2.4(52 ratings)· SAINT LOUIS PARK average: 3.4
1 / 5CMS Care Compare
Reviews of this skilled nursing and rehab facility are sharply divided: many families and residents praise specific nurses, aides, and rehab staff for compassionate, attentive care, while a large number of other reviewers report serious concerns about cleanliness, staffing levels, missing belongings, and communication during medical emergencies. Several reviews describe the physical building as older and in need of updating, though some note recent leadership changes aimed at improving conditions.
AI-generated from reviews and community data.
The Estates at St. Louis Park is a senior living community in SAINT LOUIS PARK, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.4 out of 5 across 52 reviews.
The Estates at St. Louis Park is a skilled nursing facility located on a campus just off Highway 7 on the west side of St. Louis Park, Minnesota. It is operated by Monarch Healthcare Management, which oversees a number of locations throughout Minnesota.
The community provides skilled nursing care and patient-focused rehabilitation designed to meet the individual needs of those in its care, including short-term stints intended to help residents return home as well as longer-term care for those requiring ongoing support.
A dedicated staff team offers a wide variety of services aimed at addressing the spiritual, physical, emotional, cognitive, and social needs of each resident, with an emphasis on treating individuals as more than their medical diagnosis.
The organization describes its approach as centered on innovative care and putting residents, tenants, and families first.
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Help Me Choose2.4overall · 52 ratings combined
2.4★ on Google (52)
Hellen Onyono
Mar 2026
I have had the opportunity to see the level of care provided here, and I am truly impressed. The nursing staff are incredibly compassionate, attentive, and dedicated to the well-being of every resident. It’s clear that they take the time to listen, respond quickly to needs, and treat each person with dignity and respect.
Karen Case
Mar 2026
“Don’t judge a book by it’s cover.” - Please take a moment to read this! You won’t regret it, if YOU, too, are looking for a new ‘home’ or TCU for your loved one. We received the news that our mom needed to find a ‘new home’ because her dementia was causing ‘behaviors’ that were tough for the prior memory care facility to accommodate. While we were looking for a new place, mom had unfortunately broken her arm, which led to a hospital stay. Remarkably, Methodist Hospital’s psychiatric team took FOUR days to balance the medications our mom was on (the prior care team had been trying for about NINE months to ATTEMPT to do so), so her ‘behaviors’ were now almost NON EXISTENT, allowing her to become more of a rational, functional being. We were so thankful. Unfortunately, ‘her record’ was tarnished by prior incidents, leading us to LIMITED options for a TCU. We were told that The Estates at St. Louis Park is considering mom for admittance, so I headed there to check things out. I soon realized that the only place ‘willing’ to accommodate our mom, given her ‘behavior record’ was...The Estates at St. Louis Park. I looked it up online, read some reviews, and with literal worry and sadness, based on reviews and photos, headed to The Estates to check it out. On my way to the Estates, I called to let them know I was coming and hoped to tour the facility. I was forwarded to the person in charge, and reached the sweetest, reassuring voice, God could have given me…CLAIRE! This was quite literally a ‘God wink’ as I know Claire AND her family, from a prior neighborhood we lived in. I recall her mom saying “Claire LOVES her job!” THIS. THIS was PART of the encouragement I needed. A personal touch! This maybe wouldn’t have impacted ANYONE else the same way, because you didn’t know this person…but for me…it gave me HOPE. But, it gets better! My mom moved into the Estates memory care floor. She was welcomed by many, but Teddy did the intake. He was GREAT, and handled mom with care! He went through procedures to ensure the condition mom arrived in, and what may require immediate attention. The facility was not aesthetically appealing - it could use a fresh coat of paint, and some 'sweat labor,' some of the hallways smelled (from the current clientele), in general…it was run down. It was a far cry from where our mom had lived prior - where it was PRETTY, and newer, and had many bells and whistles. I was nervous to put my mom in this facility, even though it was likely for only a few weeks. I am writing this to tell you…the memory care floor of The Estates is AMAZING! The staff was attentive (literally IMMEDIATELY attentive to any question or item of attention we required). They met with us to update on how Rose was progressing (Molly the Director, and the nurse, Rita, as well as the OT, Matt). They listened to us and informed us. These are all things to be expected, but…in the fancy, newer home mom had been in before…we did not witness them meeting the need(s) of our mom, as personally nor as attentively on a one-on-one basis. Would I wish my loved one to stay in a facility that is ‘not pretty and lacks lustre, and posts poor reviews?’ No. Would I hope for my loved one to stay in a facility where the staff SHOWS that they care, where they meet my mom’s physical needs, where they provide dignity to my loved one and they are attentive to any question we bring their way? Absolutely. THIS is what we saw at The Estates at St. Louis Park. Folks are quick to share negative reviews. I hope this helps YOU in your decision. We quite literally saw The Estates at St. Louis Park as a safe place for our mom, during a season where no one else welcomed her, her needs were met, and our family was relieved that mom had a safe and attentive environment to call home during this transition. I give The Estates FIVE STARS based on the CARE RECEIVED...not the beauty of the facility. THIS meant more to us than any pretty building. Thank you, "Team Estates!"
pauline kamanda
Mar 2026
The nursing care here is truly exceptional. The staff are compassionate, patient, and consistently go above and beyond to ensure every detail is handled with care. They create a warm and supportive environment where their dedication to patients is clearly felt. The facility is clean, well-organized, and communication with families is outstanding. I would highly recommend this place to anyone seeking high-quality, compassionate nursing care.
Tanner Lind
Feb 2026
How is it that my mother is always getting her belongings stolen. This has been happening since she moved in. For the holidays our family got her all new clothing and other things and we keep seeing these things disappear. We even write her name on the clothes to make it easier to get sorted. Last time we even marked her clothes in front of the director and they still went missing. Right now her closet is empty. Every time we see her she’s in the same clothes which appear to be dirty. Now reading through the other comments in google on this place I’m questioning how this place is even open. Our family is devastated this keeps happening and not sure what our next steps will be.
Tabitha Mendez
Feb 2026
I came here almost 2 years ago. I was a little unsure and scared, but the staff and other residents helped me feel welcome and at home. I recommend people to come here if they are every in need of care. I want to thank the administrator for always listening and following through for her residents.
13 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity B of L: potential for minimal harm, patternCorrected Jul 18, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 30, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 9, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 9, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Estates at St. Louis Park offers Skilled Nursing / Long Term Care.
The Estates at St. Louis Park is located at 3201 VIRGINIA AVENUE SOUTH in SAINT LOUIS PARK, Minnesota.
Reviews of this skilled nursing and rehab facility are sharply divided: many families and residents praise specific nurses, aides, and rehab staff for compassionate, attentive care, while a large number of other reviewers report serious concerns about cleanliness, staffing levels, missing belongings, and communication during medical emergencies. Several reviews describe the physical building as older and in need of updating, though some note recent leadership changes aimed at improving conditions.
The Estates at St. Louis Park had 13 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with The Estates at St. Louis Park and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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