Lisa Cook
Jun 2026
The places pretty clean and the staff is nice. I have a family there. And I think they do pretty good for her
Autumn Lake Healthcare Post-Acute Care Center
5009 Frankford Avenue
4.3(190 ratings)· Baltimore average: 4.1
Part of Autumn Lake Healthcare · 45 communities · 4.2★ average
1 / 5Quick Facts
- Total units
- 225
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 225
- Ventilator care
- Dedicated on-site Ventilator Unit
- Dialysis access
- On-site dialysis three times weekly
- Memory care setup
- Secure memory care unit on-site
- Wound care oversight
- Weekly physician and PA wound rounds
CMS Care Compare
What Families Think
Reviews of Autumn Lake Healthcare Post-Acute Care Center in Baltimore are mixed, with several praising friendly, attentive staff and a clean environment, while at least one detailed report describes serious lapses in personal care and cleanliness. The facility offers specialized medical units, including ventilator and dialysis services, alongside daily rehabilitative therapy.
The Good
- Staff described as friendly and caring by multiple reviewers
- Nurses communicate promptly with families about health updates
- Facility described as clean in several reviews
- On-site rehab therapy offered seven days a week
- Specialized units for ventilator and dialysis care
The Bad
- One detailed report of neglect, including unaddressed hygiene needs
- One report of an uncleaned toilet in a resident's room
- One reviewer noted outdated room furnishings and slow follow-up on requests
AI-generated from reviews and community data.
About Autumn Lake Healthcare Post-Acute Care Center
Autumn Lake Healthcare Post-Acute Care Center is a skilled nursing facility located in Baltimore, Maryland, offering long-term and short-term care with round-the-clock skilled nursing for a wide range of complex medical conditions. The facility features specialized units including a dedicated Ventilator Unit and an on-site Dialysis Treatment Center.
The center provides rehabilitative therapy seven days a week with individualized recovery plans tailored to each resident's needs. The therapy program includes a team of board-certified physicians, nurses, and therapists focused on restoring strength, mobility, and independence through progressive, hands-on rehabilitation techniques. Specialized programs address complex medical conditions, including advanced wound care led by a doctor and physician's assistant who round weekly, pulmonary care with a pulmonologist and respiratory therapist, and a secure Memory Care Unit with staff trained to address residents' physical, social, emotional, and spiritual needs.
Dialysis treatment is provided three times weekly with scheduling flexibility for both short and long-term patients. The facility is centrally located in Baltimore and accepts Medicare, Medicaid, most insurances, and private pay.
The community maintains a daily schedule of activities and provides plenty of outdoor and indoor spaces for socializing. Family members and friends are welcome to visit at any time. The facility emphasizes creating a warm, inviting atmosphere where residents can continue to lead active, engaged lifestyles.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 190 ratings combined
4.3★ on Google (190)
Teresa Elam
Jun 2026
Hello, I am from Jacksonville, Florida, and one of my loved ones is currently on his way to your facility. I have read some reviews from the past few years that raised concerns about how residents were being treated, and I want to be sure that things have improved. Before making this final decision, I would appreciate some honest feedback about the care being provided. My hope is that you have caring, professional staff and nurses who treat residents with dignity, respect, and compassion, just as they would want their own family members to be treated. Please let me know about any improvements that have been made and what families can expect regarding the quality of care. Thank you for your time, and I look forward to hearing from you.
Marc B
Mar 2026
Visited my sister at Autumn Lake Healthcare. The staff were very friendly and the facilities look very clean. My sister and I had a nice and relaxing lunch in the multi purpose room. Nice environment.
Lesley C
Dec 2025
I've had my brother with Parkinson's there for about 5 months. Everyone I've dealt with has been caring and for the most part attentive to him and me. From the ladies at the reception desk, to the nurses that care for him have shown care for him. They call me no matter the time of day or night and let me know if anything that's happened or tests they are going to be doing on him. I do think for the money he's paid, the rooms could be updated with better beds. Although he was given a new TV when he moved in, the remote was lost and he's never gotten a replacement even though we've asked. Even just visiting him, everyone you walk by who works there is friendly and most seem to know him and always have something positive to say about him.
Tonya Cuesta
Jan 2024
My mom made the horrible mistake of choosing this facility because it was close to home. First I will say that some of the staff is very loving and kind also there is a supervisor Tanya who was quite helpful and as sweet as pie. However it takes more than just a few good people! The lack of care is completely unbelievable. My mom’s roommate had to change my mom’s diaper because no one came to help. The place is filthy. The toilet in my mom’s room was never cleaned and stayed the way you see it in the photo even today it still hasn’t been cleaned. They need proper training in many areas. If you truly love your family members NEVER send any of them to autumn Lakes. You will absolutely regret it.
Frequently Asked Questions
What types of care does Autumn Lake Healthcare Post-Acute Care Center offer?
Autumn Lake Healthcare Post-Acute Care Center offers Skilled Nursing / Long Term Care.
Where is Autumn Lake Healthcare Post-Acute Care Center located?
Autumn Lake Healthcare Post-Acute Care Center is located at 5009 Frankford Avenue in Baltimore, Maryland.
What do families say about Autumn Lake Healthcare Post-Acute Care Center?
Reviews of Autumn Lake Healthcare Post-Acute Care Center in Baltimore are mixed, with several praising friendly, attentive staff and a clean environment, while at least one detailed report describes serious lapses in personal care and cleanliness. The facility offers specialized medical units, including ventilator and dialysis services, alongside daily rehabilitative therapy.
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