informing us. We recently moved our loved one to a proper memory care facility, for the same monthly cost, that properly cares for their residents. Our family member is finally happy and healthy again.
Adam Segal-Isaacson
Mar 2022
Wonderful assisted living facility. Activities and food good, say the residents.
Episcopal SeniorLife - Ashley Woods offers Assisted Living.
Episcopal SeniorLife - Ashley Woods is located at 400 YMCA Way in Penfield, New York.
Episcopal SeniorLife - Ashley Woods carries a 4.2 out of 5 rating from 6 Google reviews. Families of assisted living residents at Ashley Woods generally describe a warm, engaging environment where seniors have regained independence and social connection. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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