MyLivingChoice

The Estates at Bloomington

9200 NICOLLET AVENUE SOUTH

2.9(42 ratings)· BLOOMINGTON average: 4.2

The Estates at Bloomington, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
68
Location
A few miles from Mall of America
Operator
Part of multi-site Monarch Healthcare Management group
Building layout
Older wing has shared rooms and bathrooms

What Families Think

Reviews for The Estates at Bloomington are sharply divided: some families and caregivers praise specific staff members and successful rehab outcomes, while many others describe serious neglect, unanswered call lights, and unsanitary conditions. The community operates as a skilled nursing facility offering both short-term rehab and long-term care, with a Google rating of 2.9 from 42 reviews reflecting this inconsistency.

The Good

  • Reviewers praise specific nurses like Ash and Brittany
  • Successful rehab outcomes, including hip fracture recovery
  • Family members say communication was excellent for some
  • Therapeutic Recreation team addresses whole-person needs
  • One reviewer called the facility spotless and welcoming

The Bad

  • Multiple reports of long waits for call light response
  • Several reviewers describe neglect, bedsores, and dehydration
  • Reports of understaffing with only one aide or nurse per floor
  • Multiple reviewers describe unsanitary conditions and odors
  • One report of lost dentures and unresolved deposit refund

AI-generated from reviews and community data.

The Estates at Bloomington is a senior living community in BLOOMINGTON, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.9 out of 5 across 42 reviews.

About The Estates at Bloomington

The Estates at Bloomington is a skilled nursing facility located on a cozy campus in Bloomington, Minnesota, just a few miles from the Mall of America.

The community offers short-term rehabilitation, wound care, and long-term nursing care for residents and their families, with 24-hour nursing staff available to support those who need ongoing medical attention as well as those working toward returning home.

A Therapeutic Recreation team provides programming designed to address the spiritual, physical, emotional, cognitive, and social needs of each individual resident, aiming to care for the whole person rather than focusing solely on medical diagnoses.

The Estates at Bloomington is part of Monarch Healthcare Management, which operates multiple locations throughout Minnesota, with a stated mission of putting residents, tenants, and families first through a combination of care and customer service.

Types of Care at The Estates at Bloomington

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Estates at Bloomington

2.9overall · 42 ratings combined

2.9★ on Google (42)

Ena Kovalchuk

Apr 2026

via Google

We can’t say enough wonderful things about The Estates at Bloomington, Minnesota. From the moment we walked in, we felt the warmth and genuine care the staff provide.<br><br>Our father was admitted after hip fracture surgery, and they took incredible care of him from day one, that meant everything to us. The caregivers were not only attentive to his needs, but also genuinely kind and patient with him. They made sure he was comfortable, treated him with dignity, and took the time to build real relationships with him. It never felt rushed or impersonal, even though he does not speak much English.<br><br>What really stands out is the people. The staff go above and beyond to make residents feel at home, and it shows in the way they interact with everyone there. My father was in a non-movable, almost vegetative state, completely bedridden, when he arrived, and just weeks later he was able to leave walking on his own with the help of a walker. That kind of care and dedication is truly remarkable.<br><br>Communication with families is also excellent, they kept us informed and involved, which gave us so much peace of mind. Knowing our dad was in such a supportive and caring environment made a difficult time so much easier.<br><br>I would highly recommend Bloomington Estates to anyone looking for a safe, welcoming, and high-quality assisted living community. Truly an outstanding place!

Greg Anderson

Mar 2026

via Google

I have a friend that's been there for a few years now and she's happy. It's a nursing home that's comfortable and well run. My dad spent about a month there for assessment prior to his transfer to an assisted living facility in Edina. Transitional care is one of their main functions

Osheila

Mar 2026

via Google

My dad was in this place but not for long. Horrible situation going on here. First thing you need to know my dad is completely helpless. He can't walk and he is legally blind. My dad came to my house for the day. Metro mobility dropped him off in the morning and picked him up at 4:00 p.m. to bring him back to the estate. My dad carries his cell phone on him, we tried calling him when He got back to the nursing home he didn't answer, we tried calling the main number nobody answered. At 7:15 that night I went there to see what was going. I walked in his room and saw my dad still wearing his winter coat 3 hours later. I saw the nurse standing and talking with my dad's roommate in the room. My dad was still in his winter jacket which was wet from water he must have spilled on him self. My dad was in a huge puddle of water underneath his wheelchair, I walked in the water when I walked in the room. so I know the nurse saw it too, he did nothing for my dad. My dad was almost falling out of his chair. He was burning up with a fever. I took his hat off told the nurse this is unacceptable !!! My dad's been sitting in the spot since 4:10 with his winter coat and hat on that was wet for hours. My dad was talking different you could clearly see there was something wrong. I told the nurse to call an ambulance numerous times that my dad was sick something's going on. My dad has an infection or something is wrong. I ended up calling an ambulance .The nurse couldn't explain to me why my dad was still in his jacket and why he was sitting in water. The nurses do not know their patients nor do they have time to even speak to them. If your loved one is completely helpless they don't help them at all. Completely incompetent. My dad had a high heart rate and fever. He was taken to the hospital where they found out, he had sepsis and a bladder infection. Even the ambulance people were shaking their head at the situation. My dad was literally in a huge puddle of water his coat drenched with water, a male nurse in the room who did nothing!! horrible sight to see my poor dad being ignored and disregarded to his face. My dad's worked his entire life to be treated like this in America is absolutely ridiculous such disregard for our elderly is pathetic!!! This place should be shut down. I feel sorry for anyone that has to go to this place. If their loved one is helpless like my dad there is know help, only incompetent, inhumane, egregious behaviors of staff who ignore our helpless elderly. I moved him out that night!!! To the Estate If you are unable to care for "helpless" elderly" people you shouldn't be taking them into your facility "SHAME" on you!!!. You knew exactly what my father required and still you failed him and his family about the care he wasn't going to receive from your staff. Whom you claim to be excellent!!! I did not see excellent that night!!!! Only incompetent inhumane egregious behaviors. "SHAME" I left a message that night for a nurse to call me back it's 4 days later still no call back unbelievable. Like I said unacceptable. There's know doubt in my mind if I wouldn't of went there that night my dad would know no longer be here today!!!

Judith Wood

Feb 2026

via Google

II highly recommend to go elsewhere unless you like like mice running up and down hallways ants lots of ants in the rooms food is terrible I got sick several x eating mystery meat there is drinking and partying going on ! The place is filthy ! I was there 3 + months and had 3 showers in that amount of time ! Many residents are very unhappy there! Therapy is a joke every time I had it iwas coded differently on my bill ! I believe I was being charged for services I never received ! I would definitely recommend any other place make sure you do your homework this place needs so much up dating it should not be available as a place for transition for the people who actually need help 0 stars !!

Rhonda Mack

Jan 2026

via Google

This place is disgusting the STATE SHOULD SHUT THIS NAsty UNHYGENIC PLACE is not fit for a cat dog or ferret I’m calling the state to inspect this nasty no pads no decent food served here the food is dog food vomit don’t put your family in here

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Government Inspection History

7 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 23, 2026Fire Safety StandardHealth Standard12 citations
  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

Jan 30, 2025Fire Safety StandardHealth Standard17 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 26, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 26, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 26, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2025

Sep 4, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2024

Jan 5, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2024

Dec 12, 2023Health Complaint2 citations
  • Give residents a notice of rights, rules, services and charges.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2024

Nov 8, 2023Fire Safety StandardHealth Standard14 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 15, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 15, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity B of L: potential for minimal harm, patternCorrected Dec 15, 2023

Aug 1, 2023Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Estates at Bloomington offer?

The Estates at Bloomington offers Skilled Nursing / Long Term Care.

Where is The Estates at Bloomington located?

The Estates at Bloomington is located at 9200 NICOLLET AVENUE SOUTH in BLOOMINGTON, Minnesota.

What do families say about The Estates at Bloomington?

Reviews for The Estates at Bloomington are sharply divided: some families and caregivers praise specific staff members and successful rehab outcomes, while many others describe serious neglect, unanswered call lights, and unsanitary conditions. The community operates as a skilled nursing facility offering both short-term rehab and long-term care, with a Google rating of 2.9 from 42 reviews reflecting this inconsistency.

How did The Estates at Bloomington do on recent health and safety inspections?

The Estates at Bloomington had 7 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Estates at Bloomington?

Submit the Request Information form on this page to connect with The Estates at Bloomington and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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