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The Villas At Richfield

7727 Portland Avenue South

3.7(122 ratings)· Richfield average: 4.1

The Villas At Richfield — photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
105
Staffing
24-hour nursing staff on site
Operator
Part of multi-site Minnesota care network
Stay length
Offers short-term rehab stays for recovery

What Families Think

Reviews for The Villas at Richfield are largely positive, with many families and residents praising the nursing staff, therapy team, and management as caring, responsive, and professional. However, a handful of reviewers describe serious lapses in care, including slow response times, unsanitary conditions, and poor communication, creating a mixed overall picture.

The Good

  • Staff repeatedly described as caring and compassionate
  • Strong physical, occupational, and speech therapy program
  • Management seen as organized, responsive, and supportive
  • Housekeeping and laundry service praised for cleanliness
  • Daily recreational activities available for residents

The Bad

  • Several reports of slow response to call lights
  • One serious report of neglect, odor, and unsanitary conditions
  • Multiple mentions of mediocre or poor-quality food
  • One report of poor communication with an outside hospital
  • One report of missing medication and theft of belongings

AI-generated from reviews and community data.

About The Villas At Richfield

The Villas at Richfield is a skilled nursing facility located in Richfield, Minnesota. It is operated by Monarch Healthcare Management, which oversees a number of care locations throughout Minnesota.

The community provides skilled nursing care along with patient-focused rehabilitation services designed for those who need a short-term stay to recover before returning home. It also offers long-term care for residents who require ongoing support.

The community's approach emphasizes treating residents as more than their medical diagnosis, with a focus on personalized attention delivered by 24-hour nursing staff.

As part of the Monarch Healthcare Management network, The Villas at Richfield follows the organization's broader mission of putting residents, tenants, and families first through what it describes as innovative care and attentive customer service.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 122 ratings combined

3.7★ on Google (122)

Celina Connors

Jun 2026

via Google

Honestly, the greatest workers are: Joe, Mo, both of the Sarah's, Nancy, Pearletta, Gloria, Mike in PT, Keke, & there is a couple more i cant remember. THANK YOU TO THE GENUINE, CARING, & HONEST STAFF. I APPRECIATE YOU. Hossaena bothered me 4 times in one day& wouldn't leave me alone about giving her a good review & Somea & Amanda do not act like social workers. Now these 2 are Liars & are very aggressive. I mean they will go above & beyond to try & bring one person down & put the blame on them for what others do. They act like interrogation police.

mary lou stoen-fichter

May 2026

via Google

I Have nothing but good to say about my stay here at the Villas of Richfield. The Nurses and Staff here are very much on top of all of our needs, I am always met with a smile. they make you feel comfortable and always asking if they can get you anything. always caring. there is more I could say. what more do you need I give 5 stars If i could go higher it would of been high 10,

Sam Khuth

May 2026

via Google

All the staff are nice I like here and I will recommend if any of my love ones wants to come.

Brent Jacobson

Apr 2026

via Google

I did receive decent care here at the Villas at Richfield but during my time there I noticed that the food was mediocre at best and they have a mice problem.<br><br>The physical And occupational therapy team there It’s great, Especially Briana and Tim.

Kalila K

Mar 2026

via Google

This facility is one of the best. The staff are highly compassionate and provide excellent nursing care. They are always willing to assist patients in any way they can. The nursing staff also help patients achieve their goals and are both friendly and professional. The nursing leadership is consistently available to listen to patients and their families.

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Frequently Asked Questions

What types of care does The Villas At Richfield offer?

The Villas At Richfield offers Skilled Nursing / Long Term Care.

Where is The Villas At Richfield located?

The Villas At Richfield is located at 7727 Portland Avenue South in Richfield, Minnesota.

What do families say about The Villas At Richfield?

Reviews for The Villas at Richfield are largely positive, with many families and residents praising the nursing staff, therapy team, and management as caring, responsive, and professional. However, a handful of reviewers describe serious lapses in care, including slow response times, unsanitary conditions, and poor communication, creating a mixed overall picture.

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