Kevin Frawley
Jul 2026
Excellent care from all staff. Well cared for.
1 / 5Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 107
- Inspections
- View history (72 citations)
CMS Care Compare
What Families Think
Reviews of The Villas at The Cedars are sharply divided: many families praise individual nurses, aides, and therapists for kindness and attentive care, while a large number of other reviewers describe serious lapses in basic care, hygiene, and communication. The facility's Google rating of 3.4 reflects this split between staff who are singled out by name for compassion and repeated reports of neglect, especially during short-staffed periods.
The Good
- Individual nurses and aides praised by name for compassion
- Positive experiences with physical and occupational therapy
- Hospice care through Grace Hospice described as excellent
- Staff described as respectful, including to transgender resident
- Clean halls and dining areas noted in several reviews
The Bad
- Multiple reports of long delays answering call lights
- Several accounts of missed showers and hygiene neglect
- Multiple reports of medication errors or wrong dosages given
- Families report poor communication about care plans and discharge
AI-generated from reviews and community data.
The Villas At The Cedars is a senior living community in Saint Louis Park, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.4 out of 5 across 83 reviews.
About The Villas At The Cedars
The Villas at The Cedars is a skilled nursing facility located in St. Louis Park, Minnesota, operated by Monarch Healthcare Management.
The community offers skilled nursing care, patient-focused rehabilitation services, and long term care for residents.
Monarch Healthcare Management, which operates locations throughout Minnesota, states its mission is to change the way short-term rehabilitation and long-term health care is delivered, emphasizing a commitment to innovative care and putting residents, tenants, and families first.
Types of Care at The Villas At The Cedars
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of The Villas At The Cedars
3.4overall · 83 ratings combined
3.4★ on Google (83)
Vallard Logan
Apr 2026
They are very nice to me. Treat me with respect and I'm transgender and they really help me with everything they need help with.
Jacqueline Anderson
Mar 2026
My experience with this place for the past 13 months has been kind of bad. I have a client there who's also adopted family member that I have guardianship over. You can never get a hold of anybody when you want to talk to them ever. Second of all it takes 2 to 3 months for anybody to respond back to you when you try to get through to them. No matter how many messages you leave. The overall quality of the place kind of smelly. I've never been out back cuz I don't know what that looks like but I do know that the patient that I have over there does not get the overall help he does need and he's not forced to do anything there and a lot of times they do not write down in their books of the progress he has been doing and I have to hear it from a nurse so I don't trust this company at all. I would not recommend this company. I would go to Bloomington to Martin Luther Manor over any other place that I've ever been to or seen or stayed at.
Manjieh Iranpour
Feb 2026
am truly sorry to be writing this report, and at the same time I am genuinely surprised by what I have personally experienced at this facility—especially after seeing the three-star rating and the comments posted on Google. I do understand that most of those reviews date back two or three years, and I did not find many recent reports, which initially gave me some reassurance. Unfortunately, my own experience has been deeply disappointing. The behavior of some staff members is such that it feels as though they have never lived or worked within a healthy and modern professional environment. Basic courtesies such as responding to “hello,” “good morning,” or simple greetings are often ignored. I have never seen a smile on their faces. There is a clear sense of negligence and lack of attentiveness. When you speak to them directly, they look everywhere except at you, as if your presence does not matter. After I shared my concerns and personal experience with the social worker at the facility, one of the nurses later approached my husband during a visit and, as if completely unaware of my prior complaint, stated: “We are short-staffed and under a lot of pressure.” When I responded that these concerns should be communicated to the appropriate supervisors or management, she replied that “they do not care about us because we are Black.” At the same time, I have observed that the Somali nurses generally demonstrate much more respectful and appropriate behavior, whereas those whose conduct has been particularly troubling appear to be Ethiopian. I am stating this as an observation of behavior, not as a judgment, but the contrast has been noticeable. Overall, my impression is that some individuals here are not working with the genuine intention of restoring and supporting patients’ lives. Rather, it feels as though they are present solely to earn an income for their own livelihood, without a sense of responsibility toward the vulnerable people entrusted to their care. I would sincerely like to know: what percentage of the residents who stay at this facility actually leave alive? I believe these concerns deserve serious attention, as they relate directly to dignity, safety, and the quality of care provided to patients during a critical period of their recovery.
Ben Hayd
Sep 2025
The Villas at The Cedars is a beautiful facility and has some of the best staff I've ever seen. Everyone who works there is extremely caring and extremely attentive to each resident knowing them all by name and knows them all on a personal level while ensuring they are getting the best care they need. I highly recommend sending your loved one here if they need a higher level of care.
Government Inspection History
15 inspection visits in the last three years, 72 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 3, 2026Health Complaint4 citations
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026
Jan 27, 2026Health Complaint2 citations
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 20, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Dec 2, 2025Health Complaint3 citations
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2025
Aug 5, 2025Health Complaint1 citation
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025
Jul 15, 2025Health Complaint6 citations
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025
Jun 26, 2025Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2025
May 14, 2025Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2025
Apr 3, 2025Health Complaint2 citations
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2025
Dec 5, 2024Health Complaint1 citation
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024
Nov 7, 2024Health Complaint3 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2024
Sep 19, 2024Fire Safety StandardHealth Standard17 citations
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 24, 2024
Provide a written emergency evacuation plan.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 24, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 1, 2024
Aug 13, 2024Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2024
Nov 16, 2023Health Complaint1 citation
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2023
Jul 14, 2023Fire Safety StandardHealth ComplaintHealth Standard17 citations
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2023
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 12, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Sep 17, 2021Fire Safety StandardHealth Standard11 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2021
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 26, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 26, 2021
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2021
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2021
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 26, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does The Villas At The Cedars offer?
The Villas At The Cedars offers Skilled Nursing / Long Term Care.
Where is The Villas At The Cedars located?
The Villas At The Cedars is located at 7900 West 28th Street in Saint Louis Park, Minnesota.
What do families say about The Villas At The Cedars?
Reviews of The Villas at The Cedars are sharply divided: many families praise individual nurses, aides, and therapists for kindness and attentive care, while a large number of other reviewers describe serious lapses in basic care, hygiene, and communication. The facility's Google rating of 3.4 reflects this split between staff who are singled out by name for compassion and repeated reports of neglect, especially during short-staffed periods.
How did The Villas At The Cedars do on recent health and safety inspections?
The Villas At The Cedars had 15 government inspection visits in the last three years, with 72 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Villas At The Cedars?
Submit the Request Information form on this page to connect with The Villas At The Cedars and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Villas At The Cedars? Claim this listing to update photos, pricing, and details. It's free.
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