1 / 5CMS Care Compare
Aviata At Fletcher is a skilled nursing and long-term care center in Tampa with a 3.3 out of 5 rating from 137 Google reviews. Feedback is sharply divided: some families praise the nursing and physical therapy staff and describe the facility as clean and attentive, while others report serious concerns about care quality, communication, and discharge practices tied to insurance coverage.
AI-generated from reviews and community data.
Aviata At Fletcher is a senior living community in Tampa, Florida offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 3.3 out of 5 across 137 reviews.
Aviata at Fletcher is a skilled nursing and long-term care facility in Tampa, Florida, licensed for 120 residents. The community provides rehabilitation and ongoing care services.
Family experiences at the facility vary significantly. Several families praised staff professionalism and attentiveness to resident needs, with one noting the surroundings as "impeccably clean." However, other families reported serious concerns about responsiveness to care requests, cleanliness standards, and what they perceived as deprioritization of residents once insurance benefits ended. Language barriers among some staff were mentioned, and families noted limited activities and recreational programming.
Practical details: the facility holds a 3.3 out of 5 Google rating based on 137 reviews. Prospective families should carefully discuss care protocols, staffing practices, and insurance-related policies before admission, given the range of experiences reported.
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Help Me Choose3.3overall · 137 ratings combined
3.3★ on Google (137)
Bj Schultz
Mar 2026
I recently was placed here at Aviata Facility. The experience has been absolutely #1 since I arrived here. All of the staff has been unbelievably kind and compassionate. From the nurses to physical therapy. The surroundings are impeccably clean and it smells great. Anytime you're in need of something there's someone to help you.
Donna Taylor
Feb 2026
They did get me better before my insurance ran out. Some of the employees were really not nice most can't speak any English but they tried. If you want to smoke they limit u pre day. There's not much to do there and no matter where ur at with u getting better if ur insurance runs out u get kicked out. They also will send u out with hardly no meds that ur used too having so be sure u have an appointment set with ur primary care doctor before u leave. Its cleaner them some.
robert figueroa
Feb 2026
I don’t usually write reviews, but I feel compelled to express my gratitude to the staff at Aviata at Fletcher for the exceptional care they provided for my mother-in-law. During my visits to the facility, I was impressed by the dedication and professionalism of the team. However, I did notice that the guest chairs could be more comfortable, as the cushions seemed worn out. I believe that updating the seating and the TV would greatly enhance the experience for family members visiting their loved ones. Overall, my mother in law thoroughly enjoyed her time at Aviata, and I truly appreciate the attentive care from the staff. Thank you for making her stay a positive one!
Cynde Perks
Feb 2026
This place was absolutely 100%l unprofessional. Unclean and not up to standards at all. I honestly feel they should be shut down. Total lies about their care for their patients. ALL they care about is cashing in that insurance check. I wouldn’t let a stay dog in their care. Yes I did receive a response, however once again I tried to reach out again with no answer. If WHO ever is in charge of this care center obviously has no compassion or respect to treat patients with the care they deserve. And I still stand with my opinion that they only care about their next pay check. I strongly suggest move along and do your due diligence about where you place your love ones. And their one star rating says it all Isn’t funny how the OWENER always posts the same answer with absolutely no real response or even try to make their facility better. I will repost their poor response. Resident care is our top priority, and as such, we take all concerns very seriously. We have shared this review with the Executive Director and Corporate leadership. If you would like to speak with the Executive Director about this further, please call the center directly. Thank you.
Jill Price
Jan 2026
This place… Take your loved ones out of there now. Now that I’m well I can more perfectly explain how horrible it was if you’re sending your loved one toiletries please note that they just plop them all in a tote in the bathroom area that anybody can use even though they’re clearly labeled. I had an issue that I could not walk and seriously calling somebody to get help to go to the restroom was ridiculous. Like oh it will be there in 20 or 30 minutes. And here’s a new game… Let’s play coffee hide and seek. You request A coffee and they said oh we don’t have any today. Well, I can smell it so can I have a cup after three request? The one nurse goes into the nurses station behind a closed door and gives me a cup of coffee. I’m like why the hide and seek? She’s like because otherwise all the patients would drink the coffee. OK, did I tell you I was in a wheelchair at this point and if I wanted water I had to go out somehow to the lobby in my wheelchair and get my own water out of some jankie cooler. The food is atrocious. And I have pictures if anybody wants them from what they said they were gonna serve and from what you got. Like biscuits and gravy? Yeah you got a biscuit no gravy. I was like oh what the heck happened to your chef Let’s not even get into shower time. Apparently you’re allowed one per week. You don’t get to choose your time. One a week so I’m in there and my cute little bathrobe waiting because some other lady is getting bathed and this dude walks in and I get it. You know they’re male nurses that’s a one thing this dude just comes in to talk to the Nursing assistant. Finally, she’s like oh yeah go ahead get dressed let’s hop into the shower and I’m like I don’t feel comfortable. The lady in the other shower pipes up and says I don’t feel comfortable either so the dude leaves and then the nurse insists on she has to lather me. I’m like get your hands off of me. The whole place is horrible. The food is horrible. I had to DoorDash in food so and starve to death. You can find a better place for your loved ones. The only thing good about the place is in the people that did the physical therapy. Other than that, No words Can describe how bad it was Let’s go to when I wanted to check out. I was a self check in obviously from the hospital and they said I could not check myself out because my insurance would keep paying for their month. They made my son have to drive the whole way over there and I’m like if I self checked in why can’t I self check out? Insurance grab much???? And once I checked out, I asked for my medical records and they said you can’t have them. So I called the dude that was supposed to be in charge. Apparently he’s gone. Shocker. So now I’m having to go through Social Security to get my records. Seriously, I cannot explain to y’all how bad this place is I love the replies that says please reach out to us. They don’t answer the phone. They don’t return phone calls.
9 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 5, 2026
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 30, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 6, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 6, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Have policies on smoking.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 11, 2024
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 11, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2022
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2021
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Aviata At Fletcher offers Skilled Nursing / Long Term Care.
Aviata At Fletcher is located at 518 W Fletcher Ave in Tampa, Florida.
Aviata At Fletcher is a skilled nursing and long-term care center in Tampa with a 3.3 out of 5 rating from 137 Google reviews. Feedback is sharply divided: some families praise the nursing and physical therapy staff and describe the facility as clean and attentive, while others report serious concerns about care quality, communication, and discharge practices tied to insurance coverage.
Aviata At Fletcher had 9 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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