4.5(6 ratings)· Fairport average: 3.9
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe Elderwood Village at Fairport as a warm, well-run assisted living community with attentive staff and good food, and several note recent improvements in management and care quality. One detailed review raised serious concerns about slow call-bell response times, water quality in the memory care area, and staff conduct, which stands in contrast to the otherwise strong feedback.
AI-generated from reviews and community data.
Elderwood Village at Fairport is a senior living community in Fairport, New York offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 6 reviews.
Elderwood Village at Fairport is a pet-friendly apartment-style adult home in Fairport, New York, offering assisted living with staff available 24 hours a day to help residents with daily activities including cleaning, laundry, and medication management.
The community features comfortable private rooms and one-bedroom apartments, each equipped with a full bath, walk-in showers, individualized climate control, and a call system for resident assistance.
Elderwood Village at Fairport is located in the Rochester suburb of Fairport on Chardonnay Drive, directly off Route 31, with convenient access to nearby shops, restaurants, banks, and places of worship.
The community welcomes pets and prioritizes providing a safe, comfortable, and vibrant home environment for residents.
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Help Me Choose4.5overall · 6 ratings combined
4.5★ on Google (6)
Greg T
Jun 2026
Any review here for this business over 12 months old should be ignored. My mother has been here for 18 months and I have seen this place go from three stars to definitely five stars. The management has changed, the staff has changed, and the culture has changed. The people that work here are conscientious and caring. I highly recommend looking into this place for assisted living or for memory care. You will not be disappointed.
Barbara VanWie
Mar 2026
My sister moved in July 24th 2025. She has bloomed since living there, the staff that come to work regularly are so accommodating and kind. The food good, alot of caring people and nice to meet people and activities excellent
Renee Corwin
Oct 2024
The nursing staff, HR, and Director ignore the fact that patients wait 2 to 3 hours for a call bell to be answered, hot water in memory care unit is always brown and has metal shavings in it, techs sit in hallway and discuss drinking, partying, and daring websites while patients need to be changes, medications and call bells ringing. When brought to the Administration, was told it would be handled, however when outside they were discussing (Dan and Cara) how residents should not have visitors and they hate their jobs.
Kevin Quigley
Aug 2023
Elderwood Fairport is fantastic. This is due to the the outstanding care and attention that the staff gives to residents. My mom has been at Elderwood for nearly a year and she loves the staff, as do I. I have observed the patience and respect that they show to residents. In addition, the food in the restaurant is excellent. Elderwood seems to attract wonderful people to work there.
David Schanz
May 2022
Quality care at some of the most reasonable rates in greater Rochester. We have been told new levels of care will soon be available to support residents whose needs go beyond basic assisted living.
Elderwood Village at Fairport offers Assisted Living.
Yes. Elderwood Village at Fairport lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Elderwood Village at Fairport is located at 7 Chardonnay Drive in Fairport, New York.
Elderwood Village at Fairport carries a 4.5 out of 5 rating from 6 Google reviews. Most reviewers describe Elderwood Village at Fairport as a warm, well-run assisted living community with attentive staff and good food, and several note recent improvements in management and care quality. One detailed review raised serious concerns about slow call-bell response times, water quality in the memory care area, and staff conduct, which stands in contrast to the otherwise strong feedback. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Elderwood Village at Fairport directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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